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Xunantunich

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Ryan October 1, 2007 at 10:49 pm

I like the site. Great job on the logo! It’s funny, I almost posted the same gif on my site. Great minds think alike you know.

Nick October 11, 2007 at 10:16 am

Great minds do think alike.
I swear to god I will update this site more… Portal has me hooked like crack though.

Noddy May 6, 2008 at 9:42 pm

Hellz yeah! I agree 100%. The PocketPC/WindowsMobile OS was pooped out my Microsoft so long ago that it is stale and petrified. Not only is the OS ancient by today’s standards, but the hardware requirements are as well. 128 MEGABYTES of storage is all you get out of the box. Hey, 128mb was awesome back in 2002, but, you can’t even buy a 128 mb storage device these days because that low of capacity is no longer acceptable.

Tess Elliott August 11, 2008 at 10:10 pm

I got hacked through ipower good and proper: there is a phoney site with my artwork, text and code that installs malware to unsuspecting people looking for me. My paid for website is http://tesselliott.com. If you Google my name, what comes up is NOT my site but http://www.tesselliott.com, and when you go there you get infected with all sorts of nasty stuff. I am still trying to find out if it messed up my Norton program, but Spyware Detector was able to get the bad stuff off my computer. I made a complaint to Google and other sites, but the criminal site still comes up on searches. I hate feeling helpless!

Nick August 12, 2008 at 6:01 pm

It looks like you’re fixed now. I just googled your name and found your site and clicked it and it took me to the proper site.
Another iPower customer get’s screwed.
Like I said, I used to a website hosted with them but they had such shitty service I ended up switching off of them.

RAZ August 12, 2008 at 8:19 pm

I just ran it and it seemed to work. Took a couple minutes to run but looks like it worked. Nice tip.

Dominic October 19, 2008 at 5:40 pm

Thank you, thank you, thank you!

I’m going to try this immediately.

pb October 22, 2008 at 12:03 pm

I’m about to leave igoogle as well. this “upgrade” is insane. I’m signed up for netvibes, but the problem with it is, I need a google calendar widget, a google notebook widget, and a google reader widget just like I have on my igoogle. The gmail widget works great on netvibes, but the others either aren’t avaliable, or aren’t letting me sign in to see my stuff. lame.

Nick October 22, 2008 at 12:29 pm

Yeah, I had the Google calendar widget on my iGoogle as well… luckily though I didn’t really use it for anything besides the date. I had a couple reoccurring things for paying bills, but those are in my phone as well so I shouldn’t miss them too much.
That is the one down side… Google has a lock down on some of their proprietary things like calendar and notebook.

Greg November 26, 2008 at 12:08 am

FINALLY! Someone who understands. I could not agree more. I think the only time you should see funny and Frank Caliendo in the same sentence is either, “Frank Caliendo is NOT funny” or, “I think it’s funny that people like Frank Caliendo”

KrAzE December 21, 2008 at 7:07 pm

I had the same problem with Grid. It thought it was a great idea to store its “flashback” feature on my C drive. This file was at minimum 1Gigglebit.

Blame microsoft however.. they are the ones who are initiating where the savegames are supposed to go with the new works with windows crap. They still shouldnt have migrated content like they did.

I hate having save games in my documents personally. Most of the time for older games I just modify the registry.

Nick December 22, 2008 at 9:26 am

Well I think the purpose of the savegames folder is for JUST the game save files that hold your saved game data. I’m not really super sure what the point of this is either… but I don’t think MS intended game makers like EA to store 5gb of files in your Documents folder, even when they are installed to a different disk volume.
I blame EA… bunch of assholes who do whatever they want, despite its effect on their end users.

KrAzE February 7, 2009 at 2:50 pm

I remember a digg article saying google search will be hit this year because of MSN LIVE Search is really starting to help out the businesses by offering deals to buyers.

KrAzE February 7, 2009 at 2:53 pm

I tried http://www.nicholasoverstreet.com/mantis and got me a “The page cannot be found” PHP manages 404’s for the most part using wordpress. I hate it however.

KrAzE February 7, 2009 at 2:55 pm

steampowered.com’s forums has a windows and a linux server tutorials for both HL2 and HL1 Servers. Ive actually got to agree, they royally fucked up the directory structure in the new one. A simply addons folder, maps, sound, and the main directory was all you needed for HLGold.

Same with q3.

N0ddy February 10, 2009 at 12:13 am

At least it doesn’t take up a lot of memory 😉

Nick February 10, 2009 at 8:13 am

Ah, I should’ve added it’s not this server. This site is hosted at a hosting facility in Springfield.
The site I was referencing above is an http server I run on my home cable connection through Newwave.

Nick February 10, 2009 at 8:15 am

I’m just puzzled why they can’t make it easier.
Well really, I’m sure they can make it easier. I just don’t get why they don’t. Pretty annoying.

Nick February 10, 2009 at 8:17 am

Kraze, Yeah I think I remember seeing something similar, and I know they had been going some promotions where if you found a product on their search engine you got a discount for the product from Microsoft or something like that. Microsoft hates that Google is top dog in the search industry and they’re trying really hard to make a better service. It’s definitely something worth keeping an eye one.

Noddy, true, but it is still 100% unnecessary to run a process like that in the background 24/7. An update service for a program should only run when you run the program. Steam is a good example of how it should be done (did I really just say that?)

KrAzE February 14, 2009 at 6:53 pm

Looks like they agree with you over at wired. http://blog.wired.com/business/2009/02/why-googles-sof.html

KrAzE February 14, 2009 at 6:58 pm

hacker!

……………………….

KrAzE February 14, 2009 at 6:59 pm

Somone somewhere things its the right way.

KrAzE February 14, 2009 at 7:01 pm

thinks*
………

Nick February 17, 2009 at 2:47 pm

I want to punch someone somewhere right in their balls. 🙂

Nick February 17, 2009 at 2:49 pm

Good find Kraze! I hadn’t seen that article yet.
I completely agree with them. I especially like their list of why it’s a bad idea, and it’s perfectly right.

NicholasOverstreet.com - Computers are hard. February 17, 2009 at 8:51 pm

[…] month ago I posted on how to disable the annoying Open File- Security Warning dialog when opening files downloaded from the […]

NicholasOverstreet.com - Computers are hard. February 17, 2009 at 8:53 pm

[…] my article here I showed you how to make ISO, BIN, and other CD/DVD Image files mountable by simply double clicking […]

NicholasOverstreet.com - Computers are hard. February 17, 2009 at 8:58 pm

[…] For a truly FREEWARE tool, see here.  I suggest using that one instead… even though steps will be slightly different for using a […]

Nick February 17, 2009 at 8:59 pm

Adding on… just finished updating all of my posts with categories! yay!
My blog is growing up so fast 😥

KrAzE February 21, 2009 at 12:45 pm

They thought that VHS would ruin the theater experience and it actually boosted sales.

I dont know what the hell they are thinking sometimes. How did this hurt them in any way? Did hulu have inline advertisements on the site as well? I cant check from memory and dont want to use a proxy here at work (its blocked). That flash menu is nice. I had it on mine at one point too 🙂

KrAzE February 21, 2009 at 12:47 pm

hahaha.

I formatted my urls as simple title only. This rocks for finding posts too.. just type what you thought it was and the php will redirect to the closest thing.

Nick February 21, 2009 at 3:27 pm

Yeah, it’s pretty neat! I hadn’t done it before due to a problem with .htaccess files being blocked on the server. Ended up being able to edit the main apache config for it though 😎

Nick February 21, 2009 at 3:28 pm

Yeah, I’m not sure if their site had ads… all my browsers are Firefox running ad-block, so it’s hard for me to say if a site runs ads for sure or not with out firing up IE, which I try to do about never.

KrAzE February 22, 2009 at 10:49 am

Did you toss it yet? It may be repairable….

Nick February 22, 2009 at 12:59 pm

No, I still have it.
Do you have a link or anything on what I could do to try and fix it?
I have the plastic shell off of it, but I need a torx set it looks like…

KrAzE February 23, 2009 at 12:02 pm

It involves resoldiering. A very small object. What happens is the heat gets to the CPU, melting the “economical” soldier. Its retarded.. thats why the hot towel method works for a min.. it raises the temp enough to remelt the soldier.

I would recommend seeing what connection melted off.

Kanten March 3, 2009 at 1:08 pm

http://www.x-clamp-fix.com/catalog/product_info.php?info=p5_X-Clamp-Fix-DIY-Kit.html

Nick March 3, 2009 at 1:15 pm

Thanks for the link. Looks like I can find the parts I need at any local hardware store. I’ll definitely use that as a guide!
I still need to get my self a torx set as well so I can continue taking it apart. It’d be cool to get it back to a running state, then I’d have 2 360’s… that I don’t play… haha

Brandon March 31, 2009 at 3:53 pm

You might try this:

http://gethuman.com/customer-service/Acer_Computer_937.html

I’ve used this site before and it’s kind of hit or miss. The page says updated Feb 2009 so you might have some luck with it.

– B

Nick April 1, 2009 at 8:43 am

Thanks for the link.
I tried that, but as soon as I put in the serial number, it tells me the system is out of warranty, gives me a website address, then it transfers me to a pay-for-support service.
I have been unable to speak with anyone at Acer so far. Their voice-prompt system has prevented me from talking to any human there.
The store.acer.com site is up this morning, but as I thought, it is 100% useless in finding a motherboard. I tried searching on the mobo part number, the computer model number, name of the computer… everything.

HOWEVER, I dug through the papers in my desk and I found a piece of scratch paper from about a year and a half ago on which I wrote phone numbers for Acer’s parts vendors! Back then you could actually talk to a live person at Acer and someone there gave me 3 phone numbers for parts. They are as follows:
Grand-Tech 1-800-567-0586
Console-Data 1-800-267-4834
Empower Parts 1-409-425-4251

I called Grand Tech first and got a hold of someone in 30 seconds. He was able to look up the part based off the desktop’s Serial number and I was able to get a price on it! Yay for never throwing anything away!

Damn it I hate Acer.

Brandon April 4, 2009 at 9:02 pm

LOL! OMG you are like a battered wife taking back her husband…”HTC/WinMo still loves me! They didn’t mean it! You don’t know them like I do!!!”

😉

– B

Nick April 5, 2009 at 9:11 pm

Like I said, the 8125 was a better device then the 8525 ever was.
With the Fuze’s improved specs and from what I’ve read, it will be a good device.
I just could not justify spending a ridiculous amount of money for an iPhone that is so very very limited in what in can truly do.
Sure, what it does, it does damn well, but there’s the problem.

Windows Mobile will always be a tweaker’s platform, and that is what I consider my self. It’s fun and interesting flashing different roms, radios, learning how to customize boot screens, dissecting roms, creating your own.
It’s something the iPhone will never ever be able to do, and will never be able to keep my attention for more then a few months. It’s been 4 or 5 years now and I can still sit down and read through pages and pages of threads discussing Windows Mobile roms, and figuring out what advantages and disadvantages there are to each.
Some people aren’t cut out for tweaking. They just want something that works with out putting any thought in to it.
Windows Mobile takes considerably more effort, but in the end I think you have a far more powerful end product, despite some of Windows Mobile’s short comings and stupid quirkiness.

Ulrika April 15, 2009 at 7:17 am

I bought Acer 9920G laptop 3.5 months ago and was generally quite pleased with it so far.

However, last week and switched it on and got this message upon load up:
PXE-E61: Media test failure, check cable.
PXE-M0F: Exiting Broadcom PXE ROM.
Operating System not found.

Well, I got a bit worries, googled this on my other computer, some other forums mentioned that it could be due to the Hard Disk failure.

Anyway, I took it back to the shop where I brought it from, the techy guy powered the laptop and it worked fine (???). He said it might be due to some loose wire inside that got back into place whilst I was carrying it to the shop.

I was quite relieved, took the laptop back home, powered it and got the same error message as before!!! I unplugged the whole thing again, carried it around the house and it was working again (just).

I then called Acer support line and spoke to the rudest man on Earth. I explained what happened and he said it was due to the loose hard drive. I asked if I could send the laptop back to them so someone could have a look at it and fix the loose hard drive. He said I would have to pay for this because the laptop was working at this current moment. I told him that the laptop was only 3.5 months old and still under warranty and I should not pay for fixing any manufacturing defects. He then said that it was not Acer’s fault because I did not buy the laptop from them but from the shop. When I said how it was shop’s fault that they receive faulty products from the manufacturer, he told me that he could not help me because “operating system going missing” is a software issue and nothing to do with Acer.

This is the most appalling customer service I have ever witnessed – it’s absolutely shocking!

Nick April 15, 2009 at 9:25 am

Another satisfied Acer customer!

Thanks for your comment Ulrika 🙂

Shaun Oleson April 26, 2009 at 5:45 pm

I’m upgrading from an AT&T Tilt to the HTC Fuze this week and my wife already has the iPhone. I have to say with her iPhone, there are a couple issues that tend to bother me. One of which is removing apps from the device. You have to connect it to a computer, delete the apps via itunes and then re-sync the device. When trying out new apps, this is a bit annoyiong.

Second, is the having to close the application every time you want to open another. If I am playing a game or browsing the internet and I get a text message, I don’t want to close the game, find the messaging app, open it, read the message, close the messaging app and re-open the game/safari.

Good article, it just re-assures me that the Fuze was a good choice for my needs. Unfortunately I don’t have feedback on the Fuze experience yet, but WinMo isn’t bad if you clean up your install and configure it as suits your needs.

Nick April 26, 2009 at 6:51 pm

Thanks for your comment Shaun!
You actually can delete apps from the iPhone. Tap and hold any icon on the phone until they all start to jiggle. This allows you to re-arrange the icons, and for apps you have installed it also puts a little X in the corner. Tap the X of the icon and it will delete the app. When you’re done moving or deleting apps, push the home button to stop them all from jiggling.

I completely agree on your 2nd point. Having no background ability is incredibly frustrating. The Fuze has a very nice multi tasking ability. I’ve had at least 5 or 6 programs open before, switching between them all, with no problems. It makes doing things much easier and much faster.

I’m sure you’ll love the Fuze, and I do recommend NATF’s rom I linked in my article. It runs very well and I’ve been very happy with it.

KrAzE May 8, 2009 at 12:32 am

Its in true fashon for ryan to have a broken pc.

Wheres your rss feed? Do you have it through feedburner?

KrAzE May 8, 2009 at 12:37 am

So I am currently moving files over to another drive to reformat. I dont really have to, but you know the whole side by side issues.. I assume if I start over fresh I wont have all those driver patches from the begining of vista that the side by side is full of (nvidia patching every month, and creatives endless patches).

We will only see. I bought a dedicated drive just for videogames, 1.5 TB means I can install all the games and not have to play swap the install.

Nick May 8, 2009 at 6:11 am

Yeah, there really needs to be some way to clean the side by side folder. My current Vista install is from the original release, and my side by side folder is currently 7gb! I can’t believe Vista feels a need to archive 7gb worth of drivers and dll’s.

I wonder if they changed how side by side works in 7? With 7’s new Windows XP mode, I would think that would eliminate most need for side by side…

Nick May 8, 2009 at 6:14 am

Heh, yeah I don’t have an RSS logo any where on my site. You know Firefox displays RSS logos in the address bar when it detects an RSS feed. 😉
The RSS 2.0 feed is:
http://www.nicholasoverstreet.com/feed/
The feed is generated through WordPress. The only thing I use feedburner for is generating my signature image that has updated article titles on forums.

Ariel May 8, 2009 at 12:54 pm

I’ve had the same experience… Although with a system that *was* under warranty. Had a Seagate hard drive on which the firmware was bad (eventually Seagate resolved the issue, with no hassle).

I never was able to talk to a real human, the automated phone system mentioned above gave me a dead end *with* a good S/N under warranty, and all I ever got back from the “email” support were canned responses asking if the hard drive was plugged in.

I will never recommend Acer to a single client ever again. Ever.

KrAzE May 8, 2009 at 7:39 pm

Sounds good. Most server support is like that here at memorial..

Its like “its broke” “is it under warrenty?” “yep” “k, sending you a new one.”

Peter May 18, 2009 at 10:05 am

Meh, just tried Windows 7 too and I fully agree with the article. Windows 7 is really something that I can dislike wholeheartedly.
I’m one of those that didn’t go from XP to vista, why? I didn’t see the need to and I also just recently went from 2000 to XP (1.5 years ago I think).
I must admit that coming from XP to Win7, and having had some experiences with Vista, I’d say that Win7 is a step in the wrong direction… sometimes it seems that progress isn’t always a step forward but quite the opposite

– Peter

Peter May 18, 2009 at 10:16 am

Oh, and the “snap to edges”. You can disable that in Controlpanel-> Ease of access-> make mouse easier to handle-> remove checkbox(prevent windows from being automatically…)
I’m not sure I got names of the things you need to click right but the steps are there.

– Peter

Nick May 18, 2009 at 10:27 am

Ah, thanks Peter. I’m glad there is at least a way to disable the obnoxious “features”

Shaun Oleson May 19, 2009 at 8:54 am

Thanks for the iPhone apps tip. It wasn’t very clear that is how you remove the apps. Worked like a charm.

I’ll check out NATF’s ROM, I haven’t flashed the fuze with any ROMs other than the stock AT&T and the Test ROM that’s currently out as I’m always concerned I’ll damage the device beyond repair.

Thanks for the advice and perhaps I’ll flash my first cooked ROM shortly.

Sabu May 19, 2009 at 11:50 pm

Thanks a loooooooooooooooooooooooot -:) I was looking for it for the same problem. Cheers – 🙂

Ryan May 30, 2009 at 7:07 pm

I’m not technically savy at all.. I bought the fuze yesturday and didn’t realize the GPS is an extra cost thorugh ATT. Is there any way around paying for GPS?

Nick May 30, 2009 at 10:33 pm

You can use any GPS software you want. I prefer TomTom.

Roberto M June 3, 2009 at 5:55 pm

thanks, it was easy to follo, wbut a little problem trying to find the usb-fdd image file but finally it was rewarding

again thanks a lot

Tom June 11, 2009 at 12:05 pm

Direct line to Level 2 tech support For Acer, Gateay and Emachines
254-298-4000

Brandon June 18, 2009 at 12:15 am

LoL…soooo much in denial! Glad I could introduce you to Crack 2.0. 😉

– B

Nick June 18, 2009 at 12:17 am

You may have played a SLIGHT part in it… but it was really for other people’s pictures 😉
If it makes you feel better though, I will certainly blame you for it! 😛

Brandon June 18, 2009 at 12:24 am

I feel a lot better now!

Brandon June 18, 2009 at 12:35 am

I haven’t played it that far yet, but I agree they did a great job on the game. Visually, it’s awesome. The voice acting is great, even though it’s a little hard to hear sometimes (could just be my loud ass gaming rig). Over all excellent game. I hope they introduce a multiplayer option for the PC in the future.

Nick June 18, 2009 at 12:47 am

Yeah, the audio is kind of quite. I find my self turning it up all the way every time I play. I think there are some audio settings in the game but I haven’t messed with them yet to see if any tweaking would help.

Jacob June 22, 2009 at 3:06 am

If you think some of those are bad you should try to ‘clean’ a brand new Sony Vaio. I bet they can hold a candle, or some other light producing device, to those Acer and Lenovo machines.

Nick June 22, 2009 at 8:42 am

Luckily where I work, we don’t sell Sony’s computers, so I get to dodge that bullet. I’m not surprised though as Sony has quite the reputation for treating it’s customers very very poorly.

Brandon June 29, 2009 at 5:26 pm

Only one way to do it: Office Space style.

Nick June 29, 2009 at 8:50 pm

Hmmm…. you want to get in on this? 😀

Brandon June 30, 2009 at 12:47 am

I couldn’t agree more! I was struggling to find a BDE (Borland Database Engine) installer at work today, but that (and a lot of other Borland software) has been bought/sold/traded for livestock so many times that’s been lost to the bit bucket. Luckily we still had the old stuff from 1999 on one of our shared drives.

Hit me up if you need a 16-bit version of Netscape from 1994 🙂

– B

Brandon June 30, 2009 at 12:48 am

YES!

It would make for a nice video to show at MML. We’d need an Indian guy, though.

Rae July 4, 2009 at 1:42 pm

Next week, I’m getting a new phone and, of course, I’ve narrowed it down to the iPhone and the Fuze.

Right now, I am leaning considerably towards the Fuze. I like the look of it, I like the hardware keyboard, and so far I’ve heard no major objections to the device. However, having played around with my boyfriend’s iPhone and read through some concerns regarding the Fuze, I do have some potential issues.

I’m fifteen so, of course, I’ve got limited access to tweaking. I could figure some of it out, I’m sure, but for the most part, I’d have no idea what I’m doing.

With the risk of sounding like a complete idiot – what’s ROM, and what does it do for the phone?

I am also a bit worried about the internet capabilities. Phones that take five minutes to load a page, have no HTML, and then force you to search for another fifteen minutes to find what you want because the text is all bunched up in one section make me absolutely crazy. I haven’t the patience for it. How do the webpages on the Fuze compare to that of the iPhone? I’ve found the iPhone’s Safari browser to be very useable.

The final concern of mine regards the music player. I looked at a Youtube tutorial, and it said that you had to browse your music by album – is this true? I know it has 32G of expendable memory, but I’m sure that gets used up rather quickly by messaging, internet, and apps. How much music, on average, can one fit onto it?

Thanks so much!
Rae

Ben Wilson July 13, 2009 at 6:43 pm

Dude, many thanks indeed. I’m goin’ to build a new system w/o a CD-ROM, just an HDD, and the USB Stick.

I would recommend this to a friend, or someone who wants to build a firewall system.

I tried extracting the .gz file that i downloaded from the IE web browser, didn’t work, used FF 3.0.11, and it extracted w/ no problems 🙂 YAY!

Andrew July 19, 2009 at 7:40 am

Fantastic Nick,
I spent some time today configuring NTPSync on my Untangle (LINUX)Server only to find that the issue was with the Domain controller which is all sorted now thanks to you

Once again much appreciated Nick

Insider July 21, 2009 at 6:29 am

Acer just released all temporary employees and permanent employees up to 30 people. Place is empty, and they kept all indian techs and hired more indian techs overseas. This occured the third week of July.

Nick July 21, 2009 at 7:27 am

Sounds like Acer is headed in the right direction. Getting worse and worse by the day.
Since my horrible experience I have successfully avoided selling a single Acer machine. I recommend other brands to my clients now as a direct result of Acer’s complete lack of support.

KrAzE July 28, 2009 at 3:11 pm

I like wififofum. Yea, and if only we could harness that same bandwidth to give us a better more reliable 3g signal out here 🙂

Brandon August 6, 2009 at 12:42 pm

I’m still on NOD32 with Vista SP2 and Win 7 RC and haven’t had any problems. I’ll follow up if that changes.

– B

Nick August 6, 2009 at 1:23 pm

Yeah, I don’t know what it is about my systems. I’m not running any crazy software, all pretty standard stuff. Are you running the latest build, 437?

KrAzE August 7, 2009 at 8:37 pm

DHL steps on their packages. I went out to meet one last christmas and he was going through his packages looking for mine, stepping on boxes in the back. I asked why there were no shelves and he told me it was a new truck and they didnt install them yet….wow.

Nick August 7, 2009 at 8:54 pm

hahahaha! Didn’t DHL go out of business in the US anyway? Or they got bought or something?

Brandon August 7, 2009 at 8:54 pm

LOL. Guess that’s partly why DHL Express closed up shop in the USA.

There have been several times I’ve had to go to the UPS Springfield location off of S Dirksen parkway because I knew there would be no way I’d get my package by the time I wanted it.

– B

Nick August 7, 2009 at 8:58 pm

Yeah, I ALMOST considered doing that today but I just wanted to get home and relax… I couldn’t deal with any more UPS insolence.

KrAzE August 11, 2009 at 5:46 pm

Odd shapes usually get the run around at the sorting facility. Next time have the person you buy from actually use a box or an envalope. Envalopes go through a seperate sorter.

Nick August 11, 2009 at 5:49 pm

The white thing is an envelope. Well, at least it was. It’s one of those padded ones.

Hugo August 20, 2009 at 11:33 pm

I’ve been trying all thiese steps but I got a message that reads “no cdrom found”. I’ll try tomorrow disconecting the FDD and CDROM, I’ll only leave the USB drive,(Dell Dimension c521, only Sata Ports )

I’m want to install ipcop in a new computer that has 4 GB on RAM Because that current one, only has 2 GB, my network is around 250 computers and for any reason the memory and cache got 97 % of use and then web proxy stop and internet goes down
Any other Idea ?

thank you very much
Hugo Perales ( hiperat@yahoo.com.mx )

KrAzE August 24, 2009 at 4:58 pm

It looks alot like the corporate skin.. ew.

Nick August 24, 2009 at 5:56 pm

Oh even better, the hideous corporate skin is still there for you to choose from, haha!

Brandon August 29, 2009 at 1:33 am

Yep…on 437. I did the Vista -> Win 7 RTM upgrade with it installed on my gaming PC and no issues so far.

– B

Nick August 29, 2009 at 8:03 am

I didn’t bother to reinstall NOD32 on my Win 7 laptop. I have switched to Avira for now and have been pretty happy with it so far. I don’t know what caused my NOD issues :-\

KrAzE August 30, 2009 at 7:03 am

Unfortunatly publishers dont pay attention to pc gamers that much in the first place. The only thing we potentially have to look forward to is getting a fast enough connection to stream games over a browser and then become system independant. They are trying again (3 companies) but as usual,america has slow internets.

Nick August 30, 2009 at 12:36 pm

Yes it does. It’s hard to imagine that we basically invented the technology, yet we have some of the slowest internet connections among fully developed nations across the world.

Art September 5, 2009 at 1:07 pm

Yeah, AntiVir has been my choice of weapon for the last few years. The ad that pops us is a little annoying, but it gets the job done. Just don’t forget to run anti-malware too. I’ve run Avira and its missed bad malware infections completely.

Nick September 5, 2009 at 5:56 pm

Thanks, I will keep that in mind if I ever have any issues.

Brandon September 15, 2009 at 12:49 am

Hmmmm…what was on that disc? Sure is some interesting penmanship you had there 😉

– B

Nick September 15, 2009 at 7:16 am

Huh weird, something must have happened to the image when I cropped and resized it. Strange…

David Lee September 16, 2009 at 11:13 am

Did virtual pc 2007 work on vista home premium?

Nick September 16, 2009 at 11:18 am

Yes, it does. Which is why I was upset with Windows 7’s arbitrary removal of features for no other reason then trying to upsell end users.

randyc September 16, 2009 at 11:22 am

You do realize that the requirements for Virtual PC clearly state what operating systems are compatible with it right?

David Lee September 16, 2009 at 11:22 am

Does virtualbox work in windows 7 home preium?

David Lee September 16, 2009 at 11:25 am

I just went to
http://www.microsoft.com/windows/virtual-pc/support/requirements.aspx

it seems like it does work for home premium.

You just need to get a newer version
http://www.microsoft.com/windows/virtual-pc/download.aspx

David Lee September 16, 2009 at 11:27 am

For virtual pc 2007, maybe you should try the backward comb shortcut assignment. That might fix the problem.

Brandon Allen September 16, 2009 at 11:50 am

Just use virtual box from sun. Its better anyway. I’ve had tons of issues with VPC.

Nick September 16, 2009 at 12:28 pm

Despite Virtual PC not listing Vista Home Premium as compatible, it is.
If VPC works on Vista Home, it should work on 7 Home, but it doesn’t.
I did try running it in compatibility mode, but 7 blocks it no matter which options you set.
I have never used Virtual Box… I will have to look in to that option, thanks.

David Lee September 16, 2009 at 1:47 pm

there is a new version of virtual pc for win 7. The one i posted links says awaiting moderation. That one should be win 7 home premium compatible.

Nick September 16, 2009 at 1:55 pm

My site thought your comment was spam since it had a link in it.
The problem with the new version is this requirement:
Hardware Virtualization Technology
VPC 2007 runs with out Hardware Virtualization, so it runs on any machine. The new version requires it, so machines with out a compatible processor can’t run it (such as the laptop I have).

It all boils down to Microsoft arbitrarily blocking software it doesn’t want running, trying to force you to pay for the higher up versions.

FWIW, I installed 7 Ultimate and VPC2007 works with out a single error on it. It’s an artificial limitation Microsoft put in, and that’s what is wrong about it.

randyc September 17, 2009 at 1:21 pm

lol exactly what I was trying to say. They clearly state that it does work with certain OS’s.

Just because something works on Windows Vista does not mean has to work on Windows 7. They are two different operating systems.

Brandon Allen September 17, 2009 at 1:27 pm

not by much. 7 is based off of the vista kernel like xp was based off the 2k kernel. Also you can use vista drivers in window 7.

Nick September 17, 2009 at 1:57 pm

It boils down to Vista Home will let you run it.
7 Home will not let you run it.
The block is arbitrary, there is NO technical reason for it.

It is wrong of Microsoft to command what YOU run on YOUR computer just because they want more money.

End of story.

For some reason my site has been getting pounded by trolls from a certain messageboard (yes I know who, no I won’t advertise their name) over the last couple days. I have had to delete dozens of trolling and down-right offensive comments on this article, so for the time-being I am closing comments. I don’t have time to babysit the immature people flooding here from some post on there.

Nick September 23, 2009 at 11:10 am

See, Gravatar!! —————->

KrAzE September 23, 2009 at 1:24 pm

Cool, I set one up a while back I think for some other peoples sites.

KrAzE September 23, 2009 at 1:26 pm

And apparently it forgot me…but when I recreated the account all my icons were still saved.

KrAzE September 23, 2009 at 1:28 pm

nope, its all set on my side..forget what I said.

http://en.gravatar.com/site/check/paul@teamxw.com

Nick September 23, 2009 at 3:42 pm

It should be based off what ever email you use when you post a comment. If you don’t have that email on your Gravatar account, add it and it should automatically pull in your icon.
edit: I see you have that set… not sure why yours aren’t working? Maybe Gravatar needs to update or something since you had to recreate your account.

Brandon September 23, 2009 at 7:01 pm

It takes them a while to kick in after creating an account. I didn’t see them on Nodnarb.Net at first. Now you need to convince Ryan to sign up 🙂

– B

Nick September 23, 2009 at 7:57 pm

Kraze, the only thing I see that might be causing a problem is that your “G” rated avatar isn’t showing up, while mine and Brandon’s is.

KrAzE September 23, 2009 at 10:58 pm

Testticles…………

Nick September 24, 2009 at 12:01 am

Haha man what is wrong with your Gravatar… Are you rating it G?

KrAzE September 28, 2009 at 5:59 pm

No ryan? Thats sad.

Nick October 1, 2009 at 2:43 pm

He’s a sissy.

KrAzE October 4, 2009 at 7:18 am

I would have went but work consumes me, and the ammount of rain it would have had to been a sure thing.

Next season I will be free every weekend. I will definatly ride with you guys. Hell I might even upgrade to a CBR over the winter.

Nick October 4, 2009 at 12:15 pm

Yeah, I figured you had to work.

That’d be great, the more the better! I’ll let you know when the next one will be. Hopefully we’ll get a spring AND fall ride in next year.

Brandon October 19, 2009 at 1:20 am

Sounds like a great time. LOL @ the tickets. Lucky you were able to get them in time!

We’re going in a few weeks and are really looking forward to it. It’s been nine years for me and about thirteen for June.

I’d highly recommend Wicked. I think it’s supposed to be at the Fox next summer. We saw it in San Francisco last week. I’d put it up there right along with Phantom and Le Mes as one of the greats.

– B

emelde October 25, 2009 at 8:04 pm

its just another shit microsoft os. back to xp if it has to be windows

Brandon October 26, 2009 at 12:50 am

I agree 100%. Very annoying.

Quest October 26, 2009 at 6:58 am

Yes, it has it’s little quarks and annoyances, but there is no reason to avoid it. It is a great, fantastic, VERY stable OS. Anyone who claims otherwise probably doesn’t understand computers and is scared of change.

Nick October 26, 2009 at 8:21 am

For the most part I agree. One shouldn’t be scared of change, but MS should also consider that these “added features” might be annoying to power users… and since writting this article I found that some of these annoyances can be disabled.
This was a review of an early RC version.

billy wobble October 27, 2009 at 9:45 am

Some time ago i was given a new operating system from microsoft to install. It was in a fancy box and i was very enthusiastic as the last operating system was so good, windows xp. I had heard it had native dvd burning, and installed faster. First it complained that my partitions were too small, but soon after, i was quickly on the way to installing a shiny new operating system. It seemed to install very quickly. Then i clicked the start button … as first i thought it was a joke, then i thought i had got a virus, then i realised, microsoft had completely given up. What i installed was the most tragic sorry piece of shite i’d ever come across. What was this total catastrophe ? Well, needless to say, i never adopted it and only used it for compatibilty testing our software releases. Several years later, a more sober microsoft made a successor available to much fanfair. Obviously they would have done a lot to fix what was wrong with that debacle called vista. I cautiously installed the new operating system, known as windows 7. New desktop background. Share limit up to 20 from 10, nice. That was it. Everything else was the same old shite. Sluggish, multitudes of button clicking to find the unfindable. What was the point ? Why didnt they just stay in bed and not waste people’s time ? Total catastrophe #2. Whoever set the XP service lifespan to 2018 has known for a long time what we just discovered, and given a three year release schedule, windows 8,9 and 10 will be equally tragic …

Rick October 29, 2009 at 12:53 pm

You are totally right man, I thought this would make a sweet christmas gift for myself. Then after the research I found that it was a hunk of shit. Who says being skeptical is a bad thing?

Russ October 30, 2009 at 8:57 am

With Ubuntu gaining popularity and Apple gaining market share, MS can ill afford to release yet another mediocre operating system.

‘It’s not their job to make sure their computer is secure’

– Yes it is, but MS have no idea how to achieve this with a fundamentally insecure OS, hence these stupid features.

Never has there been a better time to switch operating systems – Linux is no longer only suitable for geeks, my Nan now uses it quite happily.

Nick October 30, 2009 at 9:18 am

I do like Ubuntu… and I would use it more if it weren’t for PC games. I’m a [very] amature gamer, and playing the latest and greatest isn’t really an option yet.
I do have an Ubuntu bootable USB drive in my bag though if I want a secure environment to do something in. Especially with their recent 9.10 release, I can boot Ubuntu faster off the USB drive then I can boot 7 off the hard drive, haha!

Francis Whittier November 1, 2009 at 8:19 pm

What sewer this this dirty rat crawl out of. A shit for brains idiot!

Cooter November 1, 2009 at 9:42 pm

Dude, you nailed it…I can hardly watch the World Series. Her voice grates like nothing I’ve ever heard.

Her series will last 2 days.

Solarstone November 2, 2009 at 9:15 pm

seriously, neither vista nor 7 are step in right direction, XP was fine because it was light and yet very stable and usable for both work and entertainment, vista and 7 being built on top of .NET bloatware code made them stupid – literarly stupid and bloated, they can be 2x secure than XP but that does not excuse them from being resource hog and totaly stupid to use

i personaly hate in both vista and 7 that they REQUIRE dual core processors and atleast 2 GB of RAM so user can normaly use those piece of crap OS-es with their full “features”

i tried to run 7 on single core 2.8 Ghz intel with 1 GB of RAM and all i got was choking whenever i (JUST !) watched a movie
seeing DWM eats 10-20% CPU, movie player ~60% and rest of 42 proccesses the rest, so it was overall at 100% for single movie watching… just terrible

Paul November 5, 2009 at 8:51 am

She is an ugly annoying racist with no talent.Ghetto trash talk is getting boring and she has to have talent to go above the stereotype.

n00b November 6, 2009 at 3:43 am

Thanx a L000t!
I’ll try to fix this with junction on WindowsXP

Very well written !

Dave November 6, 2009 at 11:24 am

Hi Guys,
Having read the above I have to agree that if Acer gave me a laptop, I would not even use it as a door stop. It’s off being repaired again and I’m sure they will do the usual reinstall, one size fits all repair fix. Cannot get anyone on the phone, leave messages and no one gets back to you. Can’t wait to get it back (again) so I can go back to the shop I bought it from, kick up a fuss and sit outside the door until I get a refund (due to unfit for purpose) or a new anything but Acer lap top.

Nick November 6, 2009 at 12:28 pm

It’s pathetic that in 7 months Acer hasn’t been able to turn around it’s horrid customer service. Honestly though, I am not surprised. Acer doesn’t care about it’s customers. Once they have your money, you can go f-off for all they care.
Since posting this I have been consistently recommending people to stay away from Acer and have not sold a single Acer product.
Don’t forget, tell your friends to STAY AWAY from horrible Acer products as well!

John November 6, 2009 at 3:44 pm

Security software is bad. Norton being the worst. I’ve seen unactivated Norton Trials, where there’s no Norton tray icons or anything, more than double boot time. And what’s with security software and browser toolbars? Sure scan websites if you want, but why do I need a half inch of vertical space wasted on a Norton Toolbar?

WildTangent games. Normally takes up about a gig of space, these things are like crappy versions of flash games.

Thing is most users can’t be bothered. They’ll happily use Internet Explorer with half the space wasted by toolbars, they’ll keep thinking they have virus protections from their expired norton trial (which is still bogging down the PC) even though Norton itself, and Security center are announcing that the system is not protected.

At the new “Microsoft Stores” Microsoft is flipping OEMs the bird by giving a fairly clean install. Windows, Windows Live suite (Movie maker, mail client, MSN… not utterly useless stuff), and I think MSE, which is fairly lightweight, and won’t expire.

Nick November 6, 2009 at 5:53 pm

Very very true. Norton and McAfee are both very guilty of injecting their unnecessary crapware in to browsers. I remembered the day I uninstalled Norton and my boot time was literally cut in half… I swore off any Symantec products ever again.
I don’t like what Microsoft has done to Movie Maker. The XP version was sooo nice, and every version since then has removed features and made it harder to use.
There is actually a portable Movie Maker project out there that is really nice and lets you use the XP Movie Maker in Vista and 7. I should write up an article on that thing because it is bad ass.

peter buch November 7, 2009 at 6:59 am

yes i hear it from many pepole they have a lot of problems beginning with the desktop ending with anythings.i use xp sp3 even the dvd from window 7 is on my desk i do not use this piece of shit,sorry to say that.do not waste any money for this fake!!

Brandon November 14, 2009 at 3:43 pm

Great tip!

– B

Hacker November 15, 2009 at 12:03 am

I have been a MicroShit XP user since it’s release. Not one that will venture into another MS waste of time before their product has been tested and exposed… Meanwhile, friends and lovers all switched first to Vista and recently to 7. I get on their computers and I wonder how in the world those ass holes are ever so successful in managing to make their piece of shit Windows user interface more and more stupid with every release.

All I can tell you is this – from shitty minds comes shitty products. Aside from the shit user interfaces both miserable releases are resource hogs and offer nothing and I mean nothing that has not been in existence for the past ten years (or at least your could not get from other vendors).

Those clowns managed to monopolize the market, drive everybody else out of business for the sole purpose of stifling the industry into a poor performance shit product full of superfluous code (to make it virtually impossible to reverse engineer) thereby guaranteeing their existence forever.

Soon to switch to a MAC…

Yours Truly.

Mike November 18, 2009 at 5:02 pm

agreed, seen the commercial so i was skeptical, found out you need a stupid case for device to be charged, what a crock of shit, otherwise you have to use a cord. Wasn’t the point of this product not to use a cord? I don’t know if its just me, but this idea just seems plain retarded.

Ryan C December 5, 2009 at 12:09 pm

Microsoft backup has always been half assed. I was hoping for more. Here is the thing, the server has 8 cores of 45nm Intel fury and is under almost no load. None of the core maxes during the backup. So even though it compresses, it is not utilizing the hardware available. It is just shit, plain and simple.

Nick December 5, 2009 at 3:11 pm

I rescanned the file on VirusTotal.com again today out of boredom, and the new total is:
Result: 20/41 (48.79%)
I am actually very shocked it is not 100%
There are some SHITTY antivirus engines out there! A virus is in the wild and weeks upon weeks later, Over half the engines this site tests with still aren’t detecting it! Yikes!
I’m glad Avira is one of the good ones who was updated with in a couple days of discovery.
Here is a link to the latest report for anyone interested in seeing which engines suck balls:
http://www.virustotal.com/analisis/01858e47e205d8acbb869ee4af9e764b41cc39427b7a0d8846bc65aba5646ee4-1260043611
It should surprise NO ONE that virus engines NOT detecting this virus include:
Avast
McAfee
Symantec
TrendMicro

KrAzE December 5, 2009 at 7:03 pm

symantec ghost tiem?

KrAzE December 5, 2009 at 7:05 pm

I am using Avira now per your recommendation here. I keep telling it to ignore this specific file I have, but it forgets after every boot… Unless this file gets regenerated on every boot.

But it did find ONE trojan on my machine after being without antivirus for 5 months. I was hoping for 666 again.

Nick December 5, 2009 at 9:33 pm

Hmm… I haven’t had any issues with ignore. I have it set to ignore a specific directory and that seems to work pretty good.

Nick December 5, 2009 at 9:35 pm

Symantec ruined Ghost like they ruin every other product they touch.

Xerxes December 6, 2009 at 11:56 pm

Awesome, thanks for the tip. I didn’t like the ads in the newer versions either!

Nick December 7, 2009 at 12:31 am

I’m glad to have helped. It’s sad end-users have to fill in features left out by Microsoft, but that seems to always be the case.

AG December 12, 2009 at 9:18 am

In case of “Access Denied” you have to enter the NTFS ACL of the file and provide modify rights to the Administrators – afterwards rename succeeds.

Stefan December 14, 2009 at 7:07 am

tested on win7 enterprise and works great. 1x.

Tuan December 15, 2009 at 4:29 am

Thank you, this is exactly what I am thinking. Wireless charging is cool and has been out for a long time, I remember having an electric toothbrush that wirelessly charges. But spending $140 on a pretty much a flat dock is pointless, I’d rather buy an iHome speaker system.

Rachel December 18, 2009 at 10:20 pm

😀 Thank you so much! Works like a charm!

Saltspring December 22, 2009 at 12:06 am

I have a Dell Dimension 8400 on the bench with a Stop 0x000007E error – as this particular Dell’s BIOS defaults to an AHCI disk config, the infection of the iastor.sys file prevents the system from loading windows (safemode included) changing to ATA mode doesn’t help (without a repair install at least).

Avira found (but can’t clean) the iastor.sys infection for me as well.

Thought to leave this note for others searching for this issue.

Nick December 22, 2009 at 9:11 am

Thanks for the comment Saltspring. Yes, that is the exact symptom of this rootkit.
I have been seeing this A LOT lately. It’s a nasty little rootkit.

Some systems this rootkit infect will boot. If it can, I have found the latest version of combofix can clean this rootkit. Some infected systems will NOT boot and will just bluescreen, yup, even in safe mode. The only fix I know of is to pull the drive, hook it up to another computer, remove the infected file, and find a good copy of the file to replace it with.
What I have done is search the whole hard drive for iaStor.sys. Usually you can find some archived copies from service pack installs and stuff. If you can, you need to find one that is the same size as the old. Delete the old, and copy over your newly-found clean one.
Then put the drive back in and you should be able to boot once again.

Once booted, be sure to run Malwarebytes to cleanup any other infections! Chances are if the machine got hit with this rootkit, there are other infections on the system that used the same injection vector as this rootkit.

Happy virus hunting and good luck.

Nick December 28, 2009 at 11:44 am

In addition, I have found when setting this up on some servers that the service fails to start with either a file not found error or some other silly crap.
Using the Atomic Clock Sync utility I mentioned above, you should FIRST make sure the service will stop and start. If it does you can proceed above.
If it doesn’t, you need to unregister and then register the service using the appropriate buttons BEFORE you make your registry changes. Otherwise they will get wiped out when you unregister and register and will have to go back and make them again.
Happy syncing.

Gary December 30, 2009 at 3:26 am

Will it actually close the program that is currently running and I can’t turn off!!

Nick December 30, 2009 at 10:56 pm

The fuck are you talking about?
It disables the Ease of Access button on the lock screen.
Did you even read the article or are you one of those people who posts up random comments on blogs that make no fucking sense?

Dan January 1, 2010 at 1:49 pm

Thanks for the help Nick.

First, I’m not entirely computer illiterate but when it comes to this type of issue, I’m usually at a loss. Here’s what I’ve done to date and I still can’t get rid of the damned keyboard.

1. I’ve disabled the Tablet PC Components
2. In the Ease of Access folder under the “Use the Computer Without a Mouse or Keyboard”, I uncheck the “Use the On-Screen Keyboard” option but when I then exit the screen and go back, the box is checked again.
3. I’d like to use the “Utilman” file you’ve made available but as AG has come across above, I don’t have permission to change current file properties and I’m again at a loss with the “NTSF ACL”.

Any other advice you’d be able to provide would be a great help in dealing with Microsoft’s bullshit.

Nick January 1, 2010 at 2:57 pm

You will have to take ownership of the file and then give yourself full access to the file.
It’s a useful bit of knowledge anyone running an NTFS file system should be aware of.
Here is a good blog post on another site showing you how to do it:
http://www.blogsdna.com/2159/how-to-take-ownership-grant-permissions-to-access-files-folder-in-windows-7.htm

Dan January 1, 2010 at 5:17 pm

Thanks for the quick response Nick. Now that I’ve changed permissions, etc, I’ve renamed the original Utilman file to Utilman.exe.old and have downloaded your file. I’ve saved it to my system32 folder and ran the file successfully but the fucking keyboard still shows up whenever I load my user account. Any other thoughts?

Nick January 1, 2010 at 6:06 pm

Oh do you have like a touch screen or tablet or something?
I’ve seen that before, but I’m not sure what to do about it… It might be some 3rd party software? I’m not sure.

KrAzE January 3, 2010 at 6:50 pm

I refuse to get a smaller laptop. 18 inches is heavy but worth the lug!

http://www.swiss-miss.com/2009/09/newspaper-laptop-sleeve.html

James Ferguson January 4, 2010 at 7:11 am

Hi,

Thanks a lot for sharing.

Brandon January 23, 2010 at 1:00 pm

I didn’t know Personas was getting built into 3.6. It’s kind of neat, but, since I’ve had it, it seems like they update it all the time. I wonder if FF 3.6 will need to be updated just as often, just for Personas.

Unit 193 January 23, 2010 at 6:05 pm

Sorry for this late post but…. if you know what you’re doing you can remove that stupid “Ease of Access” button (I’m using Vista SP2) download ResHack (google it) find windows\system32\authui.dll open with ResHack go to UIFILE then 11000 and remove this and save (you may get a black screen if you did it wrong also safe mode login screen wont show up):

Unit 193 January 23, 2010 at 6:07 pm

formatting won’t work so…

if id = “atom(Accessibility)”
button
width = “38rp”
height = “28rp”
padding=”rect(0,0,0,0)”
content = “resbmp(11118,2,-1,0,0,0,1)”
accname=”resstr(11411)”
accdesc=”resstr(11411)”
borderthickness = “rect(4rp, 2rp, 4rp, 2rp)”
background = “resbmp(11123,7,-1,0,0,1,1)”
bordercolor=”gray”
borderstyle=”raised”
/
if keyfocused = “true”
button
borderthickness = “rect(4rp, 2rp, 4rp, 2rp)”
background = “resbmp(11119,7,-1,0,0,1,1)”
bordercolor=”windowtext”
borderstyle=”solid”
/
/if
if mousefocused = “true”
button
borderthickness = “rect(4rp, 2rp, 4rp, 2rp)”
background = “resbmp(11120,7,-1,0,0,1,1)”
bordercolor=”windowtext”
borderstyle=”solid”
/
/if
if keyfocused = “true” mousefocused = “true” pressed = “false”
button
borderthickness = “rect(4rp, 2rp, 4rp, 2rp)”
background = “resbmp(11121,7,-1,0,0,1,1)”
bordercolor=”windowtext”
borderstyle=”solid”
/
/if
if pressed = “true”
button
borderthickness = “rect(4rp, 2rp, 4rp, 2rp)”
background = “resbmp(11122,7,-1,0,0,1,1)”
bordercolor=”windowtext”
borderstyle=”sunken”
/
/if
/if

Nick January 23, 2010 at 9:16 pm

I am actually familiar with Resource Hacker, I have been using it for years for various “hackings”.
I have checked out the file, and in Windows 7 it looks like it is actually 14000 under UIFILE, but the coding looks fairly different, so I don’t know if I want to possibly mess up the login screen since this handy utility disables it.
It’d be nice if we could find just find the bitmap resource that it is using, erase that, and be good.
I did something like that on Vista do remove the “Windows Vista Professional” logo from the bottom of the login screen.

Unit 193 January 24, 2010 at 4:33 pm

Can you send me the authui from Win7 so I can take a quick peak at it and see what they changed?

Nick January 24, 2010 at 4:39 pm

I emailed it to your email you used on here. Good luck.

Unit 193 January 24, 2010 at 6:47 pm

Either I typed my e-mail wrong or the e-mail was deleted because of the .dll. Also I forgot to ask you to also send WINDOWS\System32\en-US\authui.dll.mui? (both in a zip or 7z)

Dave February 8, 2010 at 6:38 am

Hi guys,
Just to give you all a bit of hope. I rang every day and sent emails every day for about two months. As they could not give me a date for the return of my faulty lap top I insisted on a refund under the 1979 sales of goods act,(not fit for purpose and faulty). Guess what< I got the refund, twice!!!!! So guess who's ringing me twice a day looking for me to refund their money? Do you think I should give it back???? Not talking their calls………just letting them know what its like when the shoe is on the the other foot. Dont give up, get a contact name andkeep sending emails etc, become a right pain in the arse, it's the only way.

Nick February 8, 2010 at 7:02 am

Hahaha! That is fantastic Dave.
Funny how you can’t get any service out of them for 2 months, then all of the sudden when they want something of you, they won’t leave you alone.
If I were you, I would ignore them for the rest of time.
Consider your bonus payment retribution for the rest of us that have been royally screwed over by Acer’s “customer support”.

ben February 10, 2010 at 4:40 am

thanks a lot for this guide, it worked fine for me.
cheers

Geekilized February 11, 2010 at 10:28 pm

I am really pissed about this too. I hope they fix this soon because I like the personas but I want to keep my Noia 2 Extreme theme.

Monimonika February 12, 2010 at 12:22 pm

I’m also holding off on updating Firefox because of this. However, it seems you can still get the non-default theme and persona to mesh if you use an older version of the Persona addon in Firefox 3.6.

Are you using Windows? You can save one whole row of space by moving your Bookmarks Toolbar Items up to the Menu row.

I also recommend the Smart Bookmarks Bar addon to shrink those Bookmarks to just their favicons (I use Favicon Picker to individualize the non-folder favicons) while still being able to see their names on mouseover. Saves a ton of space for other stuff.

Another addon I appreciate is Menu Editor to consolidate my menus to just the Bookmarks Menu and the Tools Menu (into which all the options I actually use have been moved from the other menus). Another space-saver (if you’re using Windows, of course).

Even if you’re not on Windows, I found that the Toolbar Buttons addon provides button versions of the Menus which you can use in place of the entire Menu bar.

Monimonika February 12, 2010 at 12:53 pm

Oooh! And the experimental Hide Caption addon let’s me get rid of the entire Title bar! You can have the title of the window you’re in display in the Status Bar (if you have one).

It also provides an alternative button for the Min/Max/Close, but I prefer to use the ones in the Toolbar Buttons addon because they take up less vertical space.

So, compared to the your 5 rows (including Title Bar), I have only 3 rows (4 if you count the thin Status Bar). I also have a vertical column for more buttons thanks to All-In-One Sidebar.

Nick February 12, 2010 at 12:56 pm

Yeah, there is a point for me though where it becomes TOO compact and becomes more of an inconvenience then an advantage. Even not having a status bar bugs me some times. I want the same layout as usual, just smaller, which is what Classic Compact gives me 🙂

Monimonika February 13, 2010 at 2:39 pm

Hi Nick,

Yeah, I understand. We like things in our own ways. Thank you for responding.

Hope Mozilla will make Personas and Themes compatible again. Until then, I’ll stick with the old Firefox until I’m forced to hack around in 3.6.

Just to show off, here’s a link to what my browser currently looks like:

http://img28.imageshack.us/img28/7726/onmy1280x800screen.png

Nick February 14, 2010 at 5:52 pm

Woo, that IS compact. Haha, nice work.

Ali February 15, 2010 at 12:50 am

I get the following error:
C:\dd>dir
Volume in drive C has no label.
Volume Serial Number is FC8A-C2EE

Directory of C:\dd

02/15/2010 11:52 AM .
02/15/2010 11:52 AM ..
12/06/2003 03:50 PM 18,325 Copying.txt
02/26/2007 08:50 PM 342,016 dd.exe
02/26/2007 08:19 PM 4,319 ddchanges.txt
01/22/2010 02:01 AM 54,411,264 ipcop-1.9.11-install-usb-fdd.i486.img
4 File(s) 54,775,924 bytes
2 Dir(s) 11,514,855,424 bytes free

C:\dd>dd if=ipcop-1.9.11-install-usb-fdd.i486.img of=\\.\J: bs=1k

rawwrite dd for windows version 0.5.
Written by John Newbigin
This program is covered by the GPL. See copying.txt for details
Error opening output file: 32 The process cannot access the file because it is being used by another process

Nick February 15, 2010 at 9:40 am

Something has your image file locked. Either an explorer process, or something else. Try copying the file and renaming it and using that file.

KrAzE February 22, 2010 at 9:43 pm

Seriously this is what kept me from using firefox as my primary browser back when everyone loved it.. I dont want all that clutter.. 2 bars is almost too much for me. Even in IE I have all the buttons small setting and no words except for the title.

Hell, if I could I would turn off this stupid search area I would be a happy man.. despite IE’s many flaws.

Toni February 25, 2010 at 9:10 am

I can not right click on my laptop…Is it associated with this ease of access thing that I can not get rid of? I went into it wondering what it was and now I can not use my right click button.
Thanks

Andrew February 26, 2010 at 5:29 pm

I thought about going to UPS Saturday but guess what?! Not open!!! How very considerate!!! Awesome place. Awesome!

Nick February 27, 2010 at 10:58 pm

As far as I know, EoA does not change mouse settings.

Nick February 27, 2010 at 11:00 pm

It’s not really clutter, everything is useful. If you don’t like the bookmarks there you can turn them off with 2 clicks.
Firefox’s rendering engine and security are far superior to IE which mangles web pages and breaks web standards. From a web developer’s point of view, I hate dealing with IE, but I’ll give Microsoft the recognition that they have fixed A LOT of IE’s problems with IE8.

martin March 1, 2010 at 12:38 pm

I cannot believe that Larry David has her on Curb your Enthusiasm. She friggin ruins it with her ghetto ebonic speak. All her attempts at jokes revolve around race….

Nick March 2, 2010 at 9:07 pm

That’s because she’s an unfunny racist bitch. I can’t believe her horrible shitty show is still on. Surely it’ll be canceled soon.

Jon Webb March 5, 2010 at 4:12 am

Thankyou. I have been fighting with 2008 for a few weeks, and i just couldnt figure out what i was doing wrong. We’ve got new hardware, new software, new cables, new pants, new everything. But its all slower and more difficult than 2003.

I’ve seen complaints that the new commandline version isnt really pure commandline. Yes that sucks. And some of us want the GUI, but this sucks too – i permanently live inbetween: typing commandline code into GUIs .
Microsoft: Just what are you playing at. 2008 is going to tickoff everyone.

Brandon March 5, 2010 at 10:50 pm

Great tip. I wish Flash wasn’t everywhere so we could disable it, too.

– B

Nick March 5, 2010 at 10:58 pm

I agree (ignores Flash powered Tag Cloud in navigation bar).
With HTML5 around the corner, Flash will hopefully be on it’s way out sooner then later.

Brandon March 7, 2010 at 9:44 pm

Operating Systems that annoy you….

Clearly, they copied that “x hours ago” from Facebook.

😀

– B

Nick March 7, 2010 at 9:48 pm

haha, apparently!
When was your birthday? Oh, it was 9,855 days ago.
Sheesh…

Ian March 10, 2010 at 2:42 am

thx man just tried this on my pc with windows7 Ultimate 64-bit OS, can tell you it works
cheers

Brandon March 12, 2010 at 8:34 pm

They’re necessary for the all-glass datacenters 🙂

– B

Mickey March 18, 2010 at 8:15 am

I just used ResHacker to open authui.dll, searched for “accessibility” and found this:
. I changed the layout position to “none” and the button disappeared.

Mickey March 18, 2010 at 8:16 am

FOUND THIS:
button id=”atom(Accessibility)” tooltip=”true” layoutpos=”none”/

brian March 21, 2010 at 12:07 pm

wanda sykes is terrible!!! and yes she has the most annoying voice ever!! i hate it when i see her on tv,. the only reason she will get ratings is because she is on saturday night at a good time when nothing else is on,. hopefully she wont be on tv much longer cause i cannot stand her,. when i see her on tv i go” oh god ,not her again”.. i hate her so much i made the effort to google search “wanda sykes sucks” lol,lol,lol!!!

Monimonika March 21, 2010 at 3:09 pm

Hi again. Well, due to a struggle trying to get YouTube to work again, I ended up updating to Firefox 3.6. 🙁

I tried the hack where I change the max version on the Personas 1.4 add-on xpi and install. It did work (Compact Menu theme works with Personas), but it insisted on trying to update to the latest Personas add-on version (1.5.2?). Well, I fixed that problem by going back into the xpi and changing the version from “1.4” to “1.7”. Re-install and… Voila! No more update notifications! 😀

Monimonika March 21, 2010 at 4:26 pm

Okay, just a quick note.

Every time I change my persona to something else, my browser asks me to restart. Don’t restart. Instead, go to Themes and reselect your favorite theme (Personas tries to change it to the Default) and the restart message goes away.

Terry the K April 6, 2010 at 1:08 pm

Thank you for the b-day info! I looked all around for this and you did it!

Nick April 6, 2010 at 1:58 pm

Glad it helped you out Terry! As I said, hopefully Google will “un-bury” some of these nice features in future Android releases 🙂

Eeee April 8, 2010 at 5:37 am

ThX!!

Just the answer I was l00king for!

Mike Burns April 8, 2010 at 6:04 am

Nick – sorry to hear about the problems you have experienced. Would you email me or call me with your contact information and I’ll be happy to assist.

Thanks.

Mike Burns
General Manager
573-703-5981

pcb April 8, 2010 at 6:37 am

Brilliant, I would never have found that, thanks

Nick April 9, 2010 at 9:12 am

Mike, I appreciated your effort to correct this. I was actually contacted my New Wave’s Marketing VP on Tuesday, and he has fixed my situation. I will be making a new post tonight about it, and will update this post with a link to that one when it does up.

Mike Burns April 9, 2010 at 9:24 pm

Nick — Glad we resolved the issue and hope you enjoy our HD service.

Take care.

Mike

Brandon April 10, 2010 at 12:05 pm

Awesome story! Another great example of how customers and companies are using the Internet to connect in ways that never would have taken tons of phone calls and endless frustration in the past.

– B

Nick April 14, 2010 at 4:45 pm

Also, how the hell did I ever live with out a real DVR? Man, this thing is great.

bnit April 17, 2010 at 10:17 pm

she’s an idiot. thought she was ok until i heard her call everyone that disagreed with President Obama a racist. BTW I support Obama but do not support hasty generalzations!

Brandon April 20, 2010 at 12:58 pm

Had that come up on mine too. Bold of them to slap Oracle in the face like that, but I agree completely necessary.

– B

John April 23, 2010 at 1:31 pm

Close explorer altogether, it will work if you don’t have anything showing the files you are using open. (at least for me – same error and closing explorer fixed it)

Harj April 24, 2010 at 6:08 pm

Thanks for that – a feature I was missing.

Alex Batterbee April 28, 2010 at 2:11 pm

Really really helpful

pbounds April 28, 2010 at 10:01 pm

Great FAQ, and straight to the point, worked like a champ! Our company was buying these small supermicro 1U rack boxes with no cdrom, so I always opened up the case hooked up a cdrom cable and installed that way, with the bootable USB, system booted right up, recognized the USB ky drive, and loaded the Ipcop, without a hitch. Only cleanup I did after that was run the updates from my MAC, and also install the OpenVPN plugin software.

Thanks!

PB

hot rod May 1, 2010 at 5:41 pm

i can’t stand her either..didn’t really have a problem with her till the new commercials about calling things gay when you really mean they are stupid..how GAY!!!not wishing harm on the silly bitch,just wish i could watch a show on t.v. without her bull-dike looking ass interupting with some hollow attempt for more attention..arrgghh how annoying…i’m not being sexist,racist,or a homophobe…just can’t stand this worthless hack…PLEASE, NETWORK T.V. STATIONS TAKE NOTICE AND FORCE THIS HORRIBLE “GAY” FARCE INTO AN EARLY RETIREMENT…

Brandon May 3, 2010 at 10:27 pm

LOL mockup…Sam’s Club is printing the receipts on both sides of the paper now, so maybe they’ll roll it into Wal-Mart before too long.

– B

June May 4, 2010 at 12:24 pm

Wal-Mart also could get rid of the “# items sold” line. Unless the company assumes its customers don’t know how to count.

Noone May 6, 2010 at 12:27 pm

Good stuff, thanks for the post.

Noone May 6, 2010 at 12:30 pm

Wow now that’s damage control!

Noone May 6, 2010 at 12:40 pm

Walmart isn’t green, they’re efficient. The reason why they like less packaging — less space used per item = more items shipped for same money. More efficient routes = less gas so spend less money for shipping. They’re masters at saving pennies to make dollars…after all they didn’t start importing from China to give the impoverished masses of the third world jobs but to pay for products made at $.28 / hour wages.

Receipts may be upcoming, but only if they truly save money. Any green ancillary benefits are gravy for the marketing department.

But I don’t necessarily see that as a bad thing. Imagine how much pollution and waste we would all save if we simply used less instead of consuming, consuming, consuming. Our love for “disposable,” “new,” and “roomy” products probably does more to kill the planet than anything else.

Lasse Dollerup May 12, 2010 at 2:02 am

Thats was nice 😀

Been looking for this 😀

Thanks a bunch.

D.Schaeffer May 29, 2010 at 9:20 pm

Total decieving rip-off. I bought the 1XA for my touch and I now have to buy a seperate case to fit it. On the picture on the front of the package there is a IPod touch in it. What the hell? Now I have to spend another $30.00 to make this work. Wow, I find it amazing how companies can downright LIE and practice false advertising and it’s perfectly o.k. If you or I would do this, We’d be prosecuted. I’m really angry and am begging everyone to PLEASE ban this product.

Nick May 29, 2010 at 9:23 pm

There you have it people. Straight from someone who owns one. The Powermat Fails, just as I suspected.
Luckily Powermat has curtailed their massive ad campaign, so we’re no longer subjected to their Fail while trying to watch TV.

John June 6, 2010 at 9:25 pm

Nick, I am having the same problems you mentioned. I signed up for the 10 Mbs internet, the DVR with HD and I am still waiting for a DVR. We were spoiled because we had Direct TV for about 8 years and always had a DVR. We switched because we were getting tired of losing TV signal every time it stormed and rained hard, but so far now, we have had 2 major outages with New Wave, the internet speeds changes constantly and the TV signal seems to drop out for no apparent reason also. We are now almost 2 months without a DVR and getting ticked. These guys need to do better.

Nick June 7, 2010 at 6:45 pm

John, are you in the Taylorville IL market area as well, or a different area?

Brandon June 15, 2010 at 11:46 pm

What a crap-ass awful design!

I wish more laptop/netbook makers would get it together with the two finger scrolling. Every PC implementation I’ve seen of it, so far, has been pretty awful. Touch pads in general are still way too small. I still use the IBM/Lenovo eraser head on my work laptop.

– B

Nick June 15, 2010 at 11:53 pm

Ugh, those eraser head pointers are horrible, how can you use those?

Derek June 17, 2010 at 7:54 am

hi nick, did you encrypt the whole system with plausible deniability? i was considering whether to do that to my netbook which has a quick boot function. any suggestions?
(i.e. http://www.truecrypt.org/docs/?s=hidden-operating-system)

Nick June 17, 2010 at 8:28 am

Yes, the whole system is encrypted, but I didn’t do the hidden OS thing, just the Full Disk Encryption.
6 months later and I’m still running it, I have had zero issues with it! TrueCrypt is a great product, and I am still shocked it’s free.

Derek June 17, 2010 at 11:11 am

thanks for the response, appreciate it. agreed truecrypt is really an outstanding product. alrite, gonna do the same to mine this weekend 😉

John June 17, 2010 at 12:38 pm

Nick,
No, we are in the Anna area. Still waiting for an HD DVR. Talked to someone at Taylorsville in CS, she said it should be installed Tuesday or this week, but nothing yet. They were to send one of the new ones down this way. I was at the local office on Wednesday, the girl said she didn’t have a work order showing. The installer was there also, heading out to install HD units. Probably mine.

KrAzE June 22, 2010 at 7:16 pm

Yup, and I moved to android, which I thought I would never do. I am so glad I did. Pressing OK once to install an app without an issue is amazing.

I do still miss my close button.

Nick June 22, 2010 at 7:22 pm

It’s incredible… in the time Microsoft did nothing, Google created an ENTIRE mobile OS that blows away everything else out there.

Brandon June 22, 2010 at 10:05 pm

The working, reliable alarm clock absolutely amazed me when I went from Windows Mobile to my iPhone.

– B

Ben July 1, 2010 at 12:23 pm

Thank god someone agrees with me, I got the DV6T a week ago and it was as you said, unusable. After being on the phone with HP Tech Support I found out that it’s just a shitty piece of hardware and that they don’t even have a replacement one with normal buttons.
As it is, after a long battle with customer support trying to find out if any of their models have a different touchpad (there are maybe three, all of them being terribly underpowered) I returned it yesterday and purchased a Dell.

Do they not realize how bad it is that they put it on 90% of their models?

Nick July 1, 2010 at 12:37 pm

Wow, I can’t believe HP has dropped the ball like this. Has no one tested these things out in the HP labs?! How could that not realize this glaringly painful use issue!
Good decision on the Dell! I have a Dell laptop as well and it is still going strong after all I’ve put it through!

kabeer July 5, 2010 at 12:35 am

microsoft has a tradition of entering into new markets at a very later stage and simply copy technologies from other major players.

this is exactly what they did in 1980s during the initial stages of PC era,
and in 1990s during the evolution of internet and now in the mobile era.

jinian July 8, 2010 at 2:21 pm

What Mickey says in 21 & 22 might be fine if it was true. But instead of

button id=”atom(Accessibility)” tooltip=”true” layoutpos=”none”/

it reads

button id=”atom(Accessibility)” tooltip=”true” layoutpos=”left”/

and however I change “left” to “none”it reverts to “none” .every time.

Tom July 8, 2010 at 6:04 pm

Glad I found this. Great advice. I recently got bitch slapped by a Java malware exploit on IE that cost me a day of work. Wish I had read this beforehand.

Anon July 8, 2010 at 6:55 pm

You misspelled writer

Nick July 8, 2010 at 6:58 pm

You’re right. Thanks for the correction. This is why I need a proof-reader.

Phillip Rhodes July 9, 2010 at 4:29 am

Java has had a rough go *just recently* in this regard, but over its lifetime, has a better security track record than many other technologies. Saying “Remove Java from your computer completely” is a bit over-the-top.

SMH@HP July 18, 2010 at 8:53 pm

i ordered a new HP DM4 last month..specs were great, had high hopes for the laptop

and then i experienced the touchpad, that shit is the worst design ever! i tried so hard to get used to it and modify the settings…its just too annoying

i had to return it, turns out all of the new HP consumer laptops have this shitty design…i cant believe the designers at HP let this bullshit make it to production..im so disappointed with HP

Nick July 20, 2010 at 10:53 am

At least Dell still has nice touch pads and makes quality machines. I really can not recommend HP’s new laptops to people any more due to this awful touch pad. It’s a shame too because HP usually has quality stuff. Who ever approved this new design as the HP standard needs to be fired.

John Derrick McMillen July 25, 2010 at 8:19 pm

Now wait a minute here. This guy on this rant isn’t alone here. There are OTHER customers on this service suffering from the same crappy service from this company. How about ACTUALLY FIXING your problems with customer service and the lack of skill to properly run your network? That might be nice in contrast to picking off the one guy with the guts to go public (and make it high in Google search rankings for Newwave Communications). This guy had the knowledge (and skill) to figure out your problems for you. So, this guy is happy now. But look what it took for him to get what you advertise. This makes me laugh but it also makes my skin crawl. So, should the rest of us now contact Mike Burns, THE General Manager at 573-703-5981. Hmmmm… where’s my phone?

Oh, and by the way, your website has been offline for three days. Right at the time my bill is due. I ORDERED an even additional add-on for HD channels which I can’t figure out the total price because I can’t get on the website.

Nick July 25, 2010 at 9:07 pm

John, I am disappointed to hear that New Wave has still not resolved apparently glaring customer service issues. As for my situation, so far everything has been fine, but I have also not had to call New Wave for anything.
I had hoped that New Wave would make some kind of change in their internal process to insure that situations like mine don’t happen again. Either no changes have been made, or any changes that were made were not enough :-\

beck July 26, 2010 at 6:55 am

Yeah I thought she was alright until recently when she got her show. She is among that stupid group of people who are on the “just because he’s black, you disagree” bandwagon. He’s not black; he’s biracial like me. if he doesn’t acknowledge that he’s biracial than he’s an idiot.

Matt July 30, 2010 at 11:29 pm

I can’t get this to totally work on my Windows 7 Home Premium x64 system:

I wont go into the program but the dimmed screen that you mentioned wont appear either. It works but not totally like it does in the x86 systems.

Thanks, great tut.

Matt July 30, 2010 at 11:31 pm

Also do you know how to enlarge the “User” icon that’s on the logon screen?

Matt July 30, 2010 at 11:32 pm

Sorry I forgot to ask in the last post.
What about the branding on the bottom center??

Matt July 31, 2010 at 12:10 am

EDIT: Found out what I had done wrong. You need to rename the file from utilman to Utilman(with the first letter capitalized. Works fantastic now!

Wal August 10, 2010 at 7:34 am

Warning Warning Warning!
I performed this on my Nexus One and lost all the notes fields That I had added to my phone by hand. This seems to be a one way sync, meaning that information from Gmail is loaded onto your phone without regards for these fields. Use caution, backup or export your phone contacts before trying this.!!! wsorich

Nick August 10, 2010 at 1:13 pm

Wal, I just tested this and I could NOT replicate your issue.
I entered a note in to my contact and the note synced to my online contact list.
Notes are like any other field in contacts and sync back and forth between your phone and the web interface.

JJ August 11, 2010 at 9:10 am

Brilliant!! I can’t believe they made it so NOT obvious, but that’s great stuff, cheers

Jonathon August 11, 2010 at 10:01 am

I had to buy a 7 equipped laptop 2 months ago, because my XP one died 🙁
With all the bagging of Vista, I had expected that they had developed 7 off the back of XP. But no, it is shit – your gripe here is just one of many things I absolutely hate about my new computer. All of them Windows based. And no drivers are available to roll the machine back to XP – arrrgh!

Jonathon August 11, 2010 at 10:05 am

Yep, it’s shit. Looks shit, multi window popping garbage. And constantly resizes video window when watching full screen and etc etc etc.
I’ve been trying to install WMP10 since I had Win7 thrust upon me rudely from behind. Why can’t we install old software versions on a new operating system – what’s the big fucking deal Microsoft? What a bunch of twats.

Jonathon August 11, 2010 at 10:21 am

I’m with you on this one – Windows 7 is frustrating as all hell!

radheshyam August 14, 2010 at 10:46 am

hello there,
i’m in a real big trouble please help me.
I encrypted my netbook with secure disk from securstar(dot)com .NOW the OS didn’t load so i had to install my win7 on a different partition.I installed securedisk again but it won’t read the encrypted partition.I have the password but no way to acess the partition please help.
thanks
radheshyam

Bugsbunny August 20, 2010 at 4:46 pm

Hi I got an HP dv6t Laptop today and i even did not like the touchpad. the buttons are so hard I had an old dell inspiron 6400 and the touchpad rocked. the buttons are so smooth and there was side scrolling also..The over all laptop seems ok..but the touchpad sucks..

Nick August 20, 2010 at 4:50 pm

LOL, suck to be you.

WhatcomWeb August 20, 2010 at 10:59 pm

Mine is about to go back, I tried to give it a chance, but the new touch pad is awful. Can’t use if for anything.

Nick August 20, 2010 at 11:01 pm

I don’t blame you one bit. Had I bought one and it was like that, I would return it too. It is literally unusable.

Sam August 22, 2010 at 7:29 pm

I have been having the same problem with the touchpad. There is a fix on the HP website:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02445227&cc=us&lc=en&dlc=en&product=4221638. I have downloaded and installed the new driver and, so far, it seems like a big improvement.

Nick August 22, 2010 at 7:34 pm

Thanks for the link Sam. Next time I have to deal with one of these machines, I will definitely try it out.

wendy August 25, 2010 at 6:53 am

This worked for me as well but I would like the birthdays to be visible on the month view rather than having to view the day to see them. My tasks show as blue dots, birthdays should be similar. Is there a setting I missed?

Nick August 29, 2010 at 6:24 pm

Thankfully, her show was canceled. Whew!

Luca September 1, 2010 at 2:07 pm

Thank you for your post I have tried several time but my brithday that i have on my gmail contact DON’T appear in my nexus one….it’s super strange because all look fine…

someone has the same problem here?

corolla September 1, 2010 at 9:26 pm

Great information, I just bookmarked this.

Sune September 3, 2010 at 5:11 am

Luca, I had the same problem – then I followed these instructions and made it work:

http://androidforums.com/incredible-tips-tricks/83350-how-sync-contacts-birthdays-calendar.html

Basically, it’s about removing and then readding the function in your phone’s calendar. I hope it’ll work for you too.

Still, it seems to me the syncing is not fully developed. First, for some reason I have to add the birthdays via the web interface – when I add the birthdays on my phone’s calendar (HTC Legend), the are not synced to my google contacts (when everything else is). Second, I can’t just add new birthdays and see them in my phone’s calendar. I then need to do the back-and-forth operation (removing and readding) over again, and then the new birthdays appear in my calendar. I hope Google will fix this soon, so I don’t have to rely on my brain to remember birthdays 🙂

Nick September 3, 2010 at 11:31 am

Sune, you are right in that birthday support is not fully developed. In vanilla Android releases, there is no way to enter birthday information from the phone. Your HTC Legend has some OEM customization that adds that field to the contacts, and is why it doesn’t sync back to your online contacts (Google doesn’t support it yet).
Also note, as I have found out, any time you add/remove/change a birthday, you have to manually remove the Birthday calendar sync from your phone and resync it. Changes do NOT automatically sync back to the phone. This is under Calendar->Menu->More->Calendars Then you need to turn Contacts’ Birthdays off, hit ok, then go back in and turn it back on. This is the only way to get Birthday changes to show on your phone. It is a very frustrating issue that Google has ignored for far too long now 🙁

Tim September 6, 2010 at 8:21 pm

I too have had noting but problems since New Wave took. I used to have both their cable tv and internet service but ending up dropping the tv due to it constantly going out and there unwillingness to fix it. I still use their internet service but i have had the same issue for over 2 years and so far i am no closer to getting it fixed than i was 2 years ago. My service is either so slow you can’t use it or it is down. The last 2 time they actually came out they changed the modem assuring me that would fix it and as i tried to explain to them that is not the problem. If they show up and the service is actually working they just say, “well it is working now so we can’t help you now” , now that is some great service. They are supposed to be here some time tomorrow but as usual they couldn’t give me a time frame. The only reason i still use them is that where i live they are the only provider but i was told that is no longer the case so i will investigate it more this week. If there is another option i know alot of people that will be dropping them very quickly.

Dmitry September 12, 2010 at 7:19 am

DUDE YOU KICK ASS, THANKS A BUNCH, THIS IS EXACTLY WHAT I WAS LOOKING FOR!!!!!!!!!!!!!!!!!!!

Dmitry September 12, 2010 at 7:34 am

Hey Nick, I also have a green “PC Sync” calendar tab in my Calendar on my phone. What is this? I don’t have any visible events even when I have this calendar checked. Thanks for you time.

Nick September 21, 2010 at 8:54 am

Dmitry, I am not sure, that is not a standard Google/Android calendar. Some other application has added that on to your Google Calendar.

Rahul September 30, 2010 at 12:35 pm

Oh god. I got the dv6t yesterday. I never such a hard time setting up a damn laptop. The touch pad is ridiculous. It is the worst one I have used. I wanted to throw the laptop against the wall by the time I was done. I was going to buy another laptop for work. But now I am going to return the one I have and get a Dell. HP you are going to loose a shit load of business if you don’t fix this problem.

Shaunak De October 8, 2010 at 9:25 pm

Thank you so much for sharing this.

Jon October 10, 2010 at 7:14 pm

Wow, I’ve been looking for this functionality for years (even before Android came along) and didn’t know it could do this until now. Thanks SOOO much!!

Kanten October 11, 2010 at 10:12 pm

Saw 3D might be a nice catharsis, Chester gets put in a trap, and judging from the series track record, probably dies.

Nick October 11, 2010 at 10:27 pm

I am trying to figure out how in the world that relates to Linkin Park…

john October 12, 2010 at 3:43 am

This is so true this is the worse gadget i ever came across, & I’m a gadget guy. It sucks, they promised a system for the Blackberry still waiting after 2 year, my phone died for gods sakes. I guess i will have to wait another six for the droidx,

Kanten October 12, 2010 at 2:02 pm

It’s the lead singer probably getting killed in a movie.

Nick October 12, 2010 at 2:10 pm

Ohhhh, I didn’t realize he was going to be in Saw 3D. Well, that is excellent news 😀

akjwhd ahwoudh October 14, 2010 at 9:23 pm

1. install theme and persona
2. select persona, restart
3. select theme, restart
4. goto about:config
set lightweightThemes.isThemeSelected to true, restart
5. vualya
6. wait 4 fkin mozzi teams repair these superior extensions to right way

tested on 4.0b8/linux

Nick October 14, 2010 at 9:47 pm

This work around does not work on Firefox 3.6 🙁

Monimonika October 20, 2010 at 5:51 pm

My persona setup (see previous comments) has gone belly-up 🙁

My Classic Compact theme background stays gray.

Even if I allow a restart and go to “Default Theme”, I get a solid neon color for the background (which definitely does NOT look like the persona I chose).

Uninstalling the modified Persona xpi makes no difference, and the background either stays gray, or I get the neon color (different neon color per persona, apparently) again.

ARRRGGGGHHHH!!

I should probably try out the setup again on a new profile (I have about 40 other add-ons), but will do so when I eventually feel motivated.

Seb October 26, 2010 at 4:34 pm

« TrueCrypt is a great product, and I am still shocked it’s free »

You can’t trust an encryption software if it’s not open source. And if it’s open source, then people will expect it’s free.

Martin November 9, 2010 at 7:49 am

Thank you!
I think a “newbie guide” for Android should be a great thing.

terry treakle November 11, 2010 at 3:31 am

there lots of reasons why windows phone 7 will fail and one more reason and its a big one for me and maybe not for everyone but the built in Zune player will not support the streaming of mms,asx or asf files and that is what i primarily use a smartphone for so i will just hang on to my old windows mobile 6.1 lg incite phone for that very reaon

Monimonika November 11, 2010 at 2:46 pm

Made a new profile and my setup is now working again. Don’t know what happened in my previous one, but there seems to be no conflicts with other add-ons that I had in my old profile.

Can’t wait for Firefox 4 to come out with Panorama (*drool*).

Michael November 25, 2010 at 1:16 am

I have had the unfortunate pleasure of having to deal with newwave in Mayfield KY. Hands down they are the worst service provider i have ever had. i had so many problems with their television service and boxes that i had to drop them and get satellite tv for which i have had nothing but stellar service and reliability. you would think the issue of going out in storms would be that of the satellite provider but no it was NewWave that would go out in storms.

I was having major issues with the internet service of NewWave with it being totally unusable during “peak” hours. So New Wave decided to expand their pipe for more bandwidth but instead of letting folks have the service they pay for NewWave got greedy and upped their package to 15mb and the pipe was soon full again. While they have given refunds and sent out techs to do the exact same thing the previous 10 techs did the service is still crap. As of this writing my current speed maxes at at 1.78 mb and that is not even stable.

When you try to write the president per the promise thing he tosses up on the web page it is intercepted by lower managers who simply repeat the same processes that had been going on for months. Does the President actually ever see these complaints? i doubt it. I would drop NewWave internet in a heartbeat if we had any other choice but the cable monopoly rules here also.

Simply put if you can avoid New Wave Communications take a wide berth and don’t look back as you can expect nothing but headaches or “upgrades” from 10mb to 15mb when they can not even get you more than 2mb.

John December 4, 2010 at 5:50 am

Couldn’t agree more.I purchased a DV7-4004tx to replace my DV6-2114tx.I hated the touch pad so much I swapped it’s 8gb of mem for my 4gb and off loaded it.

lovelylady December 4, 2010 at 4:47 pm

I have to agree, they need to go out business. I have received 5 packages and shipped one and they have successfully delivered 2 out of the 6. The other 4 has been either lost, delivered days late or sent to a completely diiferent state. UPS is pathetic and I cannot belive people still use them. Today is my LAST TIME USING THEM.

lovelylady December 4, 2010 at 4:50 pm

But hey I guess they would be great to get rich off of, crooks can easily send a package, put insuarance on it and 9 times out of 10 UPS would loose it, and the shipper can just collect the shipping money. I mean that sounds like a good scheme for a crimanal and it’s almost granteed they will loose it.

lovelylady December 4, 2010 at 4:51 pm

I mean collect Insurance money. I really hope people do that to them and maybe that will make them more efficent and stop being so careless with the packages.

jtilley December 6, 2010 at 12:13 pm

Time for round 3 for me!
Once again I get unuseable internet during peak hours. Ping times that are 300ms+ with 4+ dropped packets a min. Last two times I’ve had to diagnose the problem myself to keep them from sending a tech out just to say “uhhh i can’t fix that”. They’ve cost me over $1k in time off from work to meet people who never come or who can’t fix anything. Problem is network congestion and bottlenecking at the backbone. To me, it is fraud to market 15mb internet when a provider can even competently offer a 2mb connection.

calvin December 8, 2010 at 8:16 am

Interesting article. Thanks.

How about performance after encrypting the netbook?

I know a netbook is meant only for internet surfing or a bit of office work.

Nick December 8, 2010 at 9:08 am

General performance doesn’t take that big of a hit. In day-to-day use I don’t even notice it. About the only time I DO notice it though is when entering or resuming from a hibernate state. Doing either of those things takes significantly longer for sure… but I rarely use hibernate, so it doesn’t really bother me.

Fran December 18, 2010 at 1:31 pm

this isn’t working for me.. I have linked contacts and I put in birthday fields for google also the regular phone contacts..
i checked that the calendar is in sync with the birthday calender but its still not showing up both in my phone and in the web google calendar.. 🙁

Fran December 18, 2010 at 1:55 pm

update .. birthday shows up on google calendar but not in the andriod calendar app..:(

Travis December 18, 2010 at 11:49 pm

Im paying for 10mbps and have only been getting about 2 of it for longer than I should have tolerated. Frequent disconnects and frustration are things I had come to think I had to just live with. My relationship with my pc is a big part of my life. New Wave is making me hate my relationship with my pc. Lots of people don’t notice that they’re not getting what they’re paying for as they Facebook, IM, and casually surf but people who play WoW while streaming Netflix movies sure as hell do.

White--Hawk December 30, 2010 at 3:16 pm

I’m right there with you. I have been using Vista for a while, and just moved to Win7 on my machine a few days ago (Christmas present from the missus). The media player was the first thing that leapt out at me.

Fugly as sin!

The shame of it is that Vista’s look was just about perfect – I’m already shoe-horning version 11 back in. *shrug*

CHRIS FOREMAN December 31, 2010 at 10:50 am

I am having exact same issues you are having. I wonder if it is legal to say you have 15 meg service when actually you have nothing close to that.

Brian January 2, 2011 at 11:03 pm

The internet speeds that New Wave communications claim to offer are not even close to the speeds that you get. I’m supposed to be getting 12 meg and the closest to that that i get is maybe around 4. During peak hours I only get around 1 meg and sometimes less. I can’t understand how a company like this can stay in business.

Mark January 3, 2011 at 7:51 am

I have a netbook and I used Truecrypt to encrypt the system. Everything checked out and seemed fine… till I did a reboot after everything was encrypted. It failed to boot. The setup was XP with NTFS partition (full drive). HP Mini 210-1010NR. I had to format and start from scratch. This was a major hassle considering TrueCrypt never failed me in the past.

Nick January 3, 2011 at 9:26 am

Did you try using the TrueCrypt boot utility to repair the boot loader? Maybe TrueCrypt’s loader didn’t get installed properly or something?
Weird man, that stinks though.

John January 6, 2011 at 11:59 pm

thanks for the link to the driver. it helps a little bit. i cant believe it still leaves the buttons as a touchable area though. if i rest my finger on the button first and then use the pad with my other hand its fine but if i do them in the reverse order, it thinks im trying to move the cursor since i touched the “starting zone” first. i also still have to make sure i dont move my finger on the mouse button at all. why didnt they just put in a feature so that you can drag a rectangle over the area that you want to be able to use to move the cursor? in my case its even more pointless because i always set my mouse speed to the max anyway. if i put my finger in the starting zone and move it down, i will never ever in my life ever need the extra length of the touch pad provided by the buttons.

Brandon January 8, 2011 at 3:33 pm

Nice! I don’t know if I could pull off a Photo 52 project…more like a Photo “Whenever I’m not feeling too lazy” project 😉

joe golladay January 13, 2011 at 10:16 pm

well.. i guess ill add to the group.. i pay for the 15mb down.. 1 meg up gamer package.. for the last few months my speeds have been dropping drastically..tonight.. jan. 13th.. at 9 pm.. my speed is less than 1 mb down while maintaining 600kb up.. with a 300 ms ping to newwaves missouri server.. this is not speedtest.net (which by the way is way slower than that to the closest server). ive had three techs scheduled.(last one didnt even show up. just called). first one told me it was my dlink gamerlounge router that was causing the problem.. unhooked it and swapped out the motorola modem with a rca modem that had a router built in.. speed did not increase.. second tech could not find anything wrong with anything inside the house but made a guess that it was congestion and told my wife that it would take an act of god to convince the company of that so they would fix it.. third tech never showed up.. called and said he would talk with the guys in the morning to see what they thought.. im getting pings higher than i used to play online with dialup.. cmon newwave.. your not dealing with a puter dummmie here.. ive built 100’s of desktops from scratch.. setup dozens of networks… i know congestion when i see it.. and paying over 60.00 dollars a month for something that isnt even as fast as dsl at night is wearing me thin.. very tired of tech support as i called 30 minutes ago to be told they would have a tech call me in 10 minutes.. still waiting.. so mike.. youre gonna get a call either voicemail tonight or tomorrow while youre at work.. i will spread the word.. this is very unacceptable of a company.. joe golladay.. malden missouri..

Brandon January 16, 2011 at 4:34 pm

Nice shot! 🙂

– B

Nick January 16, 2011 at 4:37 pm

Thanks! I actually had a hard time picking just one shot this week. I had a lot of really cool in-flight shots of those noisy ass birds.

Amanda January 17, 2011 at 4:57 pm

Newwave has been nothing but a complete headache for me since October.
The channels blank out constantly and when they come back, the audio/visual is out of sync. I called I don’t remember how many times to get it fixed without any progress. Then when they finally agreed to send someone to my house “Tuesday between 8 and 10,” surprise! No one showed up. Then I called to complain about it (and about having missed out on college class hours over it) and they told me 1) that no one was in the area at that time when a Newwave van was parked at my neighbors, so close I could literally see it from my house and 2) that they had scheduled someone to come “on the 20th from 3-5,” which is funny since no one told me that and I wouldn’t be home on the 20th from 3-5.
I was also told my bill would be credited for 2 months for all the problems I had, which was great until my cable was turned of due to non-payment of a bill I was told I’d never have.
Needless to say I am more than fed up. I called Friday, paid what I apparently owe so as not to hurt my credit and put in an order for cancellation at the end of this month. We’re moving in February and I had planned on taking Newwave’s service with me and adding phone and internet to it had they done anything, anything at all to fix these issues. But nope. So now my business and my money will be going to Windstream. Something I should have done a long time ago.

Nick January 17, 2011 at 5:00 pm

I would congratulate you on your move away from Newwave Amanda. You’re one of the lucky few who actually has a CHOICE in their provider, so you’re free to flee this train wreck of a company.

james42519 February 3, 2011 at 5:30 am

i haven’t really had trouble with newwave in somerset ky and when i do i can get it fixed calling them usually. i have 10 megabit and actually get that or better sometimes. sure it goes lower sometimes but not enough to effect using it. only thing i think could change is the upload speed. .36 megabit is kinda slow now. i have the cable too but i don’t use a cable box. onyl have basic and extended cable and cables goes to the tv. guess living in the city helps with this being closer to where ti comes from.

Nick February 3, 2011 at 8:40 am

Consider yourself lucky.
My connection has gone back in to the toilet.
My 10mb line is currently testing at 2mb. Awesome!

james42519 February 4, 2011 at 12:55 am

guess i am lucky then.
it is between these too but usually closer to 9 or 10 megabit.
http://www.speedtest.net/result/1141965469.png
http://www.speedtest.net/result/1141964494.png

pingtest
http://www.pingtest.net/result/33807808.png

are you using the Motorola sb5100 too?

Dan February 4, 2011 at 2:14 am

Back off, Phillip. I just got YET ANOTHER java exploit via browser, and I was just doing some benign rental car searches on google. Disable JAVA! Thanks

Trevor February 7, 2011 at 12:11 am

I had an HP G60 and the touchpad is very good, the buttons are not apart of the touch pad, and are separated with a ridge so that your fingers don’t inadvertently slide onto and press the buttons. I recently used a friend’s new HP and it had a black trackpad with the buttons built in, oh my god, what a terrible piece of shit, I was blown away. I’m actually blown away at how shitty most trackpads are. The old school dell’s were almost the best, they’ve actually got worse and worse as the years have gone on… all they need is something simple with better software.

Keith February 7, 2011 at 4:31 am

I’m using Vista SP2. Followed exactly word for word what Unit 193 said in post 12 and ended up with a £1,000 brick. It took me 24 hrs to try everything to make the PC work again. Nothing worked and I have spent another 24 hrs re-installing everything from scratch.

Boomer February 8, 2011 at 10:19 am

Leave it to Microsoft to take 15 years to develop an actually viable, stable product that at least works (NTBackup) – then discontinue it and replace it with the joke that is 2008 Windows Server Backup.

It’s shit like this that makes me hope the zombie hordes of hackers and virus-writers destroy them.

Andrew February 10, 2011 at 11:57 pm

Completely agree regarding developer support. I don’t know who is in their marketing team for mobile devices. But it looks to me they hired bunch of rednecks who’re thinking like “HOWDY! LET’S START TO MAKE MONEY, PARTNER!”. What the fuck were they thinking about when they made developers to PAY for free applications!? The free apps that would promote and move this platform forward! Nope, you have to develop the application, you have to meet the requirements, you have to fuck your brain on thinking how to avoid platform limitations during implementation and at THE END … YOU HAVE TO PAY $20 … for possibility to upload your free up (with no ads) to marketplace! And of course you have to pay for each update of your application.

I remember the Rob Miles were bullshiting that each developer will be able to upload 5 apps for free. 5 apps, my ass! 5 submissions, each time you submit new app or submit update for your app – that counts! Once you made 5 submission be prepared to pay to be able to do more! I made 2 updates for 1 app (3 submissions), now I made 1 update for second app (+2 more submissions) = 5 submissions, and to make new update now I have to pay 20$.

In Samsung they have reduced Win Mobile support dramatically. Koreans realized this Phone is for retards and moved lots of developers from Windows Phone to Android platform dev. team. Hope LG will do the same shit soon.

Nick February 11, 2011 at 12:14 am

Consider yourself very fortunate, but keep a close eye on it. I bet it won’t last for long.
I own my modem, I don’t rent their’s. It’s a linksys cm100.

Ben February 12, 2011 at 8:29 am

Its Official, You Rock, Cheers Mate

Rafael February 13, 2011 at 5:14 pm

Very cool tip, thanks!!

Mike March 1, 2011 at 8:45 pm

Taking it back to Walmart what a bunch of Bullshit. Totally mis-leading. Powermat = Total fail.

Brandon March 6, 2011 at 4:52 pm

Great pic! What were your f-stop, ISO, & shutter speed? Give it a try with a small aperture, lowish ISO, and low shutter speed (a second or longer). Should produce a neat ghosty effect.

– B

Nick March 6, 2011 at 4:55 pm

I did several longer exposure shots too. They were cool, but the dam is so big and the main focus of the picture, it just looked too blurry for my tastes.
This shot was f/4.5, ISO 640, and 1/4000 shutter. I was shooting in shutter priority mode.

June March 6, 2011 at 10:56 pm

I like this. Personally, I would crop the top of the photo so that the trees are no longer visible. It would give it an abstract feel.

Nick March 6, 2011 at 10:57 pm

I have a shot framed like that too 🙂

Bjorn March 7, 2011 at 2:38 pm

Thanks! That’s exactly what I was looking for a long time ago. Should be just a tick within the Android calender.

Johan March 31, 2011 at 11:44 pm

Thanks a million, worked like a charm

Brian Bell April 11, 2011 at 7:39 pm

Awesome!!!! Worked like a charm. Thank you!

Brian Bell April 11, 2011 at 7:39 pm

Also: I can verify Win7 64 bit works just fine with this.

Tim April 15, 2011 at 6:55 pm

I think what Gary on 12.30.09 was trying to ask about is the problem I am having. I was playing around with Ease of Access to see what it did. Immediately after doing that, my screen colors and text changed to something I do not want and have been unable to get rid of. The boxes are unchecked and the computer has been restarted, but I have same overly-white and different-looking funny screen. Any ideas?

Ariz April 15, 2011 at 10:06 pm

WTF… nice… never think about this.. ease shit program… make me cant type with my keyboard.. when i press “R”, PC did like “start+R”… n now ease was STFU from my PC…
thanks a lot.. =)

Thai April 16, 2011 at 5:58 pm

I got a dv7 about two months ago, and I have agree this touch pad is so terrible afwul. It’s so annoy and unpleasant to use to a point I don’t want to recommend anyone to buy HP laptops.

Just this touch pad which makes HP laptops look bad…but I don’t think they have learned a lesson.

Carol April 18, 2011 at 7:30 pm

This birthday thing has been driving me mad it should be there already thank you

Carol April 18, 2011 at 8:10 pm

where did the birthday cake come from next to the date please

Brandon April 19, 2011 at 7:13 pm

That is awesome! I love ancient ruins. We saw some in Sedona but they weren’t as large as that.

– B

Nick April 22, 2011 at 10:23 am

The cake is automatically added when you have entered a birthday on that person’s contact. The cake is not a lie.

Brandon April 24, 2011 at 8:43 pm

Nice shot! The lightbox works great.

– B

Nick April 24, 2011 at 8:44 pm

Thanks man, I am loving it!

todd gowen May 22, 2011 at 4:45 pm

Wish I would have read this first cause I hate the damn touch pad.

heather June 9, 2011 at 11:14 pm

I appear to have the same problem as Ariz I applied the changes and want to reverse it. is there a way i can turn back my computer to restore settings from a previous day? sorry if this seems like a lame question but this is my first blogging experience and I am vintage in age

Nick June 9, 2011 at 11:20 pm

Just rename your utilman.exe.old back to utilman.exe
That will put the original Ease of Access utility back in place.

Ron June 25, 2011 at 11:22 pm

I had two sites with iPower a year ago and they were CONSTANTLY getting hacked. It was ridiculous, like every 3-4 months. And of course iPower blamed me. So I switched because iPower sucks. Now no more hacked sites and I’m happy.

June June 26, 2011 at 8:23 pm

I really like this shot!

Nick June 26, 2011 at 8:39 pm

Thanks June!

mark June 30, 2011 at 10:51 pm

company gave me this new HP probook laptop with the new touchpad tech. I feel like smashing it against the wall every ficking day! Can’t move the mouse around correctly and the text jumps around if you accidently even look at the touchpad. This is the biggest Pcs of shit to hit the market! HP should pull this out of stores and redesign.

Brandon July 4, 2011 at 12:41 am

Great shot! The trails are nice on this one. How long was the exposure?

Nick July 4, 2011 at 12:46 am

That one was 4 seconds. 🙂

Matt July 11, 2011 at 7:19 am

I went out to a local arts and crafts store and bought some thin rubbery craft paper with adhesive on the back. I covered both of the buttons, but this seemed to somehow mess up the touchpad in general. The pointer was doing some weird things.

So I took the stuff off… Am also thinking of just getting either an external mouse and be done with it.

How this got passed quality control is beyond me. Everything else about the laptop is great.

It cannot be that hard to add a function to the Synaptics software to just make that area buttons only with no motion control. Either that or change the touchpad driver again.

Going forward I’m always going to look at the touchpad. A friend has an ASUS laptop and had very similar issues.

I’m just going to make sure there are separate buttons from now on.

cp1252 July 30, 2011 at 5:01 pm

is there an alternative? this garbage just isn’t going to cut it for me either. Can i instlal the old nt backup perhaps?

Nick August 3, 2011 at 3:46 pm

You can try some backup product from Acronis, or someone else, but we have been as equally disappointed with all of the other commercial solutions.
Right now we’re using the built in server backup. Backups take for-fucking-ever, but that is the only answer I have. Oh yeah, and backups will just completely randomly not work for several days, then start working again.
The reliability is about 50/50 as to whether a backup will complete with any amount of success.

This is one of the things that REALLY annoys me in server 2008. The built in backup stuff is absolute dog ass. Give me back ntbackup. I never had issues with ntbackup.

Pieter August 4, 2011 at 4:19 pm

GREAT !! Thanx a lot man. I was just looking for that.

Brandon August 7, 2011 at 12:39 pm

Neat! According to a MacGyver episode, you can also bust it with drain cleaner…except you’d have to have it plugged in and hot (Myth confirmed: http://www.gametrailers.com/user-movie/mythbusters-macgyver-light/184597). Using the BB gun seems a lot safer. Did you shoot your eye out?

Nick August 7, 2011 at 1:16 pm

Nice MacGyver reference!
I did not shoot my eye out. I shot in the safest way possible. With my eyes closed.
HAHA! No, actually I did have my sunglasses on, on purpose. Mostly in case I some how ricocheted it of the metal base of the bulb back at me.

June August 7, 2011 at 3:17 pm

This is really great! Don’t feel bad about the bulb. That type is so outdated and low-tech now, right? 🙂

RONALD BILL August 10, 2011 at 3:24 am

I have a Pavilion dm4-1160us and wish I didn’t have it. The touchpad mouse is the worst I’ve ever experienced. Whoever designed it obviously never tried to use it. HP should recall all these crap laptops and replace the mouse – for free. I should have returned it right away.

Blase August 17, 2011 at 5:04 pm

Nick I am in the Taylorville area, and I just wanted to let you know a year later they still have big problems.

I looked at your first post in awe. I was amazed that I too am having the same issues with the customer service.

I have had it with Newwave to the point that I am no longer threatening them, I did switch to DSL, but I am trying to let them keep me as a cable customer. I contacted Mike Burns to see what he had to say. He told me he was going to try to help. I will see if he does, if this gets fixed I will post on here and let you know. I told him I will not pay any part of my bill until help has been received. It might not be the best idea I have ever had, but what other leverage do we as customers have.

Well we will see what happens. I hope that they do want to keep me as a customer. I will let you know if they do fix this.

Just wanted to let you know that a year later us customers are still in much of the same boat.

Thanks and have a great day!

Nick August 17, 2011 at 10:13 pm

Blase, sorry to hear about your trouble, but I wish I could say I was surprised. Nothing has really changed with the local office, despite numerous complaints. All I can say is that there are good people at Newwave, it can just be a challenge to find them. Good luck and hope to hear of your update.

Reid August 20, 2011 at 9:46 am

I’ll throw in my 2cents as well – let’s face it Newwave SUCKS! We moved to Murray KY 3 years ago and had nothing but trouble from day 1! Same scenario as all of the other posts above: poor to no connection on ‘net, TV, etc. I call and call, tech come out and look dumbfounded and tell me they don’t know whats wrong. According to their equipment it should be working, but they stand in front of the TV and computer and can see that it’s not. I’m really sick of it, but they are the only game in my area except for satellite. And the people with satellite say that their reception/service is no different. Does anyone know of some watchdog or regulatory agency that we can contact? Having to pay $130/month for crappy service is just ridiculous!!

Sjoerd August 25, 2011 at 9:17 am

Very handy, thanks a lot. Added multiple calendars.

Coä August 28, 2011 at 8:40 pm

I had that all done. It shows fine on my Google Calendar but does not syn with my android phone even I have clicked syn for “Contacts’ birthdays and events” in the phone itself and had it clicked visible, it still does not show. ;(

Joshua August 30, 2011 at 12:04 pm

Could you help me with the command prompt? I suck with using it after having not done so for many years. So I move the folder where I want it first? All I need is exactly what I will type into the command prompt.

The offending EA GAMES folder is located in “C:\Documents and Settings\Admin\My Documents” and I would like to relocate it to
“D:\Deadlands\The Sims 2 Crap”

Nick August 30, 2011 at 12:07 pm

Documents and Settings? If you’re on XP you’d need need to download the junction command to do this. This functionality is not built in to XP.

Joshua August 30, 2011 at 12:18 pm

Well, thanks. Guess I won’t be figuring this out anytime soon. Running on 4 hours of sleep means I have to be walked through everything. I found this: http://technet.microsoft.com/en-us/sysinternals/bb896768 But in my current state, I’m not sure what to do with it.

Nick August 30, 2011 at 12:24 pm

That is the right tool. I haven’t had any xp machines for a few years now, so I have no way to test it. Sorry. Running a junction /? Should get you on the right path.

Joshua August 30, 2011 at 12:29 pm

I just downloaded it, but when I used the exe, the command box appears for a second then vanishes. It started this after I clicked “I agree” to the licensing. I’ll look for another. That one looked promising, so that sucks. Thanks for your help.

Joshua August 30, 2011 at 12:50 pm

Okay, I’m gonna try this one. It looks like it has a good, easy to understand interface.

http://www.rekenwonder.com/linkmagic.htm

Joshua August 30, 2011 at 1:04 pm

QUick question: do I need an empty folder in C drive called EA GAMES for this to work or not?

Nick August 30, 2011 at 1:07 pm

No, the junction utility should create it.

Joshua August 30, 2011 at 1:12 pm

Thanks. Almost done here. I moved the folder where I wanted it, but it is also still where it was and it won’t allow me to delete it, saying that something is using it. I can’t make a junction if the folder I’m linking it to is still there. What do I do?

Nick August 30, 2011 at 1:13 pm

Restart your machine and try deleting it again

Joshua August 30, 2011 at 1:50 pm

100% success, thank you. Now the volume bar minimizes the game for some reason, however, but at least the big problem is fixed. Thanks again.

Nick August 30, 2011 at 2:49 pm

Glad you got it going!

sherri lemons September 1, 2011 at 9:10 pm

Well here goes. I Too have received terrible service from this company. Our phone was out for ALMOST THREE WEEKS. I have the cable internet, phone package I take care of my mother who has heart problems. I was forced to go out and get both of us a cell phone during this time. Then they had the ____ to bill me for a full month. Then there is the cable. Has anyone noticed that the good channals are always out. when you call them, Its a 45 minute wait. Then they want you to let them know when there are channels out. Just how I wanted to spend my day off. Everyday off. They promise to adjust your bill and never do. and lets not forget the recording telling you to use there web site for your problems. When it is up its basically useless unless you are paying them for services you only get half the time. I agree they have crappy service. and there prices are Too.

Ronnie Null September 2, 2011 at 8:21 pm

Yet another COMPLETELY unsatisfied New Wave Communications Customer in the Bootheel of Missouri. My previous internet provider was AT&T, which unfortunately only had (and has currently) 6M speeds available in my area. On every single site that I use regularly, or even those that I used intermittently or even completely randomly, I would get a reliable ~1M give or take a few hundred KB.

Roughly 3 months ago now, I saw a New Wave tech doing an install about 5 houses down from mine on my street, and thought, “Hey, why not ask about their internet packages?” The inner geek in me was then extremely “aroused” by the concept of the 50M connection the tech told me just recently had become available in my area. I jumped on that in a heartbeat and barely batted an eye at the $105.00 pricetag. 50M was eons faster than what I had right? Surely it was worth an additional 45-50 bucks a month! When I first got the service, there was a slight improvement in streaming speeds/page loads from very common websites such as youtube, amazon, msn, google, bing, etc. Nothing to bow down in amazement of. So then I start doing speedtests on both the Windows XP Home laptop and the Windows Vista 32bit Desktop that I owned (and both worked!) at the time. These showed roughly 24-34M down speeds. (I only use wired connections.) So then I go to actually install a few games/apps/programs/updates/patches from such sites as Blizzard Entertainment, Sony Online Entertainment, Itunes, Microsoft.com and I realize I’m only getting an actual 2M down speed, which varies down to 1M randomly, but in the 3 months I’ve owned it and the tons of downloads I have done (or at least attempted) I’ve seen a total of about 12 minutes of speeds greater than 2M, and it was 5-6M on the same sites I had already downloaded these things, or had to redownload, because my hard drive died on my computer (Seagate firmware issue) a couple of weeks after receiving this internet. (My main rig at the time.) EVERY OTHER TIME I HAVE DOWNLOADED ANYTHING FROM ANYWHERE I HAVE NOT GOTTEN OVER 2M! It will reach 2M, hit 2.1, then drop to 1.6. Repeat, drop to 1.7. Repeat, so on and so forth. Never going over 2M. On this 50M connection! I have called New Wave Customer Service on the order of 10-15 times if not more regarding this exact same issue. They even sent an engineer to my house on one of these visits, and he plugs in his laptop and gets 32M on a speedtest. Like this is supposed to tell me something? I had just performed the speedtest before I ever called them, and saw what it said, but I also saw what I was getting in actual down speeds from a plethora of different sites. This could be downloading a YouTube vid with Realplayer, downloading an album from Itunes, downloading the game client for World of Warcraft, downloading the Star Wars The Old Republic beta game client, or even downloading updates from Microsoft. 2M.

So, I gathered as many details as I could about the symptoms it was exhibiting, mainly the fact that I could have the same download queued up multiple times (around 5 copies) and receive almost the exact down speeds on all 5 copies. Roughly 2M. Which is effectively 10M down. But for some reason I can only get 2M on a single file from anywhere. I then called New Wave, and spent the next several minutes attempting to explain my extremely frustrated situation to the apparently clueless customer support rep, and after a bit of this, the rep apparently thought he had muted his mic, and he actually paused for a minute then said “Shut the F*** up…” Immediately I was like, “Excuse me?” and asked to speak to his supervisor, and informed him of this incredible lapse in both judgment, customer service ability, and humanity in this individual. He (the supervisor) made sure he gave me his name/email, and said he would definitely look into this as this wasn’t the type of thing that was expected of New Wave Employees. Ya think???? Other than that he didn’t seem all that perturbed by this turn of events. Over the next month and a half or so up until now, I have called repeatedly about this exact same issue. Seeing a huge number on http://www.speedtest.net, then actually going to download something from ANYWHERE, and not getting over 2M.

This past Saturday (Aug 27th, 2011) my speeds dropped down to about 200-400KB/s with epic slowdowns to 5KB/s that was sustained over several hours. I immediately called, and they said (once again) “We’ll send a tech out.” This tech, (that I had seen several times already) seemed genuinely interested in at least attempting to figure out what this issue was, as clearly 2M wasn’t even close to what I was paying for, and he told me he would recquisition an laptop and a DOCSIS 3.0 like my own and test various points in the line up to my house. This was supposed to take place yesterday. Nothing was fixed as of this morning.

So today, I called and actually asked to speak to the on-duty technical supervisor, as clearly, all of the times I had recounted the exact symptoms I was having to the “normal” employees were either misunderstood, misinterpreted, or completely misplaced. After a 27minute hold, I then spoke to “Cody the Technical Supervisor” and then reiterated once again my situation. He at this point told me “Well, I was unaware that you were having these types of issues (i.e. the multiple files queuing at the same speed while one file only does 2M, pages taking sometimes over a minute to load (simple pages like email or bing) or especially since this past Saturday, roughly 40-50% of the sites I was clicking on were saying server not found, cannot find website, or check your internet connection, although the connection indicator at my status tray showed a valid connection, and the lights on the modem showing the same.

Cody then tells me that yes, this does sound like a modem issue, and he would make sure a tech brought a new DOCSIS 3.0 out today to see if that remedied the issue. He also told me that he was “teaking a few things” and shortly thereafter, my speeds normalized at their standard 2M.

At around 5:30, this gentleman comes to the door, a New Wave “tech”. And the first thing he does is the same thing all the other techs have done (and the ONLY thing the other techs have done) is run the speedtest.net and once again, unsurprisingly, it shows a high number, this time 42M. So at this point he tells me clearly there’s NOTHING wrong with the modem or the internet service. So I then begin recounting all of the issues I’ve had, and the fact that I only get 2M, and he says “Well, what servers are these?” I then tell him EVERY FREAKING SERVER. This obviously isn’t good enough, so we go and begin downloading things. The blizzard downloader at that was showing 2M. It would hit 2.1, then drop to 1.7. Hit 2.1 drop to 1.5, and repeat this forever. I also told him that I had downloaded the client for WoW, from the Blizzard Entertainment content servers (Blizzard Entertainment is at the very least one of the richest game developers in the world with BEEFY servers with which to handle their nearly 12 MILLION SUBSCRIBERS) and told him that 3 of the 5 guys that were in my ventrilo channel had just downloaded this same file that I had just downloaded, 2 with 30M connections getting roughly 12M and 1 with a 20M connection getting about 6.8M down, and all three had made it into the game (same size file) hours before I was able to on my 50M connection.

So Mr. Internet tech says well I’m going to go out back and check some stuff. I went and used the restroom, and went out back to smoke, and he wasn’t there. He was in fact out front, sitting in his van, speaking to someone on his cell. So then he asks me “Did you actually see these speeds these people told you they were getting?” and “They couldn’t possibly be getting those kind of speeds because the person he had just spoken with told him that no one would be able to download from them if they were pushing that kind of speed.” Unknown person on the other end of the line was CLEARLY an idiot with a capital IDIOT.

Mr. Tech guy then proceeds to in about as many words tell me that no one really gets over 2M on the internet anyways… to which I promptly replied, “So you’re honestly telling me that no one in the effn world gets more than 2M on the internet????? Are you effn serious? That is BS and you know it.” He then replied, “Well, I don’t know….”

So then I go into hardcore “You gotta believe that this is complete BS mode…” and we went into the computer and proceeded to download from several different sites where my undeniable download speeds were between 400KB/s-2.1M. He then tells me that he wants me to email him all those sites because he has the same internet I do, and my modem is showing 42M and his doesn’t show that much.

So I then asked Mr. Internet Tech what his download speeds were. He told me, “I don’t know, I just download stuff and let it do it’s thang.” This is suppsedly a high-speed Internet Technician that doesn’t even know his own actual download speeds?

So I set out to compose a list of commonly used sites with readily accessible downloads in addition to a few of the other game type downloads that he could attempt in addition to all these others (some of my examples included Microsoft where I could get nothing at all to download, and http://www.bing.com which would not load for 7 successive attempts, each time telling me that there is no internet connection even though my status tray and modem tell me otherwise) and thought to include some of the several complaints I had personally read over these past couple of months about New Wave Communications that reeked of the same S*** i’ve been dealing with all this time, and stumbled across this particular page, and felt obligated to include my own horror story. Needless to say, if this isn’t resolved by the end of this billing cycle, I’m going back to my much more reliable 6M connection from AT&T DSL.

So a word of warning to all potential New Wave Communications customers who hear 50M!!! and go “wow” and sign up, most likely you’re not going to get even 5% of what you’re paying for, and if this proves to be the case, New Wave will most certainly be rude to you, call you stupid, exhibit utter stupidity of their own, lie, and continue to charge outrageous prices for NOTHING.

Buyer be warned…

Ronnie Null September 2, 2011 at 8:38 pm

P.S. I have been on computers for nearly 18 years, spent the last 14 years on the Internet, and watched more download progress bars on more varied connections than this apparent “tech” from New Wave Communications, and I’ve personally seen speeds ranging from 0.1kb/s to 28MB/s.

In addition, the tech did NOT bring another modem to see if that remedied the situation as “Cody” had promised me would transpire today.

Also, the brand-new BEAST of a computer with a Gigabit NIC, running windows 7 64-bit is getting the same hideous download speeds as everything else I’ve ever plugged into this network. An awe-inspiring, mind-boggling, whopping 2M…

Rod September 9, 2011 at 1:22 pm

I’m in Catlin, IL, and I had DSL Elite (advertised download speed of up to 6 Mb/sec.) with AT&T for over 5 years. I’ve checked the speed with Speedtest.net many times, and almost never saw a speed of under 5 Mb, regardless of time of day (even peak hours). I only experienced one outage in all that time, and that was due to a driver sliding off an icy road into a telephone pole. And it was only down a few hours. I had some intermittent drop offs that were due to a failing modem, which they replaced at no charge. Pretty good service considering what I’ve gotten from NewWave. AT&T set a bandiwdth cap of 100 GB a month, and charges $10 for every additional 50GB. I use the net a lot, downloading, and playing online games for hours, streaming music, and video, etc. So, I decided I’d give Avenue Cable a try. They offer 15 Mb/sec. download for a few dollars more that what I was paying for DSL, and no bandwidth cap. A month after switching to Avenue, they got taken over by NewWave. I’ve experienced a dozen outages in 2 months of service, some of them lasting all night. Speeds drop considerably lower during peak hours, but not horribly bad every night. My ping in games is about 20ms, compared to 40ms on DSL, but DSL was steady and reliable, though its max. download and upload speeds are less. Things will be alright with NewWave for a week, and then it goes to shit. It’s bad enough I’m seriously ready to go back to AT&T DSL and try and live with the bandwidth cap.

I’m getting so peeved about it, I’m wondering about trying to organize other NewWave customers to put pressure on the company to upgrade their infrastructure to deliver on their promised speeds, even if it takes a civil law suit to get them off their asses.

Nick September 9, 2011 at 1:25 pm

Are your download speeds taking a hit during peak hours too?
If so, this is a classic symptom of over-sold bandwidth.

Rod September 11, 2011 at 7:32 am

Yes, Nick, my speedtest.net speeds are lower doing peak hours often, as are actual download speeds. Some nights I’ll see tests of 7 Mbps, and others much lower, some nights 10 Mbps. Some Sundays it’s so slow it’s barely useable. On the 9th (the day I wrote my first post here), the service went down entirely, and wasn’t restored until sometime the following afternoon. It’s been really good since then.

Nick September 20, 2011 at 2:12 pm

I am closing the comments on this article. I’m not sure what keywords are setting off the spam-bots, but I am constantly getting spam posts specifically on this article. Since nothing further needs to be discussed here, it’s just easier to close the comments. Thanks everyone who has commented.

Knighted October 11, 2011 at 4:53 pm

Hi Nick: I am running Vista Home Premium Service Pack 2. Note that I was not able to rename the Utilman.exe file until I assigned myself “full control” under “permissions” of the application file Property Security tab. I renamed Utilman.exe in c:\windows\system32 to Utilman.exe.old as you advised; however, when I clicked the “Ease of Access” button either on my login screen when booting or the button on the lock screen no such message appears on my screen that: “Ease of Access has been disabled by your administrator”. The button’s perimeter just highlights. That is not so bad even if it is good practice to let the end-user kinow what is going on. However, the adverse effect I got sometime thereafter was some sort of system bug in which my pointer froze. I am thinking that maybe the click not being properly processed by some error handling routine in the source code scripting may have caused this system instability. In fact, when I was in the process of changing the name of the application file to “Utilman.exe.old”, Windows warned me of possible system or application instabilities which might arise. Sure enough, my pointer froze even though logging off and back on recovered the ability to move my pointer again. I renamed the file back to “Utilman.exe” for fear of some other problems down the road. Can you advise? And please tell me what you were intending when you talked about extraction and “archiving” the file; you lost me there. Did you have a compressed version of Utilman.exe which you extracted? And since there are security rights which protect this System32 folder, did you also have to change your permissions. I think I am missing some piece of the puzzle here Nick.

Nick October 11, 2011 at 4:56 pm

Up in the article I provided a link to the modified file “utilman (23kb)”
Click that. It is a zip file. Inside the zip file is the utilman.exe file that you place in to c:\windows\system32

Randolph Holmes October 15, 2011 at 11:04 pm

First I definitely agree that Windows 2008 Server backup is a huge step back from NT Backup in terms of options and its performance leaves much to be desired as well. So lets talk solutions.

I build using Hyper V in much the same way described here and I use Windows backups ONLY for the bare metal restore of C: on the Hyper V host.
This cuts down the backup time.

So what about backing up the HyperV guests you say???

Check out the program Backup Chain. Its fast VSS aware and can handle your guest servers so you don’t have the headaches of Windows 2008 R2.

The best thing is Backup Chain is not to pricey. I just set it up for a client and had questions. I called tech support and actually got a person who was helpful.

Hope this helps someone else out.

Nick October 15, 2011 at 11:16 pm

Disclaimer: I approved the above comment, despite it seeming a bit spammy, only because I have no other answers in alternative backup solutions. Backup Chain’s website looks like it was designed in 2001, but if the software actually works, then it is at least worth sharing here. If anyone has used this software, feel free to post up.

Brandon October 16, 2011 at 11:43 pm

Good shot, but cheerleaders would have been nice too!

Nick October 16, 2011 at 11:45 pm

It was a tough decision.

madz October 23, 2011 at 8:53 am

thank you so much!

keith October 25, 2011 at 6:36 pm

Alright guys a lot of negative responses here and a lot of valid points, only setup for certain devices, have to use a tip if you don’t have one, yeah I get all that but I will say having a compatible phone (mytouch 4g slide) and buying the powermats from best buy’s online store (I bought the blackberry 9700 kit cuz it was 10 bucks and I just tossed the back cover) I have one at work and 2 at home and they are awesome! They charge quickly and its super convenient to just throw it down and it charges, plus when I pick it up it lights up the screen. So valid points that if you don’t have the

keith October 25, 2011 at 6:37 pm

Back cover it sucks but if you do…. And know where to shop for the pads…. Its sick!

Ryne October 25, 2011 at 7:59 pm

How did you people even contact New Wave? I have had no internet and no TV service for nearly a week. Unable to take off work to go to the local office. Tried their online form, no response. But every time I have tried to call them at 1-888-8NEWAVE I am getting a busy signal. Very frustrating that I can even disconnect to go back to Dish Network. Even when I had picture it was fuzzy like a over the air antenna, how can they even label this garbage as high speed broadband and digital?

Nick October 25, 2011 at 8:24 pm

You bought a gimmick hyped up by mediocre marketing. Congratulations, you are Powermat’s wet dream.

Randy L Shear October 28, 2011 at 12:56 pm

Figured I might as well throw my war story in here. This is the message I just sent to New Wave. I’ll update if they respond:

I have been stood up three times by your company. It took me almost a month to even talk to someone about turning on service, and then they were a no show. When they did show up, and turned on my internet, the internet didn’t work for almost 2 days. A few days later I decided to get phone, internet, and cable. A week and a half ago I made an appointment for today (Oct 28th between 9a-12P) to have everything turned on. It is now 12:30 and nobody showed up. I am currently on hold, and the CSR has been rude, and her very first response to my complaints was to cancel my order. I own A1 Title 42 Service in Oklahoma, as a business owner, and a consumer, this is very poor customer service. As I explained to her, cancelling my order is not a solution to my issue. The solution is to send someone out here as promised. I have complained before to the CSRs when I had to call in over and over for no show, and when the internet didn’t work, and not once was I offered any compensation for my valuable time, frustration, and aggravation. I have more important things to do than sit on the phone all day trying to get service that I already had an appointment for. Not once when the technicians were going to be late, or just not show up at all did I receive a phone call letting me know. They simply let me sit here and waste my time. I still have my Verizon DSL account as I was testing your service before I shut down Verizon. I will admit Verizon does not have the bandwidth New Wave has, but their network is stable, I have never lost connection, and my services were turned on when they promised. Their customer service is outstanding. I would like either a discount on my service, or a credit to my account for all the time I have wasted waiting on techs, and all the time wasted sitting on the phone (most of it on hold). I would also like my services turned on today as promised (if at all possible). I really hope this message finds someone who remembers what customer service is, and how important customers are to your business. Thus far I have been made to feel very unimportant to your company.

Lindsey October 28, 2011 at 6:19 pm

If you are unable to contact NewWave Communicatoins through the 1-888-863-9928 number your local office. Please try our Facebook page(http://www.facebook.com/NewWaveCommunications), twitter page (newwaveinsider), chat us, or email fanpage@nwcable.net (Chat and local office are closed Saturday & Sunday).

Nick October 28, 2011 at 6:36 pm

I will give credit to their Twitter account, I have always gotten a reply pretty quickly when I ask about an outage or something.

Erik November 2, 2011 at 9:16 am

I’m getting “No bootable partition in table” when I try to boot from the USB-drive. Any idea why?

Nick November 3, 2011 at 7:24 am

Sorry, I am not sure on that one.

rob November 5, 2011 at 11:53 am

I have the HTC arrive and its just terrible it can’t do anything

Kim Curry November 9, 2011 at 4:58 pm

To the person that wrote Four Years Late-Springfield Air Rendezvous. In order to qualify myself, please allow me to introduce myself as Kim Curry, the Air Show Coordinator for the last 14 years of Springfield Air Rendezvous. Let me also say that yes, the loss of our F-16s was huge to the air show but more so was the loss of many businesses that sponsored (paid for) this outstanding event. In addition, Springfield Air Rendezvous did not lose the ability to host a jet team simply because of the loss of the F-16s but it would have made life a lot more difficult to host a jet team. By the way, we hosted many years of Springfield Air Rendezvous without a jet team and the crowds simply didn’t show up when either the Blue Angels nor the Thunderbirds were present. We made due though and did well when the jet teams were on hand. In fact, Springfield Air Rendezvous, in its 24 years of history gave over one million dollars to charity. Air Rendezvous continues through its past funding to host aviation scholarship programs at Linolnland Community College. I hope this clears up some of your misconceptions of what ever happened to Springfield Air Rendezvous. It’s mostly about the difficult economy as we sought nor used any government funding. It was all private and corporate donations that funded this very expensive event throughout the years. BTW, we (meaning me and the hard working board of directors) all miss the air show terribly!

Nick November 9, 2011 at 5:58 pm

Kim, Thank you for your response. My post was based off of the scant information I was able to drum up online about the reasoning behind the permanent cancellation of Air Rendezvous. It does clear up some misconceptions that I, and many other people, had about the loss of Air Rendezvous.
Do you ever think there is a chance of having another air show in Springfield, or is it broken past repair at this point?
If you don’t happen to check back here in a few days I will shoot you an email as I’m curious as to any potential future Air Rendezvous may have.
Thanks for your comment.

Mal Anderson November 11, 2011 at 2:31 am

Can I boot AND RUN from a USB memstick like I can with Ubuntu 10.04 “Live CD”? Is the USB image a “Live” image? I have both a 4GB and an 8GB USB memstick available for use. I just want to install and test the features of IPCOP before I decide to run it in production. Then I will dedicate a hard disk to the installation and wipe it clean first. That way, I don’t have to wipe a hard disk, install IPCOP, test it and decide I do not like it and rebuild the wiped hard disk. I don’t have any spare hard disks available ATM. Money is tight. This is for a home network of 3 PCs to hide behind.

Randy L Shear November 11, 2011 at 7:43 am

UPDATE: It’s been two weeks since my last post, and my complaint to Newwave. They offered me a discount for 1 year taking my monthly payment for phone, net, expanded cable to $99.00 instead of $126. They offered to wave my $25 installation fee. So another appointment was made, and again I sat here waiting, and again they did not show up. No call, no show. Yesterday Newwave called me asking if we could reschedule my install.. 2 WEEKS AFTER THEY DIDN’T SHOW UP!!! NEWWAVE IS A JOKE!! I asked the CSR why they didn’t show this time, and why they didn’t bother calling me again. She looked in the notes, and said she didn’t know, but maybe I wasn’t home.. LOL.. REALLY?? Maybe next time I should have all the lights in my house on, the car outside of the garage with the flashers on, and a bonfire in the front yard.. Maybe I need to open all my doors, and windows too.. Just to make sure they know I’m here.. Have you heard of KNOCKING??? Anyway I think I’m done with these jokers.. Take care!

Randy L Shear November 11, 2011 at 7:47 am

Yes I intentionally misspelled waive, as wave as a pun 🙂

Nick November 11, 2011 at 3:49 pm

No, it must be installed and run from a hard drive.

Nick November 11, 2011 at 3:52 pm

That sounds about par for the course.
Newwave seems to have a serious problem with their service technicians. They seem to have no way to track what their service techs actually do and don’t do in a day.

Newwave: Your service technicians are the people interacting with your customers. If your service technician sucks, fire them and hire new ones. There are plenty of people looking for jobs, it can’t be hard to replace them. They make you look incredibly bad. If your service technicians are over worked, hire more! Do SOMETHING to change the way things have been going for a long time over there.

Gloria November 15, 2011 at 10:03 am

I my gosh, you people have scared me to death. We just got a letter from Comcast and they are turning our service over to NewWave. We get fantastic service from Comcast, internet and tv. But reading all the commplaints have pretty much convinced me to bit the bullet and get Direct tv. Seems like just when you think you life is going smooth someone throws a wrench in it!

chris November 16, 2011 at 12:53 pm

bbb or attorney general, local media, bill o’reilly, small claims court

bad enough i bank at, ‘fifth third’ – after dealing with those idiots, i just wanted to go home and watch game 6 of the world series…freakin’ ‘newwave’ was on cue with their weekly outage (cable, dsl/phone)

next day, every where i looked, ‘GAME 6 of the 2k11 world series, was the GREATEST WORLD SERIES GAME ever(EVER) played’

it’s definitely an inconvenience – but i pay for it; does that make it a fetish?

good luck guys

melvin monroe November 27, 2011 at 9:47 pm

New Wave Cable service is slow to change stations.
Direct and Dish wasn’t.
The Internet is slow like Dial-up.
The phone service was slow to call out and a lot of times not work at all.
I told them about it 4 or 5 times and they have never came to do anything about it.
So I went back to at&t, DSL and DirecTV.

Eric Singer December 2, 2011 at 7:20 am

I did find a way to change it. Really strange though..

Go to Control Panel >> Region and Language >> Additional Settings >> Date
Change the “Long date” format to “ddd, MMMM dd, yyyy” (remove one of the ‘d’). This will change it from the “Long Day” format to the “Abbreviated date” format (i.e., “Thursday” become “Thu”).

Apparently the “Long date” (my terminology) also understands something about “Today”, but the “Abbreviated date” (again, my terminology) doesn’t, so instead of “Today” it says “Thu”. Because it doesn’t know it is “Today”, it lists the full time.

Stupid change from MS, but here is a workaround if you think it is stupid too and want your time back.

Nick December 2, 2011 at 7:27 am

BRILLIANT! That changed it to show the proper file times now! Over a year later and Eric comes through with an answer. Thanks a ton man!

Debbie Willard December 3, 2011 at 9:11 pm

New Wave does suck big time.Their services just became available here in SE rural Indiana recently & after having Direct tv for many many yrs, I went with new wave’s bundle of phone,cable & internet saving me about $80.month which was what my phone bill was & also my direct tv bill was. But it’s not even worth it.My internet didnt work for more than 2 wks, I couldn’t stream netflix or anything for another week, & my phone hasn’t worked right since it was installed over a month ago.Cell phones don’t work where i live. I have spent a month on hold to talk to tech/customer service & when I get thru they say” I can rest your router”. I’ve called the president of new wave 2x.The service guys in the area are nice people, show up on time, & knowledgable, but customer/tech support all need fired.they r liArs.No one in my community can call me, my daughter lives in anearby town & no one in that town can call me, They get a recording that says my phone has been disconnected. one person who works at new wave trying to solve the problem actually asked me,”who all can’t call you, I need all the prefixes of their phone numbers?” WHen my phone was installed it worked for 1hr, the tech left, & it didnt work for the next 3 days. I had to drive a few miles to where my cellphone could work, several times in those 3 days, & they promised me they would fix it & they didnt. The only way I ever got it back on was to ask a local service tech I saw in his new wave van in the area.He came in , made 1 call, & they fixed it from the office in 5 minutes. a week later it was down for 2 days, no incoming or out going, then when they got my phone back on, my internet went out. Internet is not 5 its like old dial up speeed & gets off line on it’s won sometimes. I spent 4 hrs on hold one day, at 30 min intervals. im retired so i can do this. I told the pres, & all the techs that i have medical issues, My family worries about me if they cant speak to me daily, I cant call my dr, pharmacy, bank,post office, neighbors, utility companies or anyone in the area, & they cant call me. They got it fixed so i can call my daughter , but she still cant call me. I can now call my neighbors if i dial 1 first, it’s long distance & i wasnt informed. POint being, in over 30 days, with a phone that doesn’t work right,only one time has a tech support person ever called me back to c if they had actually fixed my d. phone. That’s because I told them to sit in their office all day & keep calling me till my phone worked, because Ive been calling them all day every day for 30 days telling them my phone doesnt work.The president called me back once, assigned someone to my case, & that was 2 wks ago & my phone still doesnt work. no one else has ever called me.I have to call them every day to tell them my phone doesnt work, & they have never sent a tech to my house about it, not that it would do any good, I told the pres. That I spent more $ in gas the 5 days I had NO phone, driving somewhere to call them, plus my time spent in 30 days calling them from home is worth something,than the discount they gave me on my bill. I asked the pres for free dvr service for a yr or 6 months for my time wasted & got no dvr. new wave knows my phone doesnt work, they don’t care, & they dont want to talk about it either.Guess I’ll try majic jack or vonage.

Brandon December 4, 2011 at 11:45 pm

Looks great! Neat idea!

Nick December 4, 2011 at 11:46 pm

Thanks!

Dan December 6, 2011 at 10:00 am

Holy cow, I am glad I am not the only one that is seeing this slowness. I am backing up only about 600gb to a USB drive and it has been going for 9 hours now and states 40% complete. My first reaction was “oh no, I plugged into a USB 1.1 port!” No dice, it is 2.0

This is a one-off backup I am doing to pre-seed DFSR data. I wanted to use Server Backup because that would ensure my file hashes would remain intact. Oh well, I do not have another 9+ hours to wait for this abomination to complete. I am just going to have to use Robocopy instead. Thanks for wasting a night of backup for me on a critical project, Microsoft.

Bryce December 16, 2011 at 5:57 pm

Now, I truly do know about these issues, and trust me, even us technicians have these problems. Yes, ill admit on this bash-site, I am a New Wave Com. BBT1 tech. I work in the central Illinois region and I usually get good responses from my customers about the service. Now you guys/gals have your right to bash and complain and i dont blame you for a second, I am not here to defend NWC or anything like that (which im sure i probably should, but i didnt put my real name on here for personal protection reasons)i just want you to hear me out. I worked previously for a company called Avenue cable, before NWC bought the system. If any of you ever had Avenue service, you know what bad service truly is. Yea we “offered” phone, up to 15mg dsd, but you were lucky if it EVER and i mean EVER worked…….period. And truly the techs didnt care because they didnt have to. since NWC came in, we had to care, otherwise we are out of work. I can see the changes NWC has brought to my area because i live it every day. New wave techs are usually your most helpful people ever, because we have to be, we have to meet certain quotas with re-occurring T.C’s. We are all trained and professional….most of the time, i mean, comon, we all have our bad days where we really dont feel like being threatened because someone didnt pay their bills and they feel the right to treat us like dirt, like something they stepped in and think they can just do/say to us whatever they feel. Now from reading this, you guys didnt have too many bad thing to say about the techs, mostly the call center, youve got to realize, these are people that do not have field training, they have a list of things in front of them to say and if they dont work they send us out, and then usually, the techs can fix it. There are occasions in which we cannot, due to problems that we cant resolve. Now, sometimes we do cut corners, and do not chastise me, because we all do it in our every day lives. You try to make it to 20+ houses in 8hours when each one can take up to an hour. Then after youve worked all this overtime, try getting yelled at by your boss because you didnt make appt’s on time and how theyre going to fire you if you dont “shape up”. Ill admit, our service may not always be at 100% or ever, all im asking is that people start being a little more thankful and nice to the field hands, because its us that keep the system running, not management, its us thats working out in a blizzard when the cable goes down, not the call center and its us that misses our weekends, family events, child milestones and literally have a great potential of dying all in the name of your entertainment and enjoyment of services, not you. So all im asking is please, be a little nicer to the techs, i understand that you all are frustrated,and i truly see where you are all comming from and i am in no way trying to put anyone down here, but there is no and i mean no reason to flag me down just to cuss me out because you feel like being nasty to us to make yourself feel better. Thank you, i hope you will take this message into consideration, happy holidays to you all.

Allan December 20, 2011 at 3:36 pm

Thanks, worked great first time online and on my phone.

Michael Phillips February 3, 2012 at 9:24 am

SIGH..
1) so far have never had a problem with TV

2) so far Internet has and is giving me speeds that I have paid for

3) so far no problems with Telephone

4) So far I have called the Tech support people twice for problems that did not apply to the service of the system and both times they arrived either on time or early and problem was fixed and questions answered.

4) SORRY I cannot join in the bashing above but haven’t had any of the problems you are all complaining about

Nick February 3, 2012 at 9:26 am

It’s not bashing if it’s actual legitimate complaints. Consider yourself lucky if you’ve had trouble-free service.

Jackson February 4, 2012 at 2:42 pm

Let me join the crowd also! I had newwave high speed internet and like everyone else is saying: “It Sucks!” So, I switched over to AT&T! From what I’m hearing, newwave is suppose to be getting brought out by Times & Warner here in my area. So, I guess we’ll wait and see how good or bad that they service is around here! I have a question to the experienced internet surfers: “Which internet service provider is the best and the fastest and gives a continuous signal without losing connection and having to reset your modem by unplugging it damn near everyday?” From the area that I’m in, the only isp is newwave, at@T and our electrical company, which don’t have speeds no higher than 10 mbps! I just want a good isp at a decent price without going through all the hassle! Is it one avaible anywhere?

Brandon February 20, 2012 at 12:50 am

Looks like nice wallpaper.

Nick February 20, 2012 at 1:12 am

Perfection. Sometimes called Alison Brie.

Michael February 21, 2012 at 5:12 am

You need to have all contacts and birthdays in important people section on your agenda. Then it will sync both ways.

Bob March 27, 2012 at 9:05 am

I knew about this a long time ago and it is very nice however it is missing one thing that I would like to see. I would like to be able to know how old that person is. I’m still looking for a calendar that will do that

Nick March 27, 2012 at 9:16 am

I agree. It would be a nice touch if it would put the person’s age in parenthesis behind the calendar item or something.

Isaac Rabinovitch April 15, 2012 at 12:19 am

A really useful program, and I thank you for steering me to it. But the one option you like best is one I don’t use! I find it more natural to access the window menu from the window itself.

Michal April 15, 2012 at 5:08 am

Thanx from Slovakia… I spend lot of time adding birthdates to contacts and after that I was very angry when they wasn’t in calendar. It was simply and it works very well… 🙂 (google saw me this page as first when i enter my problem)

Michael April 19, 2012 at 3:42 am

Thanks!

been looking for ln -s on windoze since 1993!

M.

Peter H April 22, 2012 at 12:57 am

thankyou. wanted this for so long.

Jaime Martinez May 13, 2012 at 10:50 am

What is the name of the repair shop in dallas Texas that fixed these TA’s for the show?

Nick May 13, 2012 at 11:52 am

Random question, Haha… I have no idea. I’m just a fan who misses this show.

Carlos Gonzalez May 15, 2012 at 3:49 am

It’s frustrating that every couple of months I find myself spending entire DAYS troubleshooting or working around Microsoft bugs like this one.
With MS Server Backup I tried everything, network, USB, local disk, doing specific folders, doing whole volumes and this is what I have found:
I use MS backup for the bare metal recovery because that one seems to work and does not seem that slow.
I don’t want to backup all my virtual machines because that drive is too big and because some of the VMs are only for testing and don’t have to be backed up.
At first I tried MS backup and ran into the problem where it is not compatible with Advanced Format (the newer bigger USB drives). Then I ran into the fact that it is unbearably slow.
I downloaded a backup chain trial based on the comments above and it really is simple and fast. It was taking a while in the “deduplication” stage but it seems that speeds up incremental backups later. I can always turn it off. I also like the fact that I can compress or not and use generic compression algorithms.
Comparison:
150GB
MS Server backup: 1hour 47minutes
Backup chain: 33minutes

Jimmy May 15, 2012 at 12:45 pm

I`m having he same problem that Tim stated in post #31 on April 15th, 2011.Sorry but I`m a 61 year old computer dummy.I removed it i day and it was back the next.Can you help.

Nick May 15, 2012 at 12:47 pm

Try enabling and disabling the Ease of Access settings or try changing your them under Start -> type “Theme” hit enter.

James May 20, 2012 at 1:03 pm

Ha, I was thinking to put up such a page, this is truly a pitiful service in Southeast Missouri. Now I am informed they have implimented bandwidth limits. Stay away!!!

Nick May 20, 2012 at 1:47 pm

Link to bandwidth limits? This is the first I’ve heard of it.

adam June 6, 2012 at 8:44 pm

I encountered a problem when following these instructions, did everything as instructed, but it failed with error 32 (output media locked).

Found that by closing the explorer window i was using to look in the directory containing the file solved the problem and this works now.

Basically close all non-essential explorer windows down before attempting this.

Aaron June 18, 2012 at 7:23 pm

Changing the long date format to leave out the day of the week entirely (ex: “MMMM dd, yyyy”; it’s in the pulldown) also works.

john July 4, 2012 at 10:05 pm

Is there a tutorial for linux environment ?

Nick July 4, 2012 at 10:14 pm

Linux has the dd tool built in. Should be a similar command, just look up the syntax for it.

john July 4, 2012 at 10:36 pm

After running this syntax dd if=ipcop-install-usb-fdd-2.0.3.i486.img of=\\.\g: bs=1k
I got this message. is this ready for booting? Thnx –>
rawwrite dd for windows version 0.5.
Written by John Newbigin
This program is covered by the GPL. See copying.txt for details
Error opening input file: 2 The system cannot find the file specified

Nick July 4, 2012 at 10:38 pm

No, it couldn’t find your input file…

john July 4, 2012 at 10:45 pm

what is lacking in my file? can you help me fix this problem. thanks!
my ipcop.img and dd files are inside my usbstick which is in G:\ directory. what is lacking in my syntax ?

Nick July 4, 2012 at 11:03 pm

That’s not what my instructions say at all. Start over and pay attention.

shane July 6, 2012 at 2:32 pm

I have some great memories from the blue angels at the air show and I would have loved to take my son to the same show. Its disappointing that the show is gone.

Matt S. July 7, 2012 at 6:05 pm

I read through this article that you wrote and, I must say, I thank you so very much for doing so. NewWave’s internet has been an immense issue ever sense we signed up for that piece of garbage, as I simply cannot talk to anyone on Skype without it outing on me in the middle of conversation, as I wait for 3 hours for it to go back on. Heck, one time when we called them after a major outtage had occured earlier that afternoon, they had people come over to rewire something for $50. Did nothing, and we wasted $50.

But then, after reading through this, I suddenly learned why this is. They know that the only other choice we have is obsolete dialup, so they truefully don’t care how crappy their service is: as long as it attracts the most customers, their greedy selves will be happy. It also reassures me that we’re not the only having problems with this unacceptable ISP.

Anyway, once again, thank you so much. This really uncovers the true facts behind why I can’t surf for an hour or two without an irritating outage occuring near me.

Clint P July 11, 2012 at 12:35 pm

Oh God I couldn’t agree more with the title.. It’s terrible having NWC the ONLY internet available out here (minus Verizon which doesn’t have FIOS so it’s not reliable either) and it’s terrible. I’ve never begged for a company like Comcast to come to my town… but it’s time. I hate NWC. The guy that comes and fixed issues before is awesome, he does his job well.. but the company and stuff out of his control is atrocious. Terrible speeds. No upload ping over 1. I used to pay for 15 MBPS and it Never reached passed 10-12 so I dropped it to 10, and I still get the 10-12 but it drops out often. A new maintenance every other week. Slow speeds. Goes down far too often. It seems that sometimes even during a good test it’s just incredibly slow.

As soon as the former internet company (i think it was Frontier) was said to be being replaced by a new ISP, I was excited. But it turned out to be even worse than before, and I didn’t think it was possible.

LaReaux August 9, 2012 at 12:59 am

Two and a half years and counting! If the shelf life of this page alone isn’t enough to dissuade people from using New Wave I don’t know what is. I never really had any technical issues with the service. I sit on AT&Ts Redback Pipeline which New Wave leeches off of for this area so my speeds were fairly consistent. My problems came when it was time to pay the bill. I used to have a direct withdraw situation set up with them, but when they started drawing more money from my account then they should’ve I killed that and went to paper billing. About the second or third month into that they tried to tell me that I had failed to pay for the previous month and still owed that balance. I wasn’t happy but what could I do but save my receipts for the future? Another three months on and they did it again, only this time I had the proof. That’s what I thought anyways. Even with the receipt in hand they told me that I still owed a balance of $200 give or take so I had them cancel the service. It was a few years ago so I can’t remember the exact amount, but all in all I believe New Wave outright stole about $600 from me . Who am I going to talk to about that?

Andrew September 4, 2012 at 12:16 pm

Eric Singer is my hero! 🙂

Hadrian September 25, 2012 at 5:06 am

Your tip helped a lot. I missed so many birthdays in my calendar.
What I do not understand is why do you block people from outside USA to view your website? The SPAM you mentioned comes predominantly from your country 🙂

Nick September 25, 2012 at 10:40 am

Not according to my blog statistics.

I am looking in to alternative methods for filtering out comments from foreign countries other than just banning them completely from the site.

Unfortunately Captcha’s aren’t a solution because all of the big players have been broke (reCaptcha…)

kendrell October 2, 2012 at 11:11 pm

HA I just found this because I was googling if new wave customers had the same problem I had. I pay for the 10mbps and get on average around 1.5-4. I called and they said they guarantee 90% of the 10mbps and … well, I have been their customer for 1 month and have yet to hit anything above 4. I called to have a tech come out and he did not show up. I cannot get them to do ANYTHING except drag their feet, blow off appointments, etc. We play a lot of online games, star wars, wow, etc and it dc’s CONSTANTLY. It lags all the time and it is just unacceptable. I have no other option really in the area. /sigh. I’m at the point that I’d rather just have no internet at all, than keep paying them. And I had to pay the bill upfront, before I even used the service, I guess they probably get a lot of cancellations in service and want to get SOME cash out of it before people give up on them.

Al October 4, 2012 at 10:34 pm

Ups people are some of the hardest working people. Most of the time ups drivers only deliver what’s on their truck that day. So If you didn’t get a package right away it’s probably because the shipper didn’t ship it out right away. I would use ups out of anyone and still do because they are the best.

Nick October 5, 2012 at 10:54 am

Nice try UPS guy.

Nick October 5, 2012 at 10:56 am

Well, they’re taking too long with these things… and I’m really not excited about AIDS, err… Windows 8… so I decided to go for an HP Ultrabook. Very happy with my decision.

Ron Prator November 8, 2012 at 2:23 pm

After several wine tastings at local retailers, supplied by local distributors I’m convinced that the distributor is just touting their slow movers. I was afraid I was losing my teste and smell until I enjoyed a first growth Bordeaux. Just opening the bottle the bouquet met me half way. I think from now on I’m going to either start my own group or just go to private tastings.

Mike November 14, 2012 at 7:53 am

Thanks for finding this, I was afraid I would have to write an app to do this. You are correct that Google needs to unbury the nice features it spent so much time developing.

At least I can still do most stuff on the phone directly unlike with a iPhone.

Mike November 14, 2012 at 7:57 am

Very cool, I am glad I found your website. When you did this upgrade, did you end up with a rooted device as well?

The one thing that frustrates me more than anything else is not being able to get rid of carry “crapware.”

Nick November 14, 2012 at 8:10 am

Yes, the SuperSU flash gave me root access. Luckily running a Nexus device, I get to avoid carrier crapware 🙂

Arabella December 12, 2012 at 5:04 am

So awesome, can’t wait to try this when I get home! I have a fresh install of TS2 (all EPs) on Windows 8 on a 60gb SSD, and I’d forgotten how much space the sims takes! I haven’t even added my downloads folder yet (forcing myself to clean it out first), but I don’t know if I want to move the folder to a different drive. The game takes 20 seconds to load vs 20 minutes on my previous computer, so I’m hesitant to move my EA Games folder to a normal drive.

Arabella December 30, 2012 at 3:39 pm

Just wanted to confirm my previous comment => works like a dream!

Nick January 3, 2013 at 8:38 am

Good deal! This article is even more relevant now that SSD’s are becoming more popular. It’s even more important to keep unnecessary files off the SSD since its storage is a bit pricey for the time being.
I still use this junction in Windows 7 with The Sims 3 and it still works great.

Josh Mischler January 5, 2013 at 12:08 pm

My name is Joshua Mischler. My fiance and I have been new wave internet customers for approximately 2 years. Over the past several months we’ve been plagued with constant internet issues that no one at our local call center seems to understand, or care to fix.

We ordered the 15mb cable package approximately 2 years ago for steaming video and internet gaming. Initially our problem began with slower than normal speeds which we complained about and eventually just got used to. Then came the connection dropping which has been going on for the past 4-5 months and despite numerous calls to the call center and even speaking to the local network engineer Bart Kotter, the situation is still being left unresolved and ignored. Here’s what happens.

I have 3 computers on my home network. Its your basic simple home network with security enabled no special bells or whistles. 2 computers can be logged into Skype, AOL instant messenger, world of warcraft, and a voice over ip server. As long as these computers do not disconnect from any of these services voluntarily, they will remain connected and be able to do whatever they please.

When the 3rd computer tries to connect to anything, it cannot. If either of the other 2 computers try to open a browser and go anywhere on the internet, they cannot. If they disconnect from any of the programs currently running and try to reconnect, they cannot. If you reboot the modem and router, no one can connect to anything.

All the while, the link lights on the modem say I have a solid connection, as well as the network notification in the system tray. If I attempt to open a browser and visit Google it will time out and ask me to reload. However, if I open a command prompt and ping Google the ping is successful. This problem will go on for anywhere between 20 minutes to 4 hours.

Now I’m no internet dummy. I hold a CCENT Certification, as well as an A+. I know how to diagnose a connection issue on a home or small business network without much of an issue. After checking over my own hardware to make sure that I personally don’t have anything interfering with traffic, I’ll call new wave’s support line. The only thing the technicians can tell me is “yes I can see that your modem needs to be restarted”. I’ve had a tech visit the house and replace the wall socket for the cable itself, the modem, the filters, run a new RG-11 cable, and I’ve personally replaced the router twice. This problem at this point is on new wave’s end and the best they are offering me is to discount my bill monthly.

Recently I received a call back from the local network engineer for new wave Mr. Bart Kotter. Mr. Kotter contacted me on December 16th at 6:45pm EST and discussed the problem with me. He assured me that this problem wasn’t a bandwidth issue as he personally had added another gigabyte of overhead to my grid on the network. He then proceeded to tell me that he’d begin flooding my home modem with packets to see if we have a packet loss issue or if its something else. Mr. Kotter gave me his personal cell phone # and his work schedule so that I could get in touch with him at the moment the problem started acting up and he could look into the issue first hand. Since then I’ve heard absolutely nothing back from Mr. Kotter in regards to my issue despite my attempts to contact him personally during the outages.

Below is my contact log with Mr. Bart Kotter.

December 16th 6:45pm EST
Mr Kotter calls me personally to discuss the issue.

December 30 8:42pm EST
Text Messaged Mr. Kotter. “Hello Mr. Kotter, This is Josh Mischler. Have you figured out what my internet issue is?” I received no response

January 4th 9:05pm EST
Left a voice mail on Mr. Kotter’s personal cell phone. No response.

We left town to visit family on December 21st, and arrived back home on the 30th. Since arriving back we’ve had nothing but disconnection issues, time outs, reload requests, our service is practically UN-usable. With 2 weeks of solid up time and usage on our connection, I would think that a network engineer working for a national company would’ve come up with something. Don’t get me wrong, I don’t mind paying for cheap cable internet. However, I’d rather pay full price for what I ordered in the first place and not have to deal with crabby / rude customer service technicians.. Its hard to watch netflix or do any gaming or downloading on internet that will not connect.

I’ve whittled down to a very short fuze with the 1 888 new wave customer support line at this point and I’ve decided to take this up to ladder. I will however give credit where credit is due. You do have a night manager by the name of Zeth who has been dealing with my issue off and on for the past 2 months. He’s done a wonderful job so far and has been the only sincere tech or manager I feel I’ve dealt with yet..

At this point I’m taking the step to post my complaint publicly on your facebook page as well as getting in touch with Mark Bookout the General Manager for Southern Indiana. I’ve also called the President’s Hotline to try and get this situation resolved. I am tired of being ignored.

elisehilly January 30, 2013 at 6:45 pm

This is a total crack up – I love your image!! – Me and my college cringe when we have to use UPS.. UPS has a digital system where you can book them to pick up stuff, but it usually doesn’t work and during this process of it not working, your laborious patience of trying to make it work gets you more and more pissed off…. One day I got so pissed i insisted that UPS customer service put me onto management and guess what number they gave me!!!! The f100 mercedes team. beats me. I did try to chatting the guy up but that didnt work either…

ANYWAY my colleague comes up to two days ago and is like “hey the UPS website booking worked!” and he showed me the AWB which the site printed – and I was like “O boy, maybe i am giving them a hard time, like poor UPS”

and then just today my colleague is like “UPS suck! they didnt pick up parcel. UPS said “an AWB for the package hadnt been generated in the system yet as it hadnt been picked up, so they cant help with locating the order for the pick-up”
– crazy and insane and ludicrous

So my colleague gets on the phone to them, and customer service read a script which doesn’t answer the question at hand.. and anyway my colleague got increasingly pissed off throwing the phone down to recheck the parcel out the front at reception – Luckily they had not hung up, and he’s is tried to ever so simply and straight forwardly explain that they are really bad and that the extremely of pain they generate is comedic

… anyway the phone call solution is that today when they pick up the parcel, the UPS guy will bring shipping forms we will fill out by hand and call UPS for a pick-up – so we will see.

Some companies in different countries [italy] [india] insist on using UPS – so maybe they are better in other countries – but I don’t enjoy their service in Australia. I like DHL best!!

Martin May 22, 2013 at 5:11 pm

New server, freshly installed. Backup completes at 2GB/minute.
Add 50GB of data ; backup speed now starts at 1GB/min and gradually slows to 0.1GB/minute ..

salamander June 4, 2013 at 12:01 am

Look for option in the “General Preferences”, called “Disable always on top while fullscreen applications are focused”.

You may have to uncheck and recheck the “always stay on top” option.

Jason Rolla June 6, 2013 at 8:27 pm

Same story here. Paying for 15 down and lucky to get 1. I turned in a complaint via online contact us. They came out a couple days later said its a known oversubscribed problem where I am at and that parts were on order for my area. That was 4 months ago still the same speed, im in contract and I plan on taking screenshots at various times and emailing them to fix and when it doesnt get fixed I will just leave and tell them to see me in court when they dont get their payment, early term fees. When the contract is not upheld no legal basis for the contract. Maybe newwave is still reading this, hopefully, SESSER, IL.

Don June 17, 2013 at 5:19 pm

I worked during a two week Chrismtas rush as a temp worker a long time ago for UPS. I predicted then that people would grow tired of UPS and go back to the postal service. I’m sorry to say that UPS is still here. We packed a large semi full of Christmas packages as qucikly as we could and as full as we could. Mashed boxes everywhere. We were cogs in a poorly run machine. I hope UPS goes out of business I really do.

kat July 1, 2013 at 5:06 pm

Trying to call tech support is useless. Can’t even get through to talk to anyone. Places you on “hold” and tells you to wait until a tech support person can answer your call. I waited 35 minutes!!! Had to listen about all of their offers and still no one answered the call. What a deal. I’m switching to dish or the new boy on the street Clearwave. NewWave SUCKS!!! BTW … I HAVE NEVER BEEN ABLE TO GET A HOLD A TECH SUPPORT PERSON WHEN I CALLED. What a joke!

Frank Werner July 11, 2013 at 10:46 pm

I loved the air show as a participant in the 2000 Air Rendezvous. I was a USAF Thunderbird Electrician on the F-16’s. I liked the local AG unit as their F-16’s were close to ours (in tail #’s)

I recently found a license plate from that great time in a rubbish pile. It was lost for 10 years – I almost cried because it was so special to me.

We miss you Springfield!!!

Cindy August 8, 2013 at 2:12 pm

It never ends with these people. I’ve had nothing but trouble with them and have NEVER had ANYONE call me back. I’ve had them blatantly lie to me.
I’ve also filed a complaint with the FCC and they are useless,although a rep did call me after filing.
Am getting ready to file another one with the FCC and add my complaint to the others filed with the,BBB.
Does anyone know how to put this company out of business?

Nick August 8, 2013 at 3:01 pm

Buy services from a different company. Unfortunately the cable monopolies that is rarely an option.

Bob Bobson August 26, 2013 at 9:35 pm

Has anyone ever actually found the -ago format useful and been glad for it? I think it’s safe to assume that most of the time that someone actually wants to examine the timestamp of a file, they will probably want either the entire date and none of the time, or the date and time down to the second.

I just had to determine the time (down to the second) that I created a file this morning so that I could enter it into a date field of a web page, but thanks to Microsoft, that was incredibly hard. I couldn’t use Explorer to do it because it only showed the minutes, and the Properties dialog box showed none of the time at all. Even the command-prompt won’t show the bloody seconds.

How does something like this pass quality-control at Microsoft? How can they think that holding back information from users is a good thing? ◔_◔

akunyer August 31, 2013 at 8:36 am

This solution works …! Thanks !

Nick August 31, 2013 at 8:39 am

Always cool when I see an old article still helping people.

Debbie Broughton September 28, 2013 at 7:02 pm

Virginia was such a strong woman with a generous heart. She gave of herself and time without question. She was always a nurturer and a great cook! She will be sadly missed by those who knew her, but most of all her boys, grandchildren and her great-grandaughters! Faith is knowing something to be true without seeing it. We know, because of our faith, Virginia has gone “home” and has been reunited with her loved ones who passed before her. Those left behind, will honor her memory and look forward to the day they see her again! God bless you Virginia!

Hue October 21, 2013 at 10:57 pm

Didn’t work. Boot error. Why?

Nick October 21, 2013 at 10:59 pm

PEBKAC error

Hue October 22, 2013 at 3:20 am

It’s not PEBKAC. Maybe hardware compatibility issue. Everything is OK when I try to boot this USB on my Laptop, but it show “Boot error” when I boot on 2 other PC.

Thank Nick

Nick October 22, 2013 at 8:19 am

Yeah, it must have something to do with the hardware you’re trying to boot. As long as you’re telling it to boot off USB on start up, it should go. Good luck.

Syed December 2, 2013 at 7:30 am

Hi thanks for such a usefull application, ive down what you said and its creating the USB boot flash, but when i point the boot to the USD on the workstation that i want to install on its give “Missing perating system” error

C:\ipcop>dd if=ipcop-2.0.3-install-usb-fdd.i486.img of=\\.\E: bs=1k
rawwrite dd for windows version 0.5.
Written by John Newbigin
This program is covered by the GPL. See copying.txt for details
61708+0 records in
61708+0 records out

Nick December 2, 2013 at 10:18 am

It looks like it is writing the image correctly. My guess is there is something happening on the machine you’re trying to boot it on. Maybe it isn’t booting off the USB and still trying to boot off the internal HD?

Randy December 7, 2013 at 5:11 pm

Since New wave has taken over my ISP it has gone from bad to HORRIBLE!!! alot of sown time, intermittent service and super slow speeds. When I hade problems with the old ISP company they were super prompt on answering the phone and tried everthing they could to help. New Wave, puts me on hold for long periods of time and just says there is a problem in your area without even asking me for my account etc. and they do it in a rude way. It has benn 5 days now of major intermittent service and after 3 days of calling cant even get them on the phone now.

Windows 8 victim January 2, 2014 at 12:10 pm

Figured out that this trick from Eric Singer works also with Windows 8. Thanks a million! Previously i have to wait until after midnight to be able to get the exact creation date of my new files – incredibly stupid user interface!!!

and31415 January 16, 2014 at 2:06 pm

I wanted to disable utilman.exe easily, without having to deal with security permissions, file replacement, etc. I took a different approach and decided to use what I like to call the “debugger trick.” There’s a registry key which is intended to automatically launch a debugger when an application starts. While the debugger is meant to start the application and attach, we can specify just any executable which will be run instead.

Start regedit.exe and navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Image File Execution Options. Once there, create a new key named “utilman.exe” (without quotes). Then right-click in the right pane and select Create > New string value. Name the new value “Debugger” (without quotes) and change it’s value to “systray.exe” (without quotes as well). Changes are applied immediately; clicking the Ease of Access button won’t do anything any more. If you want to revert the changes, just delete the “utilman.exe” key you created.

What about systray.exe? It’s a little stub program which was first introduced with Windows 95 and used to handle the system notification area. If you killed systray.exe, you would lose notification icons. It’s not really used any more in the newer Windows versions but it was probably kept for some backward compatibility reasons.

Brian Pritt February 10, 2014 at 3:54 pm

Great find! I’ve been fighting with time drift on one of my Win2k3 servers for days but this is the solution I’ve been looking for…many thanks!!!

Nick February 10, 2014 at 3:59 pm

Glad it worked for you! Just keep an eye on it, because I had one server that would even revert my registry changes every once in a while. I think it was some software on the server causing it, but I never tracked it down as the server was decommissioned with in a few months and its replacement behaved properly.

Smiley April 6, 2014 at 2:08 pm

Hi.
When I try your method with my game files(On WIN7) it replies with:
Cannot create file when file already exists.

This is my cmd command:

C:\Users\Smiley\Documents>mklink /j “Electronic Arts” “e:\EA Games Files From Do
cuments(moved with link junction)”

Any opinions about this?
Thanks.

Nick April 7, 2014 at 11:03 am

Sounds like your “Electronic Arts” folder already exists in your Documents folder. Make sure there is no folder named as such already existing in your Documents folder. This would have been the folder you moved.

Jonathan J April 27, 2014 at 8:07 am

Perhaps the following will help others.
I was unable to make a usable boot disc using the dd.exe option mentioned here. I looked up problems with this and eventually came across a solution that worked for me. Namely to first run a “Clean” operation on the flash drive after running “diskpart”. And then to use a application called “physdiskwrite” to create a usable bootable IPCOP usb drive. http://m0n0.ch/wall/physdiskwrite.php
NB Run as administrator under Windows 7!!
JJ

Melphiz May 14, 2014 at 3:24 am

@and31415

Damn, that works like a charm. Though one can’t access those handicap programs anymore it now closes a big security hole which could grant you the possibility to take over the system.

Thanks for that workaround!

Tommy McIntyre June 18, 2014 at 8:05 pm

I have been with AT&T for 30+ years phone and the last few years on their DSL for Internet which everyone knows also gives the signal for your Netlflix. I dropped them June 6 when they said we would have no service for 11 days. We didn’t even have a dial tone which would been great if not for our cell phones to call them.!! There was no storms in the area and no cause for such a long down time or they could not contacted their long life customers to let them know anything before pulling the plug on us. The very next day we switched over to New Wave. I was pleased with the faster Internet and my wife needs it 3 days a week at home when away from her office. Yesterday the 17th the Internet was down from about 9 to 11 am and again this evening for a couple hours. After my wife being on the phone for way over 1/2 an hour she got someone to answer for Customer Service. They lady told her they are working on it since we are in the Westvill, Il. area where they have an office. But good luck calling that since they are not in the phone book. Under Charter I could call them or stop by the office about 3 miles from me if I had a problem and a repairman was sent right away. New Wave informed me they just collect money at that office and store their repair trucks there. I go Whattttt!! I cant even avoid the 1/2 hour wait through their “money saving measures” of not being able to call the office or stop by to report it.?? This cable service has had a new owner every few years from Charter to Avenue to now New Wave. If the problems persist I have no option to reup again with AT&T with the slower DSL but least it pretty consistent. Charter had a Monopoly on the Internet service and was raising their rates about every 6 months til we dropped them. I warned them one day when paying my bill,” Looks like you have competition in the area now.” They asked who and I told them since I was in reach of AT&T sub station to get the Internet. Charter didnt know about that and maybe thats why they sold out. Their repairmen at the time told me Yup our name gets changed every couple years. I dont want to go back to Ma Bell but when it comes to messing with my Internet and Netflix I take that seriously and will not stay. Thanksss

Robert July 11, 2014 at 10:48 pm

Thanks Salamander, the key part is to uncheck then recheck always on top after changing the disabled always on top… option.

Mike Philliips July 24, 2014 at 3:54 pm

I Notice that the last response was 12/2013, so I may be late in getting on here… I have been a New Wave Customer for around 2 years and really have had no problems with the internet or phone (I do not have the TV)

I am retired and am on the Internet off and on most of the time most days…. I cannot say that I have NEVER had a problem, but only once did I call support (Due to it “self Healing” in an hour or so) and a technician was out in about 4 hours and fixed the problem which was not actually with NW but with the modem…

I routinely check my download speed and am always at or more than I am paying for…

I am sorry you guys/gals are having the problems, but they just have not plagued me.

Mike

Nick July 24, 2014 at 4:01 pm

I haven’t commented much on here in a while, but I will say that New Wave’s service has improved quite a lot since the over 4 years ago when I originally wrote this article. I still see some slowdowns during peak use, but overall the service has been pretty solid. Ironically, I am considering dropping the HD now. It costs a lot for the HD and DVR add-on, and being a new parent, I have pretty much zero time to fuss with watching TV or shows I DVR’ed.

Mark July 29, 2014 at 3:40 am

Awesome.. Thank you very much

Ned July 29, 2014 at 11:47 am

Works great, thank you for this!

Ashley July 30, 2014 at 1:43 pm

Thank you for commenting and keeping this updated even 8 years later, you’re really awesome and I don’t think you got the recognition you deserve! Thank you!

Alexa Kindler August 3, 2014 at 7:53 pm

Works also with Windows 8.1.

It would have been nice to be able to switch back and forth, or even put the time as a popup when hovering over it BUT be able to select it and copy it.
Oh, well … it is a brilliant accident to find out that MS matches the day of the week to decide whether to display a relative or an absolute time. Eric Singer, you’re DA MAN!!!
BTW, anyone knows how to do the same in Google? It has the same “feature”

Giom August 24, 2014 at 4:24 pm

Thanks very much for sharing that fix!!

Julie September 5, 2014 at 1:19 pm

I’ve been hating this (and a lot of other things) about Win7 for a long time, but only today did I bother googling it. Nicholas, thank you for griping about it; and Eric, thank you for figuring this out.

And yeah, I hate Win8 even more. But I’m trying to pace myself. Gotta save some for Windows 9.

anuj September 15, 2014 at 3:34 am

thank you for sharing this!

Google is yet to integrate this seamlessly – and I see that you shared this four years back.

Johnny September 30, 2014 at 5:06 am

Yeah, it’s pretty much shit all the way. Disable all the features and you can ALMOST work with it. It’s the worst possible thing not to work though since you consider how many clicks you will need to perform over the life of the notebook. It’s kinda like learning to tie your shoes with no thumbs. I hate it…

Anthony October 9, 2014 at 12:27 pm

New Wave Communications SUX’s big time you would
think a company with Communications as part would
at the least be good at communicating and their
customer service leaves a great deal desired.
Unlike many of I didn’t choose New Wave. I had my
internet service with the city of Poplar Bluff, MO. Who sold the Cable and internet service to New Wave for butt load of $cash. I ended up their
crappie service by default. For example the billing service switched over from the city of Poplar Bluff in Sept. 2014 I received my last bill
from the city in Aug.2014 stating that any all future billings would come from New Wave.
However it didn’t happen that way instead the month of Sept. came and went with no bill in the mail on Sept. 26 2014 I started call their service
and could make contact with any one I also went on their Webb site and tried contact by email still on response. I sent at least 4 emails several surveys voicing the problem still no response was given earlier week I received a phone call threating to shut off my service for nonpayment of the bill that I never received.
So had to pay $103.65 for service from Sept.21,2014 thru Oct.21,2014 and the jerks still shut off my service. So after doing due diligence
and checking prices of other ISP’s I have decided
to go with AT&T as my service provider.
And not my time crying over New Wave Communications.

Cory October 21, 2014 at 10:31 pm

Ever since newwave has taken over my local ISP, my internet does not work from 5pm-midnight, They have oversold bandwidth in my area and refuse to fix it. I have talked to several techs and called 15+ times over 2 months and still nothing, stay away.

Nick October 21, 2014 at 10:45 pm

I’ve just signed up with a local fiber provider. I’ll hopefully be dropping Newwave’s dreadful internet service by the end of the year. Words cannot express how excited I am to get fiber to my house.

Eckart October 24, 2014 at 8:09 am

Nicholas, Eric, thank you so much! I’ve been googling for that several times over the last years, but only today I managed to enter the right key words :-))

frank November 21, 2014 at 11:08 pm

Add me as another very unsatisfied customer. I’ve been paying for 10Mb down (the max they offer here) and I’m lucky to get 2Mb (even at off peak times). Called and had them send someone out and the tech flat out said that there was nothing he could do because the area is oversold and congested. My question is, how the f*ck can that be legal?
Really is sad that a company like this can have such a substandard product for so long and still remain in business.

James December 4, 2014 at 9:06 am

I can just “copy and paste” Nick’s original post, as this is the EXACT situation I have been in with NewWave. I fought with them over the exact problems for a year or two, then switched to a different provider, and actually enjoyed the internet for a little over a year. Now that company has sold out to another company not much better than NewWave, so here I am, back with NewWave, thinking maybe since it has been a year, it won’t be AS bad. WRONG!! NewWave is THE WORST company I have ever dealt with in my 41 years on this earth, and I have dealt with a lot of companies.

James December 4, 2014 at 9:11 am

And it is still exactly as bad as it has been, in my community, for the last 3 years. And I absolutely REFUSE to call and talk to the idiots. My six year old knows more about troubleshooting problems than their “techs”, and definitely knows better how to treat, and talk to people than their “Customer Service” reps. NewWave is a joke. NEVER, EVER pay for their service if you have ANY other choice at all!

Kevin December 26, 2014 at 12:16 pm

I can honestly say that we have had no real issues with New Wave services, a few latency issues with the internet and some pixeling issues with HD but just a few times.
My only beef is not enough HD channels and no real pay per choices.
I work for another cable company but live outside of our service area which is a big bummer.

New Wave definitely keeps the video rental store in business here in Dexter.
Overall, happy with the service.

Erthana January 2, 2015 at 9:12 am

Hey, I have the same issue as Smiley, but removing the EA Games folder isn’t fixing it. I’m also running windows 7, any ideas?

Erthana January 2, 2015 at 9:39 am

Oke; more info: I do get a symbolic link folder, but it goes into my User map (C:\User\Erthana ) instead of in My Documents, and moving it doesn’t help.

Jeff January 2, 2015 at 10:04 pm

Every time I call tech support it’s a different problem, even when I know what the problem is. Everyone in this region has the same issue – slowness and outages at night. Only one tech support guy so far has admitted that it’s the local circuitry bandwidth limitations, but when I called to ask when that would be completed they said it already was.

Wow really? I never would have noticed.

So of course, they want to send a guy out to look at my house wiring and my modems. And that’s their only ‘solution’. But there’s nothing wrong with them. And that’s as far as I got while trying to solve this problem that every poor soul in this area is having.

You’ll never get around the run-around. There is no victory for the customers. Spread the word. Get out while you can.

Nick January 2, 2015 at 10:07 pm

As of December 27th I am completely off of all Newwave services. I finally got access to a local fiber-to-the-home company that has been absolutely fantastic and I’m having satellite installed to replace Newwave’s subpar HD offerings. Very happy at this point 😀

Hard to believe it was nearly 5 years ago I wrote this post. It’s a shame Newwave’s Twitter account went silent. It was the one thing they seemed to be doing right. Oh well, good riddance!!!

Nick January 2, 2015 at 10:10 pm

You can’t move it. You have to delete the symlink and recreate it in the appropriate spot.

bikerider84550 January 4, 2015 at 3:20 am

Ok I’m a little confused . You said ” Once you move the folder you need to create something called a “symbolic link” from the old location to the new location. These instructions are for Windows Vista only. This can be done on XP with a program called “junction” but I’m not going to provide those instructions as XP is an 8 year old OS now and is a thing of the past.” is this still possible with Windows 7 ? I’m a lot computer illiterate so any step by step would be really helpful . Thanks

dbMark January 6, 2015 at 11:20 am

Fantastic workaround. Why in the world would Microsoft assume that if the file was created, modified or accessed “Today” then I wouldn’t want/need to see the the precise time? I too agree that “5 hours” ago is NOT what I wanted to see!

Now I’m emboldened to search for my other pet peeve, Windows Explorer listing all files in KB. That should be customizable, after all, ” KB” is almost the same width as “,000”. So far the solutions are using PowerShell or other programs.

McK January 28, 2015 at 8:25 pm

Well add me to the list of haters and one day I might just find the one person that WILL listen and WILL do something about New Wave’s BS.
Same here. I call and call and call complaining that the internet is not working. Day after day after day. Oh, we’ll send a technician out there. The technicians, and I say that very lightly because they are nothing but a bunch of low paid “yes” men…or boys….some with very smart mouths who think it’s funny to tell a customer that if they don’t like the service they are getting, to call up the company and tell them to disconnect it. Yea, I’d want my business run by this bunch of idiots.
Now let’s get to the problem. Or should I say excuses….?
The problem is “we have too many people on the lines and we just don’t have the banwidth to take care of them all. But we’re working on it”.
REALLY? How the hell long does it take to “work on it”, because I’ve called for months….time and time again and I keep getting the same damned excuse! But you let my bill go a few days over, and boy how fast they find my line to shut it off!

Here’s MY problem with all of this BS. If your tech comes to my house and hands me a line of crap like that, and he tells me that between the hours of such and such when all the kids get out of school and start gaming, and then again during the hours of such and such when everyone gets home from work and gets online, there’s not bandwidth for ME, then why the hell are you charging me for it every month. If I don’t pay, I don’t get service. If I DO pay, I STILL don’t get service! Why am I paying for something I’m not getting??
Furthermore, I PAY FOR NETFLIX, but New Wave Communications stops me from being able to watch that as well. So now I’m paying for TWO services I can’t use! (and New Wave wants me to turn my television service back on and buy their telephone service too! HAHAHAHAHA! When hell freezes over assholes! You don’t give me what I pay for now. What makes you think I’m so dumb I’d want more of your crap???
JUST FIX THE DAMN INTERNET ALREADY!! I’M SICK OF THE EXCUSES! And don’t bother to call the “President” like it says if you’re not satisfied with the service you’re local company is giving you or the way they handle your complaint. They don’t call back either! It’s just a big game for the monopolizing bstags.

McK February 12, 2015 at 3:48 pm

update:
So now after contacting the BBB and filing a complaint, I am told they will give me a “credit”. $5 is supposed to appease me now after this in and out internet for days, weeks and months? And it’s still ongoing.
I’ve been told by TWO “technicians” now, that if I didn’t like the service I was getting, to “get some other service” or “turn off my service”. This is a one-horse town. There is NO other service to get and they know that! First of all, it isn’t the “service” I don’t like. It’s the LACK OF SERVICE, I’m griping about. If there was any service, I wouldn’t have anything to gripe about!
Today, one of them called and told me “they know of the issue and they are “waiting to get it fixed….MARCH 15!!!! This is FEB 12! This is not just aggravating, it’s uncalled for! CSpire is putting in fiber in my surrounding areas. Anyone have experience with that? Because if they so much as lay one fiber in my yard, I’m going to tell NewWave to stick it where the sun doesn’t shine. Maybe THEN, they’ll get the point when everyone drops them like a hot potato!
GRRRRRRR and they wonder why I’m angry.

James February 18, 2015 at 7:42 pm

I dropped Newwave Internet several years ago because of slowness and outages. Since then, our DSL has never let us down.

Last month, I dropped the TV cable because satellite is now cheaper. I put an antenna up for my local channels and it works great, so I may not even get the Dish. I mentioned this to a fellow employee last week, and he is dropping Newwave also. It’s not just bad customer service, it’s also greedy high prices.

noreply February 21, 2015 at 6:29 pm

more simple:
Change the “Long date” format to “yyyy-MM-dd”

JMC April 12, 2015 at 12:27 am

Newwave is absolutely horrible. Once again I’m dealing with an outage in southern Illinois… yet they have raised our bill 3 times I believe without any notification. Speeds are horrible, service is even worse and highly over priced. Cannot wait for another company to come in and run Newwave out. I have a friend in a small town in KY that is getting 60 Mbps for $50 a month. I pay $50 a month for what is supposed to be 15. How do you justify these prices for such 7 reliable service?

Dion April 12, 2015 at 11:09 am

I’ve tried to get https working several times but i never thought this would be a file permission issue.
Thanks a lot for this eye opener!

Nick April 12, 2015 at 12:00 pm

Hey, glad it helped you out! Have fun with SickBeard 🙂

JMS April 19, 2015 at 11:24 am

Yuuuupp… Southern Illinois here also experiencing outage times. Usually Sunday on my day off when I actually get to sit down and try to relax after my work week. This has been three weeks in a row my d/l speeds are less than lmb/ps and upload is 1.5mb. I’ve tested on 4 devices, all the same. No point in calling, I was on hold for 30 min listening to them advertise their reliable awesome internet… I wouldn’t piss on newwave if they were on fire.

James Roberts April 24, 2015 at 8:47 am

New Wave has absolutely improved… However that only means going from terrible to one step below Comcast (atleast Comcast had usable service) New Wave promised VOD back over 3 years ago… Found out today…. “something better” is coming out… So never mind Indiana just wait longer FCC complaints are the only way to fine this “investor fed” company out of business… Since, after all the founders sold out big surprise

Michael Silver May 12, 2015 at 8:50 am

What a huge timesaver. Worked like a champ. Thanks for keeping this post up.

Zach May 21, 2015 at 10:26 pm

Southern Illinois’ Newwave branch is a complete joke. I have “15mbps” but its 1.7. After being on hold for over 30 minutes, I was treated to the “peak hours” excuse that is their #1 cop-out for connection issues. The only other options around here are too slow to even bother with, so here I am stuck with the same terrible service.

Capt Brent May 23, 2015 at 9:06 am

My 90yo mother has New Wave…unfortunately. Her phone service has been out for 4 of the last 7 days. Cable about the same. Nice. Forget calling. They’re “upgrading” their system, but can’t explain what that means. When I was in IT, if I had caused widespread outages over multiple states for weeks at a time, I don’t think my customers would have called it an “upgrade”.

Roscoe Bailey June 2, 2015 at 12:45 pm

WOW, made my day! I can’t remember a rant so eloquently stated: expressing my continuous frustration with MS developers constantly mucking with what works and skipping over what doesn’t. Not to mention the Fantastic Workaround!

McK June 26, 2015 at 4:02 pm

Since my last post in February, NewWave has proudly boasted that they have upgraded our system so we won’t run out of bandwidth, the largest excuse for the lowest internet service around.
Unfortunately, the last outage I had a couple weeks ago, I was told by the technician that even thought they upgraded, my troubles are because they are already out of the extended bandwidth. Riiiiight. Something tells me, if you don’t have the money to make the necessary changes to control the costs of your service enough to provide PLENTY of bandwidth, then you need to step down and let someone who can afford to run it, do so.
Secondly, now they have resorted to hire people to act as their “bill collectors”. These are flunkies who call and threaten you because your bill is 4 days late. Yes, 4 days. On top of that, they have added a $9.00 late fee to a %30.00 bill!! 1/3 rd of the bill for a 4 day late payment? These people who claim they are the home of the “fastest internet service”, better start running faster, because they aren’t gone yet and they need to be.

Steve July 19, 2015 at 9:42 am

NewWave communications is without a doubt, hands down, the worst ISP inn the market. We had a local company here before (Texas Gulf Coast Cable), and they were outstanding (was really pretty bad) in comparison before NewWave. I have called and called and called, and NewWave doesn’t care. All they can say is, we will send out a technician next week. The technician comes out and told me the first dozen times, it was my problem. Then the local tech finally told me that the problem was in the office, that they needed to upgrade the equipment, and the management will not do anything about it. I am considering a class action suit for false advertisement as I am paying for 10Mb service and getting 1.5 on a good time of a good day. It is ashamed that this provider continues to take our money and has no regard for the service they are providing.

I can echo each and every comment here, as they are the exact same problems I have here on the Texas Coast. Evidently their management is incompetent and doesn’t care. How does a class action law suit for false advertisement sound!!! That is my next move!!!

Connie July 26, 2015 at 9:07 pm

I have had a very bad experience with NewWave. I am a very patient person but this is ridiculous! I cannot watch Netflix or Amazon streaming movies on my tv! It is so frustrating continually getting the messages that the bandwidth is not right! Or, the constant buffering. I had the same service man from the Blanchard Louisiana office come out two times…and sorry but he had no idea what was going on with the issues we have. We are so unhappy with this internet service. Help!!!

Chris August 20, 2015 at 1:21 pm

My comment is re: the TV cable through NewWave, I am in Beaumont TX, they have been “upgrading” their system for months, last week the “upgrades” were done. All the channels have changed, which really is no problem, BUT they got rid of the guide. Now how do you know which station is which and what is on? I called and my husband talked to the rep. and she said “if you can’t find a program, just call me and I will tell you what station it is on” WHAT ???
Last weekend there was NO sound on all the local channels. Now TNT has a flashing picture and a clicking sound.
We are getting our cable service in the RV park as part of our rent. We were also told we could get the guide IF we PAID for a box… I see satellite TV on the horizon !!!

jeff August 20, 2015 at 6:17 pm

If you’re moving to an area where NewWave is the only cable ISP (because they monopolized the region) and you’re a serious internet user, you should go with satellite internet if you can. The internet was down for a week due to repairs which I would have assumed were related to fixing their excessive speed and outage issues which have always existed, you know, important things related to customer satisfaction, but instead the maintenance only disabled all the unregistered routers in the area (which was the only perk that came close to compensating for the poor service) to increase profits. Basically, for every router they disabled by taking the internet down for a whole week, they’ll get an extra $50 (the cost to add a router to an existing account) in their pockets per month for services most or all in this particular area don’t even get to begin with. I’ve been with NewWave for years, but nothing they’ve done before has made it so clear that NewWave cares more about profits than customer satisfaction. On a side note, does anyone else notice that all the comments from their page get deleted?

Nick August 20, 2015 at 7:08 pm

They charge you to add your own modem to your account now?
Wow. That’s awful.

Dee Wheat August 27, 2015 at 8:40 pm

I’m sitting here on the edge of Beaumont, TX, jumping up and down, albeit figuratively, waving to all of you. Let’s see….where do I start? New Wave bought out my old company almost 22 months ago. Supposedly CMA, the original company, had merely “bandaided” the equipment for years and they were upgrading everything and it would be SOOOOO much better.

Yeah.

With CMA, I had the rare outage due to either a storm or someone hitting a pole, or some other legitimate excuse. Service outages were rare, attributable to a reasonable cause, and quickly remedied.

Since the “improvements” things have consistently deteriorated on every level. while I am given too many excuses to count, none of which were New Wave’s fault. Service problems were either due to my faulty equipment (that wasn’t, and is in fact still working perfectly) to the unwillingness/inability of outside contractors to meet their deadlines…it was an endless litany of excuse after excuse.

Now, almost two years down the road, the upgrades are done. NOW the excuse is that the audio settings on my TV are incorrect so most of my channels have no sound. Well, or if I want sound I can rent a set top box for another $9 a month bringing my basic,expanded basis, and crappy internet which is now $98.02 a month, to $107.02, or if I disconnect the coax and then reconnect it, that will fix it…

And just now, as I was typing this, every single channel went off.

Did I mention the clown who, according to caller ID, called me from a private residence who tried his best to bully me into changing my home phone to New Wave?

Last, but not least, is todays “communications”:

1442492+I95MF@tickets.livechatinc.com
Aug 22 (5 days ago)

to me

Your ticket has been created.

question

Martha Wheat
Sat, 08/22/15 5:11 pm

Message:
How much of my bill is my internet?

Department Billing

Dee Wheat
Aug 26 (1 day ago)

to 1442492+I95MF
Wrong. My monthly charge is $98.02, which I have already paid. Now…how much of that is internet?

1442492+I95MF@tickets.livechatinc.com
8:18 AM (12 hours ago)

to me

New message

question

Sheila
Thu, 08/27/15 8:18 am

do you live at 13500 Hwy 105? if you new monthly rate is 100.50.. looks like your taxes went up.. in the bundle you are paying 35.99 for internet but that rate is due to you being in a bundle package..

Sheila

Dee Wheat
Wed, 08/26/15 5:00 pm

Wrong. My monthly charge is $98.02, which I have already paid. Now…how
much of that is internet?

Sheila
Wed, 08/26/15 4:51 pm

101.41 is the balance. your monthly rate is 100.50 … let me know if I can help you with anything else…

Sheila

Martha Wheat
Sat, 08/22/15 5:11 pm

Message:
How much of my bill is my internet?

Department Billing

Powered by LiveChat

Dee Wheat
1:58 PM (6 hours ago)

to 1442492+I95MF
That’s interesting, because I paid my bill IN FULL BY PHONE this week and was quoted $98.02.

Do NOT expect me to pay for yet another of New Wave’s problems, particularly in light of the fact that I’m still not getting half of what I’m paying for and haven’t since New Wave took over.

1442492+I95MF@tickets.livechatinc.com
## New message ## question Sheila Thu, 08/27/15 3:05 pm please call 888-863-9…
3:05 PM (5 hours ago)

Dee Wheat
4:45 PM (3 hours ago)

to 1442492+I95MF
Sheila,

All that number does is dump me right into your automated system with no option to actually get to a live, breathing person.

As for your caring whether I’m happy with my service, I have not been happy since your company bought out CMA.

My verified download speed is 10.61Mbps and upload is 1.16Mbps, and the only reason the download speed is that high is because I’m not actually trying to download anything. The usual is rarely more than 3.5 for either, and that is the beginning of a long and varied list of problems, beginning with but certainly not limited to the fact that in spite of assurances from the last four people with whom I spoke, the phone number on my account is still not updated.

Why don’t YOU call ME on the only number that SHOULD be on the account, which is 409-351-5668.

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Todd smith September 14, 2015 at 7:33 pm

Good to see this car again. I am the owner from Ohio. I bought this car in 1993 from a dealer with 4k miles. I took great care of this machine. I sold it in 1996 with 14k miles to a teenager who’s dad said he had to give it up within 6 months. Why I never found out. Great to see its still out there. Todd Smith.

Nick September 14, 2015 at 7:45 pm

Hi Todd. Interesting history on the car! Thanks for posting. It was pretty ragged out by the time my uncle in law acquired it, but he did a complete ground up restore on it, including replacing the glass and most the interior. It was pretty much in perfect shape. He ended up selling it a couple years ago to get his money back out of the project. I believe it went some where down south towards Texas. I’ll email you a couple other photos I took of the car that day. I also got to drive it. Felt very similar to my 2002 GT.

Jody October 8, 2015 at 5:37 pm

Thanks for your post..new wave is trying to takeover my area in IL…I have consolidated and they are awesome…awesome customer service and service guys who know there stuff…would never switch….so new wave can stop sending me junk mail

Christian Gregory Sweeney October 9, 2015 at 9:02 pm

I’m so tired of them and their bullshit. Had Newwave for years now, previously CMA communications in Jasper, TX but they got bought out, not that anything changed.

Constantly disconnected and reconnected from the internet, mbps constantly fluctuating from 0.01 to 10.00 and sometimes going up into the 40.00 mbs (for the first time today, usually lingers around 20-25) and no matter how many times I call I get the same response:

“We’re sorry for the inconvenience.”

(the hell you are)

“Reset the modem.”

No. I’ve already done that a thousand times or more in the past few years alone (not an exaggeration though I wish it was) and it didn’t do anything before, so why would it do anything now?

“We can send a technician.”

To do what? To come over, tweak with some wires, say that my modem isn’t well maintained or has been broken (even when it was installed the exact same day, I shit you not) threaten to charge me for having to come over and replace hardware? etc.

No. No reset of the modem. No technician. Didn’t work the thousands of times before, not gonna work now.

Fix your shit. I’m stuck with you, so fix your fucking shit Newwave.

I hate you. If you were a person I’d have killed you by now, but you’re a company- I wouldn’t be able to kill all of you if I tried, and I would not be satisfied with anything less than the complete eradication of everyone involved with you- so why bother.

crissy Hansmeyer October 12, 2015 at 8:45 am

hello . Me and my husband have been dealing with the same things for over a year . First we got 30mbs for 45.99 a month for 1 year first month free. Our first bill was a hundred dollars , lol first month free . well OK . then our computer would only work at night never during peek hours . after about 10 tech visits they finally figure out we needed a new modem . so I call newave tell them its finally working right , so the lady tells me that they will credit us a month for all the hassle I didn’t even ask she offered . So each month goes by no credit , so each month we wait for our credit we build up late fees , now 9 months later 200 dollars in late fees never gave me 30 MBS a second , they told me I only purchased the 15 MBS package when I know what I got . they finally credit us 25 dollars , what a joke , we paid over m200 dollars in late fees . so we contacted the attorney general . still nothing , next step is we need to all get together and get an attorney . they will steal from you lie to you . the communication between the employees at this company is non existent . Each employee you talk to has no idea what you and the customer service representative you last spoke to even talked about . The last time I called they wouldn’t even put a supervisor on the phone . So what our we supposed to do as customers, when the company could care less that you are a customer . when they would rather drop your service then fix it or give you a refund . when they false advertise . all we can do is take it to court . So I need you all to contact me . my email is juniortwo30@gmail.com . I have been talking to a few attorneys who are interested in the case .

andy October 13, 2015 at 9:24 pm

So anyone who complains to the public gets fixed? So how about that shit internet, pissed poor costomer servivce, tech support who cant fix a flat tire with someone doing it for them, how about the repair guys who are schedualed and never show, or how about the the costomer support just now hanging up on me. The list goes on and on. Also ever month im told that the higher than 10mps package will be ready, that was 3 months ago, whats the deal, why am i paying for crap that wont work? I get off work and i just wanna play games and relaxe but the internet is down again. Theres places in Afghanistan with than me.

Mike F. October 16, 2015 at 1:58 am

I am in Poplar Bluff, MO and NewWave took over our local municipal ISP. No horror stories here, our service is excellent even at peak hours, we rarely if ever have downtime outside of late night scheduled maintenance, and they have done nothing but update and improve our service and cable TV since. They even doubled our speeds for free, and we get 95-100% of that speed 24/7, 50 down 5 up with low pings. You probably think we just use the internet for email or facebook right? Wrong. I wouldn’t be surprised if our household was the one of the heaviest users in this area. The 3 of us eat over 1tb/month in bandwidth easily with everything from gaming to Netflix and other streaming stuff. Good thing there’s NO BANDWIDTH LIMIT. Seriously, short of google fiber I honestly could not ask for better internet service than what I get from NewWave in Poplar Bluff. It’s just about the only thing in Poplar Bluff that doesn’t suck. It’s still not worth living here, but it does help ease the pain.

I would imagine many, but not all, of the complaints here come from people who do not properly configure their router or other devices. If I had not taught myself how to diagnose and repair basic internet problems over the years there would be many occasions of downtime or other problems that I would erroneously attribute to my ISP. Learn more about your router, your computer’s wireless hardware, and basic diagnostic tools. It won’t help you every time, but it will come in handy.

Nick October 17, 2015 at 12:03 pm

What a dip shit thing to say. Seriously.
How is PROVEN network congestion issue EVER a problem with a router or other device?? Please explain to me how a misconfigured router could cause periodic network congestion across all of NewWave’s shitty network? Go ahead, I’ll be waiting.

Just because you’re one of the lucky ones who doesn’t have issues doesn’t mean there aren’t thousands of users affected by NewWave’s lack of service.

I wrote this article 5 1/2 years ago, and still to this day people add in their experiences with NewWave’s network congestion issues. They know about it and they simply don’t care.

Christian Gregory Sweeney October 31, 2015 at 10:27 pm

Rights their wrong my foot.

🙁 their service is abysmal, I can’t do shit half the time, can’t use FB, Youtube, or even log into my favorite forums or chat in IRC channels without constantly connecting and disconnecting, slowing down and speeding up, and I have no other feasible options in my area.

They take my money and don’t deliver what they promise…they’re thieves.

Christian Gregory Sweeney October 31, 2015 at 10:35 pm

I was put on academic probation when I was in college, because all of our homework is online, and Newwave was fucking up major, like always.

Internet is no longer something people can do without- just like people can’t do without fax machines or telephones.

No internet = no job, no education, no life.

If you have a choice, don’t pick Newwave.

Ged B November 2, 2015 at 3:35 pm

I have the opposite problem!

I once had Facebook on my phone (removed since) as well as some other apps which I’ve now removed. I have a million birthdays cluttering my personal calendar on my phone (Android OS, Samsung) which I didn’t add! I don’t want them but they are not removable! Pain in the arse!

I also had a far worse issue with the system whereby I took some photos, with my phone, of personal documents and some app decided to share them on google’s community! F’ing thing!

This tech is marvellous, if you expect it to rebel constantly and annoy the hell out of you.

Mike F. November 6, 2015 at 2:41 am

Nick, I was not addressing your complaint in particular, but the other complaints on this board that haven’t been researched.

“New Wave Communications: The Worst ISP in America …” is the 3rd result if someone googles “new wave communications sucks” and naturally the only responses you’re going to normally get are ones from buttfrustrated people with 26 toolbars on their internet explorer who are still waiting to hear back from that Nigerian prince and don’t understand why their internet isn’t working. Those are the complaints I was referring to. Of course, anyone who drops in with a positive review is immediately met with childish insults and ALL CAPS WORDS.

I only took the time to type my post because first and foremost I am thankful that in such a shitsplot of a town I have A+ internet service for which New Wave deserves one positive review in a sea of complaints, and secondly because you and I both know that what I said is true.

Most people on the internet haven’t the slightest clue what they are doing when it comes to the links in the chain of their internet connection that they have control over. They’re trying to get HD streaming on 4 wireless devices simultaneously with the cheapest Netgear router available at Walmart, and blaming their ISP because they can’t make out all of the hairs in the Duck Dynasty guy’s beard. They can’t understand why youtube is buffering as they’re torrenting Ron Jeremy’s entire filmography. A racist 9 yr old is freaking out about his lag in Call of Duty not realizing that dad is in the basement beating off to interracial gay porn streams… and they all blame the ISP. You can’t tell me you don’t know that a good percentage of your commenters fall into this category. Many of them would benefit from a better understanding of their own hardware, but that’s not as cathartic as the pitchforks and torches is it?

Dexter resident January 1, 2016 at 9:32 am

Well I have been fighting with newwave for over 6 months now about my modem always resetting itself they came out yesterday and hooked up a new one and guess what…..today it’s not working right. I haven’t touched it nor do I want to its not my thing I don’t pay them for me to have to fix it. But I shouldn’t shell out that kind of money every month for shit Internet and cable Chandos that lose signal all the time.

ed February 28, 2016 at 10:20 pm

Nice to see l’m not the only one who has these problems.My tv connection goes down at least 3 to 4 times a month. Every time a new company comes in the ser ice gets worse.And forget the presidents promise line,nothing but a big unfunny joke.

Ab March 10, 2016 at 3:17 pm

Last Acer product I ever buy. The Z410 cell phone never worked and would shut out periodically but the kicker was when the screen shattered (very cheap product) and I thought of replacing it. The phone was 169 at costco, and to replace the screen acer is charging 215 dollars. What math from a tech co. The part itself is not available for less than $125. This one is for the landfill but never ever again an acer product.

Cricket March 23, 2016 at 6:58 pm

The. Worst. Company. Ever! Since Newwave took over my tv goes out constantly and my internet sucks! I have been in this house for 15 years and this is unequivocally the WORST service I have ever had with any company.
I have been on the phone with 2 CSR and one Supervisor for the last half an hour and I just don’t have the energy to go on a long rant. Let’s just say my Newwave file folder is full of notes from the numerous calls I have made because my cable box has gone out no less than 4 times, my tv and internet are out a ridiculous amount of times monthly and my internet speed is a JOKE! I have bumped my internet speed from 10 to 50 and it’s still a little faster than dial up. Simply ridiculous! Our hands are tied because they have a monopoly and I can’t figure out how it is legal.

Amy April 26, 2016 at 7:16 am

I tried posting a reply on their reviews on other websites & it will not allow me or state that conversation closed. I HATE this cable service very much. My kids dad used to work for this company & he was a pretty smart cable installer (still is) if it weren’t for him I’d be without cable all of the time. Its ridiculous the things he has to fix for me because they WILL NOT! They state they’ll send someone out, but never do or the guy they send out knows nothing & fixes NOTHING. I pay $290.00 a month for the WORLDS most crappiest cable/internet & I am sick of it. My cable keeps going up & we are not renting movies here either. I am still a paying customer here NEW WAVE & just because he was an employee (who they wrongly termenated) does not mean they can jack up my service prices that high. They fired him with not much of an excuse & that pathetic manager Mike Burns (which of whom is a liar & a fake, only fixed the problem of a smart, intelligent customer because he went big & complaint on the internet, otherwise they would have never fixed the issue because they’re all idiots at this cable company) does not mean jack up the cable cost. F.Y.I people this company is planning on selling out to another company within the next year or two. They tell their employees once they do they’ll all get (depending on how long you have worked for their wonderful company, but then fire any employee over a certain time frame so they cannot reap any bennifits verbally offered) 10-30% of what the company sells bonus lol… Righhht. This company knows their fire laws in the state of good ole Indiana (a place where hard working residents have no rights & the hire/fire law is pathetic). I’m not rambling because I am mad at the whole fire my kids father (bc it was the best thing they did, due to he makes more money now then that worthless General Manager Mike Burns) I’m rambling because I’m am so fed up with paying high prices for literally shit. You would think for $290 a month I’d have all the HD channels, all the movie channels, & all the basic & family channels. NOPE!!!!! I DO NOT have cinemas, or all the HD channels, or ALL the basic. This place is a rip off. When I was in Comcast/xfinity area I paid less, had ondemand (which this sad company does not), more channels, faster internet & better quality professional workers & on call staff. This place needs help. Not a GM like this who does not fix problems until someone has spread them for the entire world to see. I’m moving soon in an xfinity area & I am so thankfu .

Amy April 26, 2016 at 7:24 am

& to the reply above about not configuring routers correctly is a load of crap. Starters at other cable companies you do not have to continue to mess with the router or generic BS like that. Like I mentioned my kids father was an installer for this generic company & he’s constantly fixing my equipment & BTW my internet goes out everyday around noon & it appears a little funny each day it will do this around the same time. I have cable & internet loss guaranteed a couple days a week & I live in town here in BrownCounty, but there is always a excuse & I feel I should be refunded each & every time I am without service. No on demand is pathetic enough lol.

Jason June 20, 2016 at 10:02 pm

We never had any problems with cma but to the day that new wave took over it went to crap but the last three months has been the worst we had 27 hours of Internet don’t even try talking to customer service that’s a joke or try to get a repair man I ask about a break on my bill and was told no it’s like going to a store and purchasing all your items and not getting them where we live we have no other option but it’s funny when cma was our provider never had any problems except for a storm or high wind they even went up on our bill we pay for Service and get nothing trust me new wave sucks in every category of their Company : Enterprise,MS

Fukinay June 27, 2016 at 6:33 pm

UPS is the absolute worst. I now ALWAYS contact a seller whether it’s eBay, Amazon or anything and ask them before ordering if they can NOT use UPS. If they use UPS or have no way of choosing a courier, I do NOT order from them. USPS will deliver to my apartment’s management office if I’m not home. My apartment complex mgmt office is open on weekends too. Convenient. FedEx can hold my package at their store nearby my place for free if I’m unable to pick it up. Their store is also open until 11pm. Awesome! But…. Brown…. where do I begin?! You get charged $5 to have a package held at their store ($6 if you call and request an agent to do it), and that option is only available after 2 business days after a failed attempt. If after 2 failed attempts, it gets sent to their distribution center (25 miles away for me), and it’s too late at this point to request it being sent to a UPS store. It sits at the distribution center for 5-7 days before being shipped back to the vendor. The problem is, the distribution center closes at 6pm and impossible for me to get their on time during the weekday. On weekends, they’re closed. Wow! What a way to operate… deliver only during hours when 90% of people are at work, close their stores before most people get home from work, and not be have their main distribution center open after 6pm or on weekends. Not to mention, call times with them are always 2-3 times longer than when calling USPS or FedEx. Brown indeed belongs in the sh!tter.

Keith Page November 14, 2016 at 4:20 am

Completely agree, an HP Proliant wih 24Gb and a USB backup drive. SBS 2011, aka 2008R2, so far, 650Gb is 16% complete after 36 hours. Truly truly a shit product

Nick November 14, 2016 at 7:17 am

Veeam now has an Endpoint Backup product that may work better. I’ve been impressed with it in my personal machines at least. I haven’t tried it on a server yet though.

L Andrews December 12, 2016 at 1:19 pm

I guess I can join the other 80-some people who have problems with New Wave. I am also one who lives in an area with no choice of cable providers. I have also had problems with TV service and, now, am having problems with internet services which I recently signed up for. I do have to say that they do come out when they say they will and usually do fix the problem, though it often is just a temporary fix because I soon have problems again.
Another complaint I have against New Wave is that they do charge extremely high prices for their crappy services. I cannot add much to what everyone else has said about this crappy cable company because I have had pretty much all of the same problems.
I would be very happy if, like Amy said, New Wave is planning to sell out to another company. However, this does not guarantee the new company will be any better. New Wave, in my area, took over from Charter (another crappy cable company), but the service did not get any better, so. . .

Matt March 6, 2017 at 4:34 am

I have had issues for about 3 years now with new wave. They initially dropped a temporary line down the side of my road going to the next houses a few hundred feet down. They left this lay in the road or in my yard for about two years with multiple calls to have it buried. Mowing the lawn was a chore. Each time you had to have someone hold there wire up so you could mow under it. Then they came and laid it in the road after complaints of it being in the yard for over a year. For the next year each time it got hooked on someone’s car which was generally the mail mans while trying to deliver mail it’d drag the wire and rip stuff out of the box at the road and my internet would be down. This caused so many outages it was out more then it was on. I’d call the hotline. I’d go into the main office and each time they’d blame it on the last technician saying the job was complete and that the wire had been buried. Fast forward another year… they put the wire into the ground however there contracted help put the wrong size conduit under the driveway believing they were just using the temporary orange wire that they had laying along the road. The larger diameter black main wire they bury down the road for miles wouldn’t fit in the conduit. The guy with the bucket truck stated he had to get them back out to put in a new conduit. Well three weeks and a few complaints later after losing internet service many times and they came out and reached across the drive. The wire was finally buried. There unused conduit still sticks up on either side of the drive. I was told by a lady named Belinda this job would finally be completed by the first of the year. The conduit, the flags, a roll of temporary wire, plus a wire sticking out of the ground they half dug up and bricks they dug up still remained. The internet still goes out about every two to three days with glitching going on continuously with Netflix and any other streaming service even when directly wired to the modem. The modem has also been changed as they tried to blame there poor service on it at multiple times. The issues aren’t caused by the modem or my wiring at my house. When my internet is out the internet for the next two houses which are the end of the line in my neighborhood are also out. This Belinda who is a district manager here in this area of Indiana near terre haute claimed I was lying. She ended up having notes placed on my account that only she was permitted to work on or make any service calls or any adjustments to my account. Since then you call the hotline and they say you have to talk to Belinda she is a manager in your area. Belinda is seldom available. Belinda has yet to fix the issues. I ended up re breaking my toe last spring when trying to pull there wire out of the road. They claimed that was my fault. That happened on the day that the mailman had it caught on his bumper and actually ended up snapping what appeared to be aluminum on the outside of the main burial drop causing the neighborhood to once again lose service. I’ve called the presidents hotline. It’s a recording. I never got an answer from that. What a waste of time that was. Once again just three days after the last time and hours spent buffering and internet is down again out here. I’ve only received good help and good repairs when I could put public posts on there Facebook account. Seems they’ve disabled that option. If anyone happens to have a direct line in to the president or Vice President feel free to share it. Maybe we could all potentially get some repairs done properly for once because this Belinda sure isn’t doing her job.

Silikk May 1, 2017 at 8:10 am

Why is so complicated to make bootable an usb key with ipCop ???? Others distro are so simple !!
Not run on my computer.
” ‘dd’ is not recognized as an internal command…”

Nick May 1, 2017 at 8:18 am

IPcop is a very old product at this point. It sort of came before the time of simple “click here” installs.

Chad Cunningham September 16, 2017 at 6:13 am

Painful….i get embarrassed for him…. who would pay to see him?

Shannon myers September 19, 2017 at 2:04 am

The worst service ever! I call multiple times EVERY MONTH! I’ve had no success… I’ve had at least 2 supervisors hang up on me because I called them out on the multiple excuses and reasons they gave me in a single phone call which none of the information they had was correct…my question is why have tech support when they never can help you???? Plus they mostly have poor attitudes

Felicia Jones January 29, 2018 at 9:36 pm

UPS lost my box on December 19, 2017, and I have been going through hell with them. I filed a claim and fax over all the information that was required twice. I have been calling every other day, asking when will I get reimbursed, it’s taking forever. I spoke with a supervisor, and I was told last week it takes seven to ten business days. If the check doesn’t arrive this week, by February 2nd, I have to call them again! UPS is causing me so much stress! I’m fed up!

Mark January 30, 2018 at 6:10 pm

Leave it to New Wave to get even worse after 7 years…

I received a notice today that my internet is now “faster”. I was “upgraded” from 50Mbps to 100Mbps. After checking the website, this letter neglected to mention that the plan is now capped at 300GB (from the previous 1TB) and the 5Mbps upload is now 3Mbps. (Somebody please correct me if I’m wrong, but last I checked, 3 is less than 5, which I believe would be more accurately described as “slower”) I carried the more expensive package previously solely for the faster upload speeds.

I’m not sure how this misleading marketing garbage passes as legitimate customer communication. Guess it just goes to show that net neutrality really does matter, because New Wave certainly does not have the customer’s best intentions in mind whatsoever. I can’t see what the future holds!

Also, I should mentioned the 3Mbps upload “upgrade” wasted no time taking effect. However, my 30Mbps down seems to be a tad short of the claimed 100Mbps…

Matt March 3, 2018 at 11:14 pm

The data cap is simply the latest in a long string of poor decisions by this company in all of the markets that it services. Unfortunately, however, they do not seem to care about their reputation. They routinely ignore customer complaints, and in all of the markets that I personally deal in (as a travelling PC technician) they are generally regarded by most people as having low quality customer service, poor support, and frequent outages. I’ve had customers choose ADSL connections over the (supposedly faster) New Wave connections just to avoid the customer service nightmares and outages.

The fact that they’ve decided to cap data is just the nail in the coffin of whatever reputation they have left. If you live in an area where you have no choice, you are simply stuck though, and there’s no escaping it.

Actually finding a satisfied NW customer is fairly difficult. In 2016 and 2017 our corporate office (with a New Wave connection) was down over 8 times, one time for FOUR DAYS with a bunch of apologies. Repeated calls to tech support. The only thing I can say, is that their business tech support will show up on time, whether they actually fix the problem is another story.

MG July 25, 2018 at 3:35 pm

The problem still exists – in 2018! I bought a HP spectre x360 system recently, and after 2 days of extensive cursing and pulling my hair, returned it. The touchpad is impossible to use. All the other specs and functionality is not of much use if every mouse click is an ordeal. A simple drag and drop of files would take multiple attempts as the cursor would move erratically. Found this thread from years ago and am amazed the problem still exists, making a $16000 system unusable. I guess everyone using it must be using an external mouse.

Nick July 25, 2018 at 3:40 pm

Wow, they still haven’t figured those things out? Forget HP man, they’re so shit now any way! Lenovo ThinkPads are where it’s at.

William Lambton August 23, 2018 at 7:47 pm

The dddd change to ddd also works in Windows 10 Pro. Thanks Eric! In Region/Formats use Additional Settings to edit dddd to ddd manually. The old and new settings are saved in the Long Date drop-down. The imposition of “friendly” timestamps all over the internet is a curious feature of machines which work to the nearest 10th of a microsecond or better: 2018-08-18T01:20:15.157713100Z – a typical Event Viewer timestamp, the last two zeroes possibly dummies, the “Z” Zulu time or GMT/UTC. Crazy world. That is, “about an hour ago” it was, until I found this thread (at 23/08/2018 23:41:06GMT, as it happens).

Pr0f82 August 31, 2018 at 10:36 am

Thank you so much! it worked perfectly.
(on the indicated site I found the 64bit DD version)

Forest C Gibson October 12, 2018 at 4:50 pm

Just received package last night from UPS because they said address had to be corrected, bullshit right address on package. Came in tore to hell this 120 lb jack had been thrown multi times it was beat up bad broke through the board it was strapped to. Filing claim now with Summit. Summit Racing are the only good thing about this UPS bullshit. They will take care of it.
Wish Summit Racing would start their own shipping company.

Marianne January 19, 2019 at 6:40 am

Hi I’m Running windows 10 Pro and have tried to create a symbolic link but once I create it the game doesn’t open up at all, not sure how to fix this, as soon as I revert everything back the game opens up fine. doesn’t give me any error message or anything, just does the loading sign and then nothing happens and the loading sign disappears.
hope you are able to help with this dilemma
thank you

Miabella January 23, 2019 at 12:07 am

Hi. I know this post is over 10 years old, but I’d really like to install two Sims4 on my laptop and wanted only one of them to link to another EA folder with my main ea folder in C:/My Docs, left intact.

I create cc and download A LOT for my Sims game, every time I have to test a new or downloaded file, I have to move most of my 35.6GB of cc out of the mods folder, which causes the game to start up slowly the next time after putting everything back. This would help. 🙂

Nick February 19, 2019 at 1:56 pm

The mklink command I used in this post is still in Windows 10 and works the same way, so it should work for Windows 10 machines as well. I can’t say I have tried this with Sims 4, so it’s possible EA changed something or broke their executable from being able to follow symlinks for some reason, but barring that, it should still work. Symlinking is generally an OS-level thing, so apps should be able to follow them properly.

James T March 8, 2019 at 11:07 am

Decent, and pretty reliable, I pay for 100 down / 3 up and rarely have any issues… also this speed test was ran with a 1080P netflix stream playing on the TV

https://www.speedtest.net/result/8097616120.png

Nick March 8, 2019 at 12:29 pm

By 2019 standards that is hilariously slow. Newwave is living a decade in the past as usual.
My current 2019 speeds with an actual good ISP:

Steve Gierek August 6, 2022 at 9:04 am

Thank you for this write up! I just found my old Game Gear, and it is exhibiting the same symptoms.

Just out of curiosity, what did you use to clean the cap fluid off the sound board?

Nick August 6, 2022 at 9:08 am

I used isopropyl alcohol. I took some q-tips and dipped them in the isopropyl and cleaned them up that way. You should be able to find that at any pharmacy section of a store.

Tim R May 5, 2023 at 10:47 pm

Here it is May of 2023 and I also still have so many memories of Air Rendezvous and STILL miss it to this day. I attended every show that was here, jet teams or no, both days, and usually came out on the Friday before to scope out the airport and watch the various planes come in, scanner in hand as I listened to the comms between the tower and approach control and the pilots. I loved watching the preview show by the jet teams as they scoped out the landscape and quite often they would go right over my head, (in the parking lot). I was never in a hurry to leave and often felt a big let down as the Sunday show was wrapping up, knowing it would be another year before it all returned. Thanks Kim, for putting together such a great event. There are those of us out here that still remember. I am certainly one.

Greg Harrell September 9, 2024 at 8:21 pm

What year was the SR71 there on its way to retire

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