Category Rant

Taking on a new client is a fairly normal occurrence most of the time. It usually goes decently smooth, getting domain and hardware passwords transferred over, sharing knowledge collected over time, making notes of any gotchya’s or unique issues with a client. Every once in a while though taking over a client leads to a complete horror of horrors in discovering how many things were done wrong and what a dangerous position the previous company had left their now former client in.
I’ve been doing this for a decade now and I thought I’d seen it all, but a recent case has proved to me to never underestimate the ability of someone to royally hose things up.
The original reason we were called in was because they had complained of their server freezing up. They had called their IT people 2 weeks ago and they kept getting put off. They were tired of their server freezing so they called us in. What did we find on arrival? A failing hard drive. Something that could have taken down their entire business, and the former IT company put it off for who knows whatever reason?! The good news was the disk was in a raid array, so they had some redundancy, but the failing disk was still causing the server to hang quite frequently. So, we replaced that and rebuilt the array.
The next issue we discovered during array maintenance, and that was a completely dead battery on the controller. So, we replaced the battery.
Next up, the server wasn’t even on a UPS. It was plugged in to the “surge” side (not the battery side) of a UPS, and the UPS wasn’t even big enough to handle the server anyway. So, we got them an appropriately sized UPS.
So, what if the array had died? What if they had lost power and ended up with corruption from a dead array battery and absent UPS? Well, they could have restored from backups, right? HAHAHA! No, no they couldn’t have. The “cloud” backup they were being charged from their previous company wasn’t even backing up any shared files. All of the business’s proprietary data would’ve been GONE. Their cloud backup was only configured to back up the “Program Files” directory, which would’ve been god damn useless in a disaster recovery situation.
While we’re on the subject of billing for services not being provided, we also found that they were getting charged for website hosting. The problem? Their IT company wasn’t hosting their website. They were hosted at another provider in town. The ONLY service their IT company was hosting was public DNS for their site, yet they were billing them at full website price. Nice little scam they had going there, don’t you think?
I wish I could tell you the horrors stopped here, but they don’t.

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Seriously, it is 2015 now.  Every big service provider should be supporting some form of 2-factor authentication.  Google is a prime example of the right way to implement this, and everyone should be following their lead.  This weekend I had an email account I hadn’t used in over a year get its password cracked.  The bot then pulled my extremely outdated online address book and sent spam links out to them all.  Fantastic!  So, I changed the password and deleted all of the contacts out of the address book.  Had this provider (cough… AOL …cough) had a 2FA implementation this would have NEVER been able to happen.  Their service wouldn’t have been used to send out spam, and I wouldn’t look like a doofus with an apparently weak password on that old account.

I’ll also add, if you have a service like Google and you’re NOT using 2FA, you need to go set that shit up right now.  It makes your account nearly IMPOSSIBLE to get in to unless the hacker also has your physical device (usually your phone with an app, I recommend Authenticator Plus) to access your account.  Knowing your login name and password alone would never get them in.

Wondering if a service you use supports 2FA or now?  Well, check out this nifty website: https://twofactorauth.org/

Android 5.0 Lollipop came out back in mid November 2014.  So, it has been out a couple months as of the writing of this.  There are a lot of really annoying bugs in Lollipop like caller ID pictures just refusing to show up, silent mode completely broken, horrible navigation icons, and lock screen no longer locking the phone.

But the worst thing about Lollipop is the CONSTANT memory leakage.  I have a Nexus 5 and this shit is out of control and Google hasn’t done shit all to fix it yet.  Pre-Lolliflop, my Android devices could quite easily obtain MONTHS of uptime, and reboots were usually just to due something like updating the recovery image or something.  In Lolliflop, something is leaking memory at the system level so severely that the phone can’t even make it 2 weeks with out getting so low on useable ram that even the damn keyboard will open, so you have to restart your phone if you even want to just be able to text people again.

Check this out:

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Print is dead.  You hear me SJ-R?

Central Illinois’ newspaper – The State Journal Register – was bought up by media conglomerate GateHouse Media back in 2006.  Since then the paper has been on a wildly out of control downward spiral.

GateHouse media’s latest “innovation” in the digital age is… wait for it…

A PAYWALL!

Jesus GateHouse… seriously?  It is the year 2013, and you think a Paywall is the way to move your business FORWARD?  Have you learned nothing from your bigger brothers like The Times which lost over 4 million readers back in 2010 thanks to their paywall?  Just as with TV Shows or Movies, if someone doesn’t want to pay for your media, they will simply not pay.  Trying to trick the user in to consuming the media how you think it should be consumed will never bring in money.  You will simply drive previous viewers away from you and to other services that remain free.

Your draconian thinking of what media is and how it should be consumed will be the end of you.

I was quite miffed today when I tried to read an article a friend had linked on Facebook and I was presented with this Paywall pop-up.  Clicking the X redirects you to the main page.  This really got on my nerves as all of the content was right there, sitting behind a cheezy looking pop up box.  How stupid.  So, I spent exactly 4 seconds, reloaded the web page, and read the content as it should be consumed.  For free.

I thought I should share my tip with others who may not be aware of this pretty nifty feature in Chrome.  You can selectively disable javascript on any website you visit.  Most sites use javascript for good… but some sites, like the SJ-R site, uses javascript for evil.

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I’m going to start off this article by warning people, DO NOT SIGN UP FOR GYFT!  Do NOT install it on your phone!  Why?  Because they will steal your information and you can’t do anything to stop it.  Gyft is an app that is supposed to allow you to easily trade/exchange gift cards to stores for other stores, but their shady business practices make me want to NEVER give them access to anything worth any real world value.

The Android version of Gyft launched the other day, so I downloaded it to check it out.  Upon first launch, it asks you to sign in with your Facebook account.  So, I did so.  Upon trying to log in, I was presented with an error message.  Apparently their servers were swamped since it was launch day.  I assume nothing worked, since I never got any confirmation or was presenting with any terms of service or anything, so I uninstall the app and say screw it.

An hour or so later, I received an SMS spam message from them asking to click a link and confirm my number (I did NOT click this link).  My first though was WTF?  I NEVER authorized them to harvest my phone number!  It really pissed me off that they just ganked my phone number and I had no idea.  I never gave them permission to take it or use it for ANYTHING.  I reported the app to the Google Play Store at this point.

Then a few days later, and the reason I am writing this, I learned that they also apparently pillaged my Facebook information and saved it all.  Even though I unlinked the app from Facebook with in minutes of deleting the app from my phone, it was apparently too late.  I received an email today reminding me that one of my Facebook friend’s birthdays is coming up.  Another big WTF from me!  I never authorized the pilfering of my (nor my friends) data.  Plus, I had already unlinked Gyft.  Upon removal, Gyft SHOULD have to delete the data they collected from me, but that is obviously not the case.  So, Facebook friends, sorry about that.  All I hope is that they don’t spam you too.  Who knows how much information they were able to harvest.

I will give them some credit in that they deleted my account today within 5 minutes of me sending them the email request.  At least they got that right (although I am sure all of my information, including Facebook data, is still in their system).

Lesson learned here; pay attention to the apps you install and realize any time you sign in to an app or webpage with your Facebook account, they collect and store all of your information, even if you unlink the app or website, and they will likely keep it forever!

Seriously, this pisses me off to no end.  Winamp has had this problem for years.  I have the option set:

After a couple songs:

I love Winamp as an audio player, I really do.  But it drives me crazy when I go to pause the music or skip to the next track, and Winamp is not where it is supposed to be, and end up having to minimize my 3,847 windows to find it.

Earlier this week, Nokia’s CEO came out and admitted something had to drastically change at Nokia, or they would basically be done…

“We poured gasoline on our own burning platform. I believe we have lacked accountability and leadership to align and direct the company through these disruptive times. We had a series of misses. We haven’t been delivering innovation fast enough. We’re not collaborating internally. Nokia, our platform is burning.” – Nokia CEO, Stephen Elop

Well, Stephen, the former head of Microsoft’s business division, revealed his master plan to reinvent Nokia… and his answer?  Windows Phone 7.

Seriously.  That’s his answer.  To move from one failing platform to another.  Excuse me while I catch my breath from laughing so hard and wipe the tears away from my face.  This is golden.

During Nokia’s presentation, he presented this ridiculously optimistic graphic, showing what Nokia thinks will happen to phone OS market share:

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Seriously.  What happened?

Linkin Park has 2 absolutely amazing albums with Hybrid Theory and Meteora.  Not a dull song in the group, original music, awesome fast pace rhythms, and totally bad as solos.  Then what?  We got some remixes with Jay Z (which weren’t bad, just nothing new really), then we were handed the shit fest known as Minutes to Midnight.  While Minutes to Midnight had a few good songs on it like Bleed It Out and What I’ve Done, even those good songs didn’t sound like the Linkin Park we’d known and loved from Hybrid Theory and Meteora.

Well, everyone is allowed one stinker album right?  I figured I would let Minutes to Midnight slide and still call myself a Linkin Park fan.  That was until I heard the songs off A Thousand Suns… wow.  They got even worse than Minutes to Midnight.  What the hell?  A Thousand Suns doesn’t have a single good song on it.  They’re all electronic fucking garbage.  What happened to the bad ass guitar solos, bad ass drum, and original lyrics not the shit like “god bless us everyone, blah blah blah”.  Every single A Thousand Suns song is absolute garbage.  Just filth.

So again, I ask, WHAT HAPPENED?

Did someone get off drugs?  Someone go on drugs?  What?

Whatever it is, I am no longer a Linkin Park fan.  I am still a fan of their original albums, but this new stuff as just awful.

I leave you with my favorite Linkin Park song. RIP Linkin Park.